Top 2 DISPATCHER COMMUNICATION SPECIALIST Jobs in Worcester, MA

City Delivery Dispatcher
O'Reilly Automotive Stores —Worcester, MA
- $15 - $20 an hour
- Team management
- Driving
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Road Service Technician
NETC Fleet Services —Sturbridge, MA
- $35 - $40 an hour
- Weekends as needed
- DOT physical examination
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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City Delivery Dispatcher

O'Reilly Automotive Stores -
Worcester, MA

Quick Apply

Job Details

$15 - $20 an hour

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Foreign language proficiency
Road transportation operations
Maintaining an organized workspace
Route optimization
Phone communication
Order fulfillment management
Parts administration experience within automotive industry
Performance feedback (performance evaluation method)
Dispatching
Schedule management
Employee attendance management
Delivery optimization distribution operations
Team management
Driving
Driver log management
Warehouse cleanliness
Manual transmission
Communication skills
Delivery detail verification
Entry level
Automotive parts and accessories knowledge

Full Job Description

Compensation Pay Range:

$15.00 - $20.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Serve as contact person for city delivery service.

Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.

Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.

Maintain organized, clean city delivery area divided into areas/bins for each spoke store.

Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.

Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager.

Make sure all team members assigned to hub are clocking in and out according to company policy.

Research any parts not delivered as scheduled and make any necessary billing adjustments.

Work with store manager to ensure route is covered in the absence of regular city delivery specialist.

Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.

Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Ability to quickly match alphanumeric sequences

Good interpersonal communication skills

Desired:

Familiar with automotive parts

Ability to drive a manual transmission vehicle

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

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DISPATCHER COMMUNICATION SPECIALIST jobs in Worcester, MA

City Delivery Dispatcher

Road Service Technician

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