Top 32 Deskside Support Representative Jobs

IT Support Analyst
Truist Bank —Charlotte, NC
- Full-time
- English
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Desktop Support Technician, Junior
LCG, Inc. —Bethesda, MD
- $23.08 - $28.85 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Deskside Support Engineer
Tata Consultancy Services —Centralia, PA
- $70,000 - $80,000 a year
- Computer Science
- Mid-level
- Office
- Commuter assistance
- Health insurance
Director, Corporate Affairs, Global Media Relations
Amgen —Remote
- $180,551.90 - $244,276.10 a year
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
MSP - IT Client Support Technician
OmegaCor Technologies —Millersville, MD
- $65,000 - $75,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Systems Engineer
CPMC LLC —Remote
- Full-time
- Remote
- Microsoft Outlook
- Research
- Bachelor's degree
IT Help Desk
American Innovations LTD —Austin, TX
- Monday to Friday
- Microsoft Outlook
- Pass drug screening
- Mid-level
Desktop Support Technician I
Empower AI Inc. —Washington, DC
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Windows
Tier 1 Onsite IT Support Technician
Zones —Tampa, FL
- $35 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
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FSA - Desktop Support I
Advanced Technology Leaders Inc —Augusta, GA
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
6d
IT Technical Lead II - SAP FICO
B. BRAUN MEDICAL (US) INC —Bethlehem, PA
- On call
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- 401(k)
7d
Tier 2 Help Desk Technician
Replit —Foster City, CA
- $113,000 - $148,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Commuter assistance
- Disability insurance
Desktop Support Technician
Zones —Nashville, TN
- Up to $31.25 an hour
- 8 hour shift
- Mid-level
- 8 years
- US work authorization
- Health insurance
Quick Apply
IT Hardware Specialist
FlexTG —Mesa, AZ
- Azure
- Computer Science
- High school diploma or GED
Quick Apply
Program Manager
Strategic Resources Inc —Washington, DC
- Full-time
- Computer Science
- Customer service
- 5 years
Manager, Desktop Support
RTD —Denver, CO
- $100,284.00 - $141,650.25 a year
- Full-time
- Computer Science
- Writing skills
- Office
3d
IT Hardware Technician I
Anduril Industries —Costa Mesa, CA
- $22.60 - $30.29 an hour
- Email
- Office
- Windows
- Ability to lift 50 pounds
Quick Apply
6d
AV Technician
Anduril Industries —Costa Mesa, CA
- $22.60 - $30.29 an hour
- Email
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
L2 Desktop Support
Zones —New York, NY
- Up to $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
Quick Apply
Trade Floor Desktop Support
Noblesoft Technologies Inc —Chicago, IL
- $25 - $28 an hour
- Contract
- Microsoft Outlook
- 5 years
- Office
Quick Apply
3d

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IT Support Analyst

Truist Bank -
Charlotte, NC

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
RSU
Pension plan
Vision insurance
Life insurance

Qualifications

English

Full Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Delivers foundational technical support and assistance by troubleshooting and resolving basic hardware, software, and digital service issues to ensure seamless user access and minimize operational disruptions. Works under moderate supervision to deliver timely solutions.

This is a fully onsite position. Candidates must be available to work five days per week

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Assists in the tracking, diagnosis, and resolution of basic technical problems, ensuring timely resolution.
Troubleshoots routine hardware, software, and network problems to restore service and functionality under moderate supervision.
Escalates unresolved or complex issues to higher-level support teams following established procedures.
Supports deskside device setup, maintenance, and user assistance as needed.
Documents support activities and user interactions accurately in the ticketing system.
Follows established technology standards, policies, and procedures.
Supports daily activities within technical support teams.
Checks and makes minor adjustments to technical support work methods to solve routine problems.

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent education and prior relevant work experience.
Minimum of 2 years of experience in technical support.
Knowledge in information systems networks.

Preferred Qualifications

Associate degree or coursework in an IT-related field.
Experience in the financial services industry.
Understanding of technical support solutions, methodologies, processes, and systems.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

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Refine Your Search

Deskside Support Representative jobs

IT Support Analyst

Desktop Support Technician, Junior

Deskside Support Engineer

Director, Corporate Affairs, Global Media Relations

MSP - IT Client Support Technician

Systems Engineer

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Desktop Support Technician I

Tier 1 Onsite IT Support Technician

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Tier 2 Help Desk Technician

Desktop Support Technician

IT Hardware Specialist

Program Manager

Manager, Desktop Support

IT Hardware Technician I

AV Technician

L2 Desktop Support

Trade Floor Desktop Support

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