Top 755 Desk Top Analyst Jobs

Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Deal Desk Analyst
Apollo.io —Remote
- $112,600 - $161,900 a year
- Remote
- System design
- Mid-level
- Commercial
- Health savings account
- AD&D insurance
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Help Desk Analyst
Geospatial and Cloud Analytics (GCA) —Quantico, VA
- $44,000 - $56,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Analyst
JRBT —Waco, TX
- $24.52 - $29.80 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
13d
Jr. Web Marketing Specialist - Analytics Track
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Google Workspace
- Customer service
- Office
- Profit sharing
- Wellness program
Quick Apply
Jr. Internet Marketing Specialist
webfx.com —Harrisburg, PA
- $50,000 - $53,000 a year
- Multiple hires
- Google Workspace
- Office
- Analysis skills
- Profit sharing
- Wellness program
Quick Apply
Jr. Digital Communications Account Manager
webfx.com —Harrisburg, PA
- $50,000 - $53,000 a year
- Multiple hires
- Google Workspace
- Writing skills
- Office
- Profit sharing
- Wellness program
Quick Apply
Market Research Analyst
webfx.com —Harrisburg, PA
- Multiple hires
- Office
- Bachelor's degree
- 1 year
- Profit sharing
- Wellness program
Quick Apply
Jr. Digital Marketing Specialist - Strategy Track
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Google Workspace
- Customer service
- Office
- Profit sharing
- Wellness program
Quick Apply
Deal Desk Analyst - US West
Datadog —Denver, CO
- $68,000 - $100,000 a year
- Hybrid work
- Mid-level
- Office
- Product management
- Employee stock purchase plan
Quick Apply
Deal Desk Analyst - NYC
Datadog —New York, NY
- $68,000 - $100,000 a year
- Hybrid work
- Mid-level
- Office
- Product management
- Employee stock purchase plan
Quick Apply
Enterprise Imaging Analyst III (Senior), Information Technology, Full-Time, Days, PACS/CPACS experience, hybrid
MarinHealth Medical Center —San Rafael, CA
- $54.32 - $81.48 an hour
- 8 hour shift
- 6 years
- Hospital
- Research
Quick Apply
Jr. Business Data Analyst
webfx.com —Harrisburg, PA
- $50,000 - $53,000 a year
- Multiple hires
- Google Workspace
- Office
- Analysis skills
- Profit sharing
- Wellness program
Quick Apply
Client Service Analyst
Langwasser & Co, CPA's —Upland, CA
- $23 - $25 an hour
- Extended hours
- Background check
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Warren, RI
- $18.50 - $22.00 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
5d
Senior Manager, Pricing
LCS —Des Moines, IA
- $113,000 - $141,000 a year
- Full-time
- Background check
- Office
- Finance
- Paid parental leave
- Health insurance
Deal Desk Analyst - Boston (Portuguese or Spanish Speaking)
Datadog —Boston, MA
- $68,000 - $95,000 a year
- Hybrid work
- Spanish
- Mid-level
- Product management
- Employee stock purchase plan
Quick Apply
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Lincoln, RI
- $18.50 - $22.00 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
5d

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Service Desk Analyst - Remote (After Hours)

K2 Services -
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Job Details

Full-time
$36,000 - $39,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Mobile device management
Intune

Full Job Description

Service Desk Analyst (Remote - U.S.)

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.

K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.

Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.

The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.

We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.

The Service Desk Analyst provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.

Essential Duties and Responsibilities

Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
Provide over-the-phone, email, and chat support.
Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue.
Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
Maintain a regular and reliable level of attendance.

Knowledge Skills and Abilities

High School Diploma or equivalent.
Strong verbal, written, and typing skills.
Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
Ability to act independently and make decisions within the scope of the position’s responsibilities.
Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment.
Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

Requirements

Prolonged periods of sitting at a desk and working on a computer

Will require Intune “Mobile Device Management” software installed on a personal device(s)

K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.

Opensity Solutions is an Equal Opportunity Employer.
We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.

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Refine Your Search

Desk Top Analyst jobs

Service Desk Analyst - Remote (After Hours)

Deal Desk Analyst

Remote Service Desk Analyst or IT Technical Support Analyst

IT Helpdesk Analyst

Help Desk Analyst

IT Support Analyst

Jr. Web Marketing Specialist - Analytics Track

Jr. Internet Marketing Specialist

Jr. Digital Communications Account Manager

Market Research Analyst

Jr. Digital Marketing Specialist - Strategy Track

Deal Desk Analyst - US West

Deal Desk Analyst - NYC

Enterprise Imaging Analyst III (Senior), Information Technology, Full-Time, Days, PACS/CPACS experience, hybrid

Jr. Business Data Analyst

Client Service Analyst

Behavior Technician (BT) / Registered Behavior Technician (RBT)

Senior Manager, Pricing

Deal Desk Analyst - Boston (Portuguese or Spanish Speaking)

Behavior Technician (BT) / Registered Behavior Technician (RBT)

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