Top 31114 Customer Support Associate Jobs

Tax Support Associate – Retail
Intuit —Arlington Heights, IL
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Customer Service Associate - Retail / Range
PWG Range —Poway, CA
- $17.50 - $19.00 an hour
- Full-time
- Computer literacy
- 21 years or older
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Client Services Associate
Aspire Wealth Partners —Tucson, AZ
- $50,000 - $60,000 a year
- Full-time
- CRM software
- Background check
- Customer service
- Profit sharing
- Health savings account
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11d
Japanese Customer Service Associate(Kailua-Kona, Full-Time/OPT)
Hawaii HIS Corporation —Kailua-Kona, HI
- From $18 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Ability to stand for extended periods
- Paid holidays
- Health insurance
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Retention Customer Service Associate
Foundever —Wise, VA
- $17.50 an hour
- Full-time
- 18 years or older
- Office
- High school diploma or GED
- Paid training
- Health insurance
11d
Logistics & Operations Support Associate
Fireball Transport LLC —Colchester, VT
- $22 - $26 an hour
- Overtime
- Office
- Typing
- In-person
- Health insurance
- Dental insurance
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HVAC Technical Support Associate
Johnstone Supply - NY/CT —Farmingdale, NY
- $45 - $65 an hour
- Full-time
- 7 years
- Driver's License
- Driving
- Health insurance
- Dental insurance
Quick Apply
Customer Success Associate
Oak Hill Brands —Anthem, AZ
- $45,000 - $50,000 a year
- Full-time
- Computer literacy
- Office
- Travel
- Health insurance
- Paid time off
Quick Apply
2h
Client Service Associate (Hybrid Work Option)
Wealth Enhancement Group —Albuquerque, NM
- $42,500 - $63,750 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Customer Service Associate - Part Time
CKB Energy LLC —Sisters, OR
- $17.00 - $17.50 an hour
- Overtime
- Ability to walk for extended periods
- Sanitation
- Ability to lift 50 pounds
Quick Apply
11d
Tax Support Associate – Retail
Intuit —Irvine, CA
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
10d
Bilingual Customer Associate
Top Marketing Inc —Levelland, TX
- $55,000 - $62,000 a year
- Full-time
- Background check
- Spanish
- English
- Employee discount
Quick Apply
12d
Customer Success Associate
Advantek Americas, LLC. —Eau Claire, WI
- $45,000 - $60,000 a year
- Full-time
- Marketing
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Member Services Associate
Eligo Club —Red Bank, NJ
- $50,000 - $60,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Corporate Customer Support Associate
Scott Manufacturing LLC —Henderson, KY
- Full-time
- Microsoft Outlook
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Client Services Associate
Lofy Group Wealth Management —Phoenix, AZ
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
New Member Sales - Sales Support Associate I
Armed Forces Insurance —Leavenworth, KS
- $43,000 - $49,000 a year
- Microsoft Word
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
Inside Sales Associate/Customer Service
Intermountain Wood Products —Belgrade, MT
- $24 - $26 an hour
- Full-time
- Background check
- Inventory management
- Pass drug screening
- Profit sharing
- Paid training
Quick Apply
13d
Operations Support Associate
PharmLabs LLC —San Diego, CA
- From $25 an hour
- Email
- CRM software
- Laboratory experience
- Business development experience
- Health insurance
- 401(k)
Quick Apply
5d
Client Service Associate
Atlantic Wealth Advisors —Glastonbury, CT
- From $65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Health insurance
Quick Apply

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Tax Support Associate – Retail

Intuit -
Arlington Heights, IL

Apply Now

Job Details

Part-time
$24.50 - $28.50 an hour

Qualifications

State tax return preparation
Tax preparation software
Video conferences (communication methods)

Full Job Description

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Associate - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you.

What You Will Do:

Be a Proactive Community Ambassador
- Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.
- Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.
- Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable.
Provide Tax Expertise
- Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments).
- Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice.
- Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
Deliver a Best in Class Customer Experience
- Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations).
- Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
- Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools.
- Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
Interest in building a local and online social presence as a Tax Associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
Bilingual (English/Spanish) communication skills are a plus
Experience in holistic tax advisory services beyond tax filing
Must be willing to wear a TurboTax uniform
Must be willing to work in a front facing retail environment

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.
Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
Excited to be showcased as a TurboTax Associate in local and national marketing efforts.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment independently while managing multiple priorities.
Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Apply Now

Refine Your Search

Customer Support Associate jobs

Tax Support Associate – Retail

Customer Service Associate - Retail / Range

Client Services Associate

Japanese Customer Service Associate(Kailua-Kona, Full-Time/OPT)

Retention Customer Service Associate

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HVAC Technical Support Associate

Customer Success Associate

Client Service Associate (Hybrid Work Option)

Customer Service Associate - Part Time

Tax Support Associate – Retail

Bilingual Customer Associate

Customer Success Associate

Member Services Associate

Corporate Customer Support Associate

Client Services Associate

New Member Sales - Sales Support Associate I

Inside Sales Associate/Customer Service

Operations Support Associate

Client Service Associate

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