Top 371 Customer Support Analyst Jobs

Customer Support Specialist/Analyst
HarrisData —Brookfield, WI
- $50,000 a year
- Full-time
- OSHA
- Word processing
- Computer literacy
Quick Apply
Customer Support Analyst (Remote)
Govcio LLC —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Military encouraged
12d
Customer Support Analyst - Gujarati
Mews —Remote
- $64,500 - $66,000 a year
- Remote
- English
- Mid-level
- 1 year
- Paid parental leave
- Paid holidays
Customer Support - Loan Analyst
UFS LLC —Remote
- $65,000 - $75,000 a year
- Remote
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
5d
Lead Customer Operations Analyst
CDK Global —Remote
- $106,000 - $136,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
Software Support Analyst & Help Desk
GroundWidgets —Paramus, NJ
- Full-time
- Microsoft Outlook
- Mid-level
- SQL
- Health insurance
Quick Apply
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Senior SharePoint Support / Customer Success Analyst
TISTA Science and Technology Corporation —Remote
- $52,730 - $64,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid training
- Health savings account
Junior Client Support Analyst
Altum, Inc. —Reston, VA
- Email
- Writing skills
- Office
- Product management
- Referral program
Technical Support Analyst
FacilityOS —Annapolis, MD
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Work from home
Quick Apply
Jr. Customer Success Analyst (Data Focus)
webfx.com —Harrisburg, PA
- $50,000 - $55,000 a year
- Multiple hires
- Research
- Office
- Analysis skills
- Profit sharing
- Wellness program
Quick Apply
Program and Customer Support Analyst
Significance, Inc. —Port Hueneme, CA
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
Technical Support Analyst
Relatient —Atlanta, GA
- $23 - $30 an hour
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Payroll Customer Support Analyst
IFAS LLC —Charleston, SC
- 8 hour shift
- Writing skills
- System design
- Research
Quick Apply
Technical Support Analyst (Fr-Tu 11:30a-8:00p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Workforce Management Analyst I
Moda Health —Portland, OR
- $23.34 - $26.26 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Basic math
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Analyst
ATC —Indianapolis, IN
- Contract
- Mid-level
- Public Health
Desktop Support Analyst
Control Technologies, Inc. —Manchester, NH
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Desktop Support Analyst (Work from Home)
Qureos Inc —San Diego, CA
- Remote
- Computer science
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
8d

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Customer Support Specialist/Analyst

HarrisData -
Brookfield, WI

Quick Apply

Job Details

Full-time
$50,000 a year

Qualifications

Computer operation
Teamwork
OSHA
Enterprise software
Customer support

Full Job Description

Customer Success Analyst

Are you a customer-focused problem-solver with a knack for technology? Do you have experience working with Payroll, Benefits Administration and ACA/OSHA compliance reporting? Join HarrisData as a Customer Success Analyst and play a pivotal role in empowering our clients to achieve exceptional results with our enterprise application software. In this exciting opportunity, you will specialize in providing expert support for our Human Resources Systems software, making your experience in this area highly valued.

As a Customer Success Analyst, you will be the first point of contact for our clients, skillfully addressing and resolving their inquiries and challenges via phone, email, and other channels. Beyond issue resolution, you'll have the chance to contribute to software implementation projects, gaining valuable project management skills and techniques. Furthermore, you will develop your training abilities by creating and delivering engaging training sessions, both live and pre-recorded, tailored to specific client needs and for broader use.

What You'll Do:

Lead Client Success: Become a key point of contact for HarrisData clients, providing essential support for our advanced application suite, with a particular focus on our impactful Human Resources System software.

Drive Solutions: Utilize your expertise to efficiently diagnose, troubleshoot, and resolve complex customer issues, ensuring clear communication and meticulous documentation for lasting solutions.

Advocate for Users: Champion customer needs by proactively identifying challenges and driving positive outcomes that enhance their business operations.
Collaborate & Innovate: Thrive in a dynamic team environment where collaboration is key, while also demonstrating the autonomy to manage your tasks and contribute independently.
Shape Implementations: Gain valuable hands-on experience by actively contributing to critical software implementation projects, expanding your understanding of project management methodologies.
Empower Clients: Develop and deliver engaging training sessions, both live and recorded, to empower clients and maximize their utilization of our innovative software solutions.
Ensure Excellence: Apply meticulous attention to detail in all aspects of your work, guaranteeing timely follow-up and comprehensive resolution for every task.
Build Relationships: Excel in professional communication, fostering strong relationships with both clients and internal teams through clear and compelling verbal and written interactions.
Continuous Growth: Continuously expand your knowledge across HarrisData's comprehensive business applications and the intricate business processes they support, fostering ongoing professional development.
Advance Your Skills: Develop advanced proficiency in highly sought-after skills such as project management and training delivery, accelerating your career trajectory.

Join Our Team: Become a valued member of our vibrant team, contributing your talents from our office in Brookfield, WI.

What You'll Bring:

Proficiency in basic PC operations, word processing, spreadsheets, and internet navigation.

Knowledge with HR, payroll, benefits administration, and compliance processes is advantageous.

Demonstrated experience in a customer-facing role, ideally within a customer success environment.

Strong problem-solving and troubleshooting abilities.

Excellent oral and written communication skills.

A proactive and results-oriented approach with a strong customer advocacy mindset.

The ability to learn quickly and apply new knowledge effectively.

Education and Experience

College degree preferred.

3 years of customer service/support

Must be currently authorized to work in the United States on a full-time basis

Pay: $50,000 per year plus the ability to earn incentive bonuses after six months of service.

Ready to make a difference for our clients? Apply now to join the HarrisData team!

Pay: $50,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

Customer Support Analyst jobs

Customer Support Specialist/Analyst

Customer Support Analyst (Remote)

Customer Support Analyst - Gujarati

Customer Support - Loan Analyst

Lead Customer Operations Analyst

Software Support Analyst & Help Desk

Customer Support Analyst, Tier 1

Technical Support Analyst (Su-Th 9:00a-5:30p)

Senior SharePoint Support / Customer Success Analyst

Junior Client Support Analyst

Technical Support Analyst

Jr. Customer Success Analyst (Data Focus)

Program and Customer Support Analyst

Technical Support Analyst

Payroll Customer Support Analyst

Technical Support Analyst (Fr-Tu 11:30a-8:00p)

Workforce Management Analyst I

Helpdesk Analyst

Desktop Support Analyst

Desktop Support Analyst (Work from Home)

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