Top 3498 Delivery Service Rep. Jobs

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Customer Service Call Center Agent
HCA Healthcare Trident Hospital —Charleston, SC
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
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Customer Service Call Center Agent
Parkland Medical Center —Derry, NH
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
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Customer Service Rep - Remote- East Coast
Guest Supply —Ohio
- $16.83 - $25.29 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Customer Service Call Center Agent
Parkridge Medical Center —Chattanooga, TN
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
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Customer Service Rep- Remote-West Coast-PST
Guest Supply —Nevada
- $15.29 - $22.88 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Customer Service Call Center Agent
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
EVV & Assessment Services - Customer Support Rep
Wellcove —Remote
- Full-time
- Remote
- Background check
- Pass drug screening
- English
Quick Apply
Customer Service Representative
Evans Transportation Services LLC —Delafield, WI
- $40,000 - $42,000 a year
- Microsoft Outlook
- English
- Office
Quick Apply
Customer Service Rep
Toilets To Go LLC —Ringwood, NJ
- $20 - $22 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Service Rep
Labcorp —Chesapeake, VA
- $17.75 - $26.12 an hour
- Full-time
- Clean driving record
- No education required
- No experience needed
- Employee stock purchase plan
- Disability insurance
Customer Service Rep – Export
DHL —Edison, NJ
- $50,000 - $65,000 a year
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Service Associate
Forever Cheese —Secaucus, NJ
- $65,000 - $70,000 a year
- Overtime
- Microsoft Word
- ERP systems
- Warehouse
- Paid parental leave
- Health insurance
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3PL Customer Service Rep
C&A MARKETING INC —Dunmore, PA
- $16 - $18 an hour
- Full-time
- Microsoft Outlook
- 1 year
- Communication skills
- Paid jury duty
- Health savings account
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Lab Technician (Non-Rep) - 1.0 FTE - Night, 8 hrs
Stanford Health Care —Palo Alto, CA
- $42.96 - $48.38 an hour
- Full-time
- Hospital
- Word processing
- Writing skills
Customer Service Rep.
Nailor Industries, Inc. —Cicero, IL
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Lab Technician (Non-Rep) - 1.0 FTE - Evening, 8 hrs
Stanford Health Care —Palo Alto, CA
- $42.96 - $48.38 an hour
- Full-time
- Hospital
- Word processing
- Writing skills
Customer Service Rep
Domino's Pizza | MSK Management —Phoenixville, PA
- Part-time
- Quick service & fast food restaurant
- Food service experience
- Entry level
Quick Apply
Customer Service Rep 11am-8pm
Hubbard Express Air Freight and Delivery LLC —Grapevine, TX
- $19 - $22 an hour
- Communication skills
- Entry level
Quick Apply
Customer Service Rep / Pizza Maker
Team Prior Inc dba Domino's —Old Town, ME
- Part-time
- Quick service & fast food restaurant
- Food service experience
- Entry level
- Paid training
- Opportunities for advancement
Quick Apply

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Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

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