Top 408 Customer Support Analyst Jobs

Customer Support Specialist/Analyst
HarrisData —Brookfield, WI
- $50,000 a year
- Full-time
- OSHA
- Word processing
- Computer literacy
Quick Apply
Customer Support Analyst
Cook Systems —Tallahassee, FL
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
eCommerce Sr. Product Support Analyst
Addison Group —Washington, DC
- $30 - $33 an hour
- Monday to Friday
- Mid-level
- Office
- SharePoint
- Dental insurance
- 401(k)
Quick Apply
Customer Success Analyst
Uber —San Francisco, CA
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Office
- Finance
- 401(k)
Customer Success Analyst
Uber —Los Angeles, CA
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Office
- Finance
- 401(k)
Customer Support - Loan Analyst
UFS LLC —Remote
- $65,000 - $75,000 a year
- Remote
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
4d
Customer Support Analyst (Remote)
Govcio LLC —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Military encouraged
11d
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
Customer Support Analyst - Gujarati
Mews —Remote
- $64,500 - $66,000 a year
- Remote
- English
- Mid-level
- 1 year
- Paid parental leave
- Paid holidays
Customer Experience Analyst
TalentSky, Inc. —Redwood City, CA
- Entry level
Quick Apply
Lead Customer Operations Analyst
CDK Global —Remote
- $106,000 - $136,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
Content Analyst (Language Specialist (Customer Support (Email))
Inter Sources Inc —Irvine, CA
- Contract
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
Analyst Customer Support Standards & Programs
JetBlue Airways Corporation —Orlando, FL
- Background check
- Sales
- Pass drug screening
- Work from home
6d
Customer Service Analyst
Nationwide Property & Appraisal Services LLC —Voorhees, NJ
- $18 - $20 an hour
- Overtime
- Remote
- Bilingual
- Mid-level
- Windows
- Work from home
Quick Apply
Customer Experience Analyst I
United States Steel Corporation —Troy, MI
- Entry level
Payroll Customer Support Analyst
IFAS LLC —Charleston, SC
- 8 hour shift
- Writing skills
- System design
- Research
Quick Apply
Software Support Analyst & Help Desk
GroundWidgets —Paramus, NJ
- Full-time
- Microsoft Outlook
- Mid-level
- SQL
- Health insurance
Quick Apply
Customer Success & Operations Analyst
SSA Group —Remote
- $60,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- 21 years or older
- Travel
- Disability insurance
- Health insurance
Quick Apply
5d
Customer Support Analyst
Connective Business Solution —Tallahassee, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Customer Grievance Analyst
Convey Health Solutions —Charlotte, NC
- $18 - $20 an hour
- Temporary
- Remote
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
5d

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Customer Support Specialist/Analyst

HarrisData -
Brookfield, WI

Quick Apply

Job Details

Full-time
$50,000 a year

Qualifications

Computer operation
Teamwork
OSHA
Enterprise software
Customer support

Full Job Description

Customer Success Analyst

Are you a customer-focused problem-solver with a knack for technology? Do you have experience working with Payroll, Benefits Administration and ACA/OSHA compliance reporting? Join HarrisData as a Customer Success Analyst and play a pivotal role in empowering our clients to achieve exceptional results with our enterprise application software. In this exciting opportunity, you will specialize in providing expert support for our Human Resources Systems software, making your experience in this area highly valued.

As a Customer Success Analyst, you will be the first point of contact for our clients, skillfully addressing and resolving their inquiries and challenges via phone, email, and other channels. Beyond issue resolution, you'll have the chance to contribute to software implementation projects, gaining valuable project management skills and techniques. Furthermore, you will develop your training abilities by creating and delivering engaging training sessions, both live and pre-recorded, tailored to specific client needs and for broader use.

What You'll Do:

Lead Client Success: Become a key point of contact for HarrisData clients, providing essential support for our advanced application suite, with a particular focus on our impactful Human Resources System software.

Drive Solutions: Utilize your expertise to efficiently diagnose, troubleshoot, and resolve complex customer issues, ensuring clear communication and meticulous documentation for lasting solutions.

Advocate for Users: Champion customer needs by proactively identifying challenges and driving positive outcomes that enhance their business operations.
Collaborate & Innovate: Thrive in a dynamic team environment where collaboration is key, while also demonstrating the autonomy to manage your tasks and contribute independently.
Shape Implementations: Gain valuable hands-on experience by actively contributing to critical software implementation projects, expanding your understanding of project management methodologies.
Empower Clients: Develop and deliver engaging training sessions, both live and recorded, to empower clients and maximize their utilization of our innovative software solutions.
Ensure Excellence: Apply meticulous attention to detail in all aspects of your work, guaranteeing timely follow-up and comprehensive resolution for every task.
Build Relationships: Excel in professional communication, fostering strong relationships with both clients and internal teams through clear and compelling verbal and written interactions.
Continuous Growth: Continuously expand your knowledge across HarrisData's comprehensive business applications and the intricate business processes they support, fostering ongoing professional development.
Advance Your Skills: Develop advanced proficiency in highly sought-after skills such as project management and training delivery, accelerating your career trajectory.

Join Our Team: Become a valued member of our vibrant team, contributing your talents from our office in Brookfield, WI.

What You'll Bring:

Proficiency in basic PC operations, word processing, spreadsheets, and internet navigation.

Knowledge with HR, payroll, benefits administration, and compliance processes is advantageous.

Demonstrated experience in a customer-facing role, ideally within a customer success environment.

Strong problem-solving and troubleshooting abilities.

Excellent oral and written communication skills.

A proactive and results-oriented approach with a strong customer advocacy mindset.

The ability to learn quickly and apply new knowledge effectively.

Education and Experience

College degree preferred.

3 years of customer service/support

Must be currently authorized to work in the United States on a full-time basis

Pay: $50,000 per year plus the ability to earn incentive bonuses after six months of service.

Ready to make a difference for our clients? Apply now to join the HarrisData team!

Pay: $50,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

Customer Support Analyst jobs

Customer Support Specialist/Analyst

Customer Support Analyst

eCommerce Sr. Product Support Analyst

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Customer Success Analyst

Customer Support - Loan Analyst

Customer Support Analyst (Remote)

Customer Support Analyst, Tier 1

Customer Support Analyst - Gujarati

Customer Experience Analyst

Lead Customer Operations Analyst

Content Analyst (Language Specialist (Customer Support (Email))

Analyst Customer Support Standards & Programs

Customer Service Analyst

Customer Experience Analyst I

Payroll Customer Support Analyst

Software Support Analyst & Help Desk

Customer Success & Operations Analyst

Customer Support Analyst

Customer Grievance Analyst

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