Top 97928 Customer Success Representative Jobs

Onboarding Coordinator
AnewHealth —Cleveland, OH
- Extended hours
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
One Hour Heating & Air Conditioning of Ramsey, MN —Ramsey, MN
- $24 - $26 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Remote Client Success Agent - Inbound
Nodeflix Technologies —Remote
- $55,000 - $75,000 a year
- Full-time
- Remote
- No experience needed
- Entry level
- Under 1 year
- Work from home
- Flexible schedule
Quick Apply
Customer Service Representative
APCO Holdings —Remote
- Full-time
- Remote
- High school diploma or GED
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
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Customer Service Representative
Contact Government Services, LLC —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Credit Solutions LLC —Remote
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Client Success Representative (Remote)
Demand.com —Phoenix, AZ
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Member Success Representative
Superpower —San Francisco, CA
- Full-time
- Remote
- HIPAA
- Mid-level
- 2 years
Inside Sales Representative
Road Tested Parts LLC —Buffalo, WY
- Up to $40,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Telesales Representative
Robisearch Limited SA Branch —Johannesburg, MI
- $240 - $300 a month
- Contract
- Background check
- English
- Business development experience
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Home Care Consultant
Home Instead Honolulu —Honolulu, HI
- $21 - $25 an hour
- Full-time
- Background check
- Customer service
- 5 years
- Health insurance
- 401(k)
Quick Apply
Bi-Lingual Customer Success Liaison
Industrial Sorting Services —Cincinnati, OH
- Full-time
- Bilingual
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
7d
Call Center Representative
Afni —Tucson, AZ
- $17.00 - $17.50 an hour
- Online Application
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Health insurance
Quick Apply
Technical Sales Representative
Markin Tubing, LP —Wyoming, NY
- $62,000 - $82,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Bilingual Sales Account Representative
SteelMaster Buildings —Virginia Beach, VA
- $50,000 - $85,000 a year
- Full-time
- Spanish
- Marketing
- English
- Health savings account
- Health insurance
Quick Apply
9d
Insurance Service Specialist - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Account Manager Specialty Commercial
Finance Insurance Ltd —Honolulu, HI
- $75,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Inbound Customer Service Representative
Afni —Tucson, AZ
- $17.00 - $17.50 an hour
- Online Application
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Health insurance
Quick Apply
Customer Success Representative
BBM Machine —Shelbyville, KY
- $45,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health insurance
Quick Apply
7d

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Onboarding Coordinator

AnewHealth -
Cleveland, OH

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Onboarding Coordinator is the first impression of our ExactCare service for our prospective patients by scheduling, tracking, and monitoring the assessment schedules for our Onboarding Specialists. These initial scheduling calls will be essential to the overall success of our team as they will be the initial consultation with the prospective patient. The Onboarding Coordinator will be educating patient referrals on who we are, what we do, and how we make their lives better.

Responsibilities

Call on prospective patients daily and schedule them for assessments with our Onboarding Specialists.
Handle inbound calls from both patients and referral sources.
Accountable for daily and weekly goals for assessments scheduled.
Communicate effectively with patients.
Work independently and also as a key member of the entire team.
Maintaining constant contact with referral sources, Onboarding Specialists, and other internal associates.
Place scheduled assessments on the Onboarding Specialist calendar.
Document all calls, tasks and appointments in Salesforce.
Create positive first impression of AnewHealth/ExactCare and the unique services we provide.
Monitor and track daily assessments, assemble marketing materials, and conduct quality assurance calls.
Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed.
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Associate’s degree in a related field, or equivalent experience to justify an exception.

Experience

Previous sales, marketing, or customer service experience.
Preferred: Previous outbound/inbound call center or scheduling experience, including cold calling.

Skills & Abilities

Knowledge of sales processes, healthcare products and industry, preferred.
Energetic yet compassionate phone skills required.
Great problem-solving ability.
Highly motivational and possesses persuasion skills.
Ability to stay extremely organized.
Capable of prioritizing and multi-tasking.
Self-starter with little to no supervision needed.
Excellent communication skills; oral, written, facilitation and presentation.
Proficient in MS Office Suite, Salesforce or similar software.
Passion to help people and enrich their lives.

Physical/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.

Quick Apply

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