SUMMARY:
This position will transition to a hybrid role once the employee is fully trained and receives management approval. Training will be completed on-site at our corporate office in Warwick, RI.
The Data Center Engineer works as a member of the infrastructure team to design, implement, maintain, enhance, monitor, and provide governance over the on-premises, colocation, and remote data centers used in day-to-day operations and products. The focus of the position is to keep the data center and technical platforms available and robust, and to keep systems operational and secure with backup protection. Day-to-day responsibilities will include executing deployments, optimizing processes, analyzing capacity, production support, and operational processes/tasks. Works closely with management and stakeholders to identify, recommend, develop, implement, and support cost-effective technology solutions for the organization and customers.
PRINICIPLE DUTIES AND RESPONSIBILITIES:
- Work with stakeholders to define business and systems requirements for new technology implementation.
- Help management and team(s) define data center strategies to ensure infrastructure capacity meets current and future requirements; coordinate and participate in data center process improvements.
- Examine, refine, and develop the existing monitoring and response metrics.
- Understand and apply best practices established for effective problem resolution in a high-availability, 24/7 environment.
- Participate in the development, implementation, and maintenance of policies and procedures. These include, but are not limited to, network architecture, data centers, standards, purchasing, monitoring, and service provision.
- Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems.
- Produce and utilize reports to ensure the health of servers and systems; make changes and recommendations for improvements if/when necessary.
- Maintain infrastructure and server software including, but not limited to, bare metal hypervisor, operating system, and third-party updates.
- Assist with Windows Active Directory and Microsoft 365 administration to keep endpoints and cloud applications running optimally and securely.
- Deploy, monitor, develop, and support systems. These systems include networks, data centers, servers, PCs, operating systems, and associated hardware.
- Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
- Conduct research on data center hardware, systems, and protocols to support procurement and development efforts.
- Keep abreast of the latest trends and technologies related to network and data center technology, particularly the product roadmap and enhancements of existing technology deployments to understand how to better leverage these technologies.
- Recommend and execute modifications to server environment for improved efficiency, reliability, and performance; ensure that solutions are cost-effective.
- Develop and maintain training materials and server documentation.
- Participate in the evaluation of vendor proposals and plans to judge their efficacy.
- Follow organizational change management practices to conform to defined process and standards.
- Other duties as assigned.
EXPERIENCE:
- At least 3-5 years’ equivalent work experience in a technical analytical position responsible for managing server or data center environments.
- VMware and Nutanix experience required.
- Experience with Veeam or other backup/storage solution required.
- Cloud-hosted telephony system experience required. (RingCentral, Cisco, etc.)
- Experience with AWS and/or Azure strongly preferred.
BASIC KNOWLEGE/SKILLS:
- Technical knowledge of network and server operating systems.
- Technical knowledge of current network hardware, protocols, and standards.
- Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment.
- Excellent hardware troubleshooting experience.
- Ability to conduct research into server issues and products as required.
- Demonstrated ability to apply quality written and oral communication skills.
- Demonstrated ability interpersonal skills.
- Strong customer service orientation.
- Proven self-motivation, with keen attention to detail.
EDUCATION/CERTIFICATIONS:
- University degree or college diploma in computer science or information systems, or a combination of equivalent experience to include at least 5 years of network and server operating systems.
- Data Center and/or networking certifications preferred. (Microsoft, VMware, Cisco, CompTIA, etc.)
PHYSICAL DEMANDS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual's competencies and customer requirements impact the actual role performed. Walks and stands intermittently throughout the day. Must be able to lift up to 50 pounds.
Join an award-winning organization! With numerous private, state-of-the-art medical diagnostic imaging facilities, join the team that has been providing Rhode Island with imaging excellence for over 80 years! The American College of Radiology has named RIMI one of the first outpatient diagnostic imaging Centers of Excellence in the country and the first in Rhode Island. RIMI also has the honor of being named an eight-time winner of Providence Business News' Healthiest Employers of Rhode Island Award, most recently in 2025!
RIMI offers best-in-class benefits to eligible employees including multi-tiered health plans, flexible spending accounts, generous paid time off, 401(k) plan with profit sharing component, uniform reimbursement, company "swag," yearly reimbursement for continuing medical education, educational assistance (reimbursement) program, student loan repayment program, and career development opportunities. Enjoy competitive pay and all in our innovative culture that consistently provides the highest levels of quality, safety, technology, and patient care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
