Top 38316 Data Analyst | I.T. Jobs

Hybrid Data Analyst in Southington, CT
Company Confidential —Southington, CT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Systems Analyst - Lending
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
Data Analyst
Cherokee Federal —Arlington, VA
- Full-time
- 5 years
- Writing skills
- Data analysis skills
- Health insurance
- Dental insurance
Senior Data Analyst - Banking & Customer Analytics
Brooksource —Chicago, IL
- $50 - $53 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
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Lead Investment Systems Analyst - Client Reporting and Content -Knowledge of FactSet, Vermilion, or similar reporting platforms.- Remote
Yoh, A Day & Zimmermann Company —Boston, MA
- $52.50 - $75.00 an hour
- Contract
- Remote
- 7 years
- SQL
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
14d
Data Analyst
Planned Systems International, Inc. —Remote
- Remote
- Microsoft Outlook
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
9d
Senior IT Data Analyst
Allied Benefit Systems —Chicago, IL
- $95,000 - $105,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
Jr. Data Analyst
Planned Systems International, Inc. —Remote
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Disability insurance
9d
Data Migration Analyst
World Insurance Associates, LLC. —Remote
- $75,000 - $85,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Data analysis skills
Quick Apply
IT - App Development - Data Analyst
Replacement Parts Inc. —Little Rock, AR
- Full-time
- Microsoft Access
- Customer service
- Computer literacy
Quick Apply
Data Analyst
The National Society of Leadership and Success —Remote
- Full-time
- Remote
- Mid-level
- SQL
- Analysis skills
Quick Apply
Data Analyst
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- SQL
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Regulatory Reporting Data Analyst
Delan Associates, Inc —Remote
- Contract
- Remote
- Mid-level
Quick Apply
Data Analyst
GitHub, Inc. —Remote
- $85,000 - $225,400 a year
- Remote
- Computer Science
- Mid-level
- Master's degree
8d
Health IT Data Analyst I
A-TEK Inc. —Alexandria, VA
- $70,000 - $75,000 a year
- Remote
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
7d
Support Operations Data Analyst
Harvey —Remote
- $112,000 - $168,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Information Technology & Data Analyst
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $100,000 - $245,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Data Analyst
ComputerCare —Remote
- $80,000 - $115,000 a year
- Full-time
- Remote
- SQL
- US work authorization
- Scripting
- Commuter assistance
- Health savings account
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IT Associate Data Analyst
Eversource Energy Service Company —Westwood, MA
- $81,000 - $90,000 a year
- Full-time
- Public speaking
- Research
- Mid-level
Data Analytics
A P Ventures LLC —Remote
- From $100,000 a year
- Remote
- Background check
- Computer Science
- Mid-level
Quick Apply

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Hybrid Data Analyst in Southington, CT

Company Confidential -
Southington, CT

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

Performance dashboard reports
Data integrity assurance
Data quality checks
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Data mining
Text mining tools
Call center experience
Visual storytelling
Presentations for conferences or internal meetings
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Sentiment analytics
Data quality monitoring
Requirements analysis
AI-driven automation
Business requirements
Research findings presentation
Database software proficiency

Full Job Description

Hybrid Data Analyst in Southington, CT – Contact Center Analytics & Conversational Intelligence (BPO)

Overview

We are seeking a Data Analyst to support a BPO contact center environment servicing multiple clients. The role focuses on transforming complex interaction and performance data into clear, actionable insights. Candidates must have strong experience building Tableau dashboards, mining data from conversational intelligence platforms, and working directly with clients to gather requirements, interpret results, and present insights that drive measurable improvements in customer experience and operational performance.

Key Responsibilities

Design, build, and maintain interactive Tableau dashboards that communicate trends, performance metrics, and actionable insights
Analyze structured and unstructured data from conversational intelligence tools (e.g. CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics)
Perform data mining and pattern analysis to uncover trends, anomalies, and opportunities for improvement
Partner with business stakeholders (Operations, QA, IT, Marketing) to understand requirements and define meaningful KPIs
Translate complex analytical findings into clear narratives and visual insights that inform decision-making
Ensure data accuracy, consistency, and reliability across reports and dashboards
Automate recurring reports and dashboards to improve efficiency and scalability
Support ad hoc analysis and deep-dive investigations related to customer behavior, agent performance, and operational outcomes
Continuously improve dashboard usability, performance, and visual storytelling

Required Qualifications

Bachelor’s degree in Data Analytics, Statistics, Business, Computer Science, or a related field (or equivalent experience)
3+ years of experience as a Data Analyst or similar role
Advanced experience building dashboards and reports in Tableau
Hands-on experience with data mining and analysis using conversational intelligence platforms
Strong SQL skills and experience working with large datasets
Ability to analyze both quantitative and qualitative data (including text-based data)
Experience working in customer service, contact center, or CX analytics environments
Familiarity with AI-driven analytics, sentiment analysis, and speech/text analytics
Experience integrating data from multiple sources (e.g., CRM, telephony, QA systems, WFM, CI platforms)
Knowledge of data visualization best practices and storytelling techniques
Strong attention to detail and data quality standards
Excellent communication skills with the ability to present insights to diverse audiences

What Success Looks Like

Dashboards are intuitive, trusted, and widely used by clients and other key stakeholders
Insights lead to measurable improvements in customer experience, quality, or efficiency
Complex data is consistently transformed into clear, actionable intelligence
Support Quarterly Business Reviews (QBRs), performance reviews, and ad hoc client presentations

This is a full-time, hybrid position (three days in-office and two days remote) based in Connecticut.

Candidates must reside within a reasonable commuting distance of our Southington, CT office.

Salary is commensurate with experience.

***WE ARE UNABLE TO SPONSOR ANY RESIDENCY APPLICATIONS AT THIS TIME***

EEO Statement:

We are an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Quick Apply

Refine Your Search

Data Analyst | I.T. jobs

Hybrid Data Analyst in Southington, CT

IT Systems Analyst - Lending

Data Analyst

Senior Data Analyst - Banking & Customer Analytics

Lead Investment Systems Analyst - Client Reporting and Content -Knowledge of FactSet, Vermilion, or similar reporting platforms.- Remote

Data Analyst

Senior IT Data Analyst

Jr. Data Analyst

Data Migration Analyst

IT - App Development - Data Analyst

Data Analyst

Data Analyst

Regulatory Reporting Data Analyst

Data Analyst

Health IT Data Analyst I

Support Operations Data Analyst

Information Technology & Data Analyst

Data Analyst

IT Associate Data Analyst

Data Analytics

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