Top 36424 Data Analyst | I.T. Jobs

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Lead Compliance Systems/Data Analyst - Remote
Yoh, A Day & Zimmermann Company —Boston, MA
- $56 - $80 an hour
- Contract
- Remote
- 5 years
- SQL
- Fair chance
- Health savings account
- Disability insurance
Quick Apply
IT Systems Analyst
Fuse3 Solutions —Oklahoma City, OK
- $40 - $55 an hour
- Contract
- Mid-level
- SQL
- Bachelor's degree
Quick Apply
8d
Lab Computing Analyst (Windows 11 & Lab IT Support)
Tailored Management —Albany, NY
- $30.00 - $33.70 an hour
- Contract
- Laboratory experience
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
3d
Data Analyst
AHU Technologies Inc —Washington, DC
- $60 an hour
- Full-time
- 6 years
- Writing skills
- Research
Quick Apply
Data Analyst
GitHub, Inc. —Remote
- $85,000 - $225,400 a year
- Remote
- Computer Science
- Mid-level
- Master's degree
Data Analyst
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- SQL
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Business Analyst I (Entry-Level / Data & Reporting Focus)
ProdAnalytics —Remote
- $70,000 - $85,000 a year
- Full-time
- Remote
- Computer Science
- No background check
- Finance
- Health insurance
- Dental insurance
Quick Apply
1d
Data Analyst
Wellthy —New York, NY
- $80,000 - $90,000 a year
- Email
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
Data Analyst
Planned Systems International, Inc. —Remote
- Remote
- Microsoft Outlook
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Junior IT Configuration Analyst
Marathon TS —Remote
- $48 - $57 an hour
- Full-time
- Remote
- Background check
- Analysis skills
- Bachelor's degree
Quick Apply
10d
Jr. Data Analyst
Planned Systems International, Inc. —Remote
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Disability insurance
Support Operations Data Analyst
Harvey —Remote
- $112,000 - $168,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
EHR Data Analyst (REMOTE)
Koniag Government Services —Maryland
- Full-time
- Remote
- Mid-level
- Finance
- SQL
- Paid holidays
- Health insurance
10d
Health IT Data Analyst I
A-TEK Inc. —Alexandria, VA
- $70,000 - $75,000 a year
- Remote
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Data & Automation Analyst
rater8 —Remote
- $80,000 - $100,000 a year
- Remote
- Azure
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior IT Data Analyst
Allied Benefit Systems —Chicago, IL
- $95,000 - $105,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
Data Analyst
QuinStreet —Foster City, CA
- $85,000 - $100,000 a year
- Remote
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Data Analyst
Chamber Cardio —Washington, DC
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
2d
IT Data Analyst II
Apothecary Products —Burnsville, MN
- $65,395 - $98,093 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

Data Analyst | I.T. jobs

IT Analyst, Customer Engagement Technology

Lead Compliance Systems/Data Analyst - Remote

IT Systems Analyst

Lab Computing Analyst (Windows 11 & Lab IT Support)

Data Analyst

Data Analyst

Data Analyst

Business Analyst I (Entry-Level / Data & Reporting Focus)

Data Analyst

Data Analyst

Junior IT Configuration Analyst

Jr. Data Analyst

Support Operations Data Analyst

EHR Data Analyst (REMOTE)

Health IT Data Analyst I

Data & Automation Analyst

Senior IT Data Analyst

Data Analyst

Data Analyst

IT Data Analyst II

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