Top 10 Desktop/Tech Support Jobs in Houston, TX

IT Support Technician
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
2d
Customer Service Representative - Seasonal
Williams-Sonoma Inc. Customer Care Centers —Houston, TX
- $15 an hour
- Seasonal
- Remote
- Residential
- 1 year
- Communication skills
- Work from home
- Employee discount
9h
IT Support Administrator
Continental Carbon Company —Houston, TX
- Computer Science
- Mid-level
- Office
- Health savings account
- Health insurance
IT Desktop Support Technician
GAS Global Services —Manvel, TX
- Up to 50% travel
- English
- Mid-level
- Flexible schedule
Quick Apply
9d
In Home Computer Repair & Smart Home Technician - 5+ Years Experience
SameDayTechPros.com —Houston, TX
- $30 - $40 an hour
- Part-time
- Background check
- 5 years
- Pass drug screening
- Opportunities for advancement
Quick Apply
11d
Senior Software Engineer, Windows/Desktop Applications - Houston, TX, USA
Speechify —Houston, TX
- $140,000 - $200,000 a year
- Remote
- Windows
- Mentoring
- APIs
8d
Server Engineer
Houston Methodist —Houston, TX
- Full-time
- System design
- English
- Research
14d
Staff Appraiser - TX; Harris
Class Valuation —Harris County, TX
- $70,000 - $160,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Life Support Systems (LSS) Thermal Engineer
Axiom Space —Webster, TX
- Weekends as needed
- Schematics
- Bachelor of Science
- Office

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Desktop/Tech Support jobs near Houston, TX

IT Support Technician

Foxconn Industrial Internet - FII -
Houston, TX

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Desktop computer repair
Network troubleshooting
Mobile device support
IT user and group management
GPO
Laptop (troubleshooting support)
Printer (troubleshooting support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Technical customer support for office equipment
IP networking
Desktop administration
Peripheral hardware support
IT department experience
Mobile devices

Full Job Description

IT Helpdesk technician
Location: Houston, TX 77064
Business Unit: CESBG
Job Classification: Non-Exempt

Job Summary:

The IT Helpdesk Technician will be the first point of contact for all IT-related issues,
providing prompt, courteous, and effective technical support to internal users. You'll be
responsible for diagnosing and resolving hardware, software, and network problems,
escalating complex issues when necessary. Your role is vital in maintaining user
productivity and ensuring our IT services align with Ingrasys' operational needs and global
IT standards.

RESPONSIBILITIES

First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
Troubleshooting & Resolution: Diagnose and resolve common IT problems, including desktop/laptop issues, printer malfunctions, software application errors, and basic network connectivity problems.
System & Application Support: Assist users with common operating system issues (Windows, macOS), Microsoft Office Suite, and other business-critical applications utilized in both office and advanced manufacturing settings.
User Account Management: Create, modify, and troubleshoot user accounts and permissions within Active Directory and other relevant systems.
Hardware & Software Deployment: Assist with the setup, configuration, and deployment of new computers, peripherals, and software, ensuring adherence to company standards.
Documentation & Knowledge Base: Accurately log all support requests, actions taken, and resolutions in the ticketing system. Contribute to and maintain IT knowledge base articles and troubleshooting guides for common issues.
Escalation & Collaboration: Identify and escalate more complex or critical issues to senior IT staff or specialized teams (e.g., System Administrators, Network Engineers) when necessary, ensuring proper handover and diligent follow-up until resolution.
IT Standards Adherence: Ensure all support activities and solutions comply with established global IT policies, procedures, and security best practice

QUALIFICATOINS

2+ years of experience in an IT Helpdesk, Desktop Support, or Technical Support role in a professional environment, preferably within manufacturing, industrial, or a high-tech sector.
Strong troubleshooting skills for common hardware (laptops, desktops, printers, mobile devices) and software issues
Familiarity with Active Directory for user and computer management, including password resets and group policy basics and backups
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi connectivity, VPN).
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and patiently to non-technical users.
Strong interpersonal skills and a highly customer-service-oriented approach.
Ability to prioritize tasks, manage multiple requests efficiently, and work effectively under pressure.
Self-motivated with a strong desire to learn and adapt to new technologies and processes

EDUCATION

Associate's degree in information technology, Computer Science, or a related field, or equivalent practical experience and certifications (e.g., CompTIA A+, Network+).

WHY JOIN US
Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Desktop/Tech Support jobs in Houston, TX

IT Support Technician

Customer Service Representative - Seasonal

IT Support Administrator

IT Desktop Support Technician

In Home Computer Repair & Smart Home Technician - 5+ Years Experience

Senior Software Engineer, Windows/Desktop Applications - Houston, TX, USA

Server Engineer

Staff Appraiser - TX; Harris

Life Support Systems (LSS) Thermal Engineer

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