Top 26234 Customer Support Representative Jobs

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
Spang & Company —Pittsburgh, PA
- Hybrid work
- Marketing
- ERP systems
- Mid-level
- 401(k) matching
Quick Apply
Customer Service Representative
Data-Smart Computers, Inc. —Rochester, MN
- $35,000 - $45,000 a year
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
Mowi USA —Belfast, ME
- Full-time
- Spanish
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
12d
Customer Service Representative
Procare Home Medical —Fairbanks, AK
- $18 - $22 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Support Representative
PeopleJoy —Remote
- $48,000 - $58,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Disability insurance
- Health insurance
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3d
Customer Support Representative - East Coast Hours
Comply —Remote
- $45,000 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Microsoft Office
- Finance
- Opportunities for advancement
Quick Apply
Customer Service Representative - Work From Home
Connexus Resource Group —Remote
- $12 - $14 an hour
- Email
- Remote
- Computer literacy
- Typing
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Chat Customer Support Representative - AT&T
OneTouch Direct —Tampa, FL
- $30,000 - $50,000 a year
- Overtime
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Tele Support Representative 1
Tranzeal Inc —Remote
- $20 - $22 an hour
- Contract
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Professional development assistance
Quick Apply
5d
Customer Service Rep - Days, Nights, Overnights, Weekends. 21 yrs old or older. In person job.
Circle K —Fort Kent, ME
- From $16.50 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Support Technician
Connective Business Solution —Tallahassee, FL
- Full-time
- Computer science
- Computer Science
- Data entry
Quick Apply
Customer Service Representative
Towne Answering Service —Souderton, PA
- From $18.20 an hour
- 8 hour shift
- Background check
- Writing skills
- Ability to sit for extended periods
- Paid training
- Paid time off
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Customer Support Representative
Top Driver —Sterling Heights, MI
- $15 - $16 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Remote Licensed Customer Service Representative
Liberty Mutual —Remote
- $42,000 - $76,000 a year
- Full-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Paid training
- Work from home
Client Support Associate
Z S Connections MD —Silver Spring, MD
- $3,600 - $4,600 a month
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
5d
TELEPHONE SALES REPRESENTATIVE Full-Time
MCI Careers —Savannah, GA
- $7.25 - $14.10 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Call Center Customer Service Representative
Complete Call Solutions —Omaha, NE
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
Customer Service Representative (Verizon)
Madureira & Associates —Attleboro, MA
- $750 - $1,600 a week
- Full-time
- No experience needed
- In-person
- Entry level
Quick Apply
5d
Corporate CS - Customer Service
Oak Harbor Freight Lines —Reno, NV
- $22.51 - $27.51 an hour
- Full-time
- Writing skills
- English
- Office
- Paid holidays
- Dental insurance
Quick Apply
11d

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management experience
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

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