Top 1738 Desktop Services Analyst Jobs

Desktop Support Analyst (Work from Home)
Qureos Inc —San Diego, CA
- Remote
- Computer science
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
14d
IT Support Analyst
WEG Electric Corp —Minneapolis, MN
- $70,000 - $80,000 a year
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Align Communications —New York, NY
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Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
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Desktop Analyst
Hudson Yards Experience —New York, NY
- $40 - $50 an hour
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Desktop Support Analyst
Sumeru INC —Albany, NY
- $30 an hour
- Contract
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Girling Health Care of New York —Brooklyn, NY
- $60,000 - $65,000 a year
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SQL Analyst
RMSI —Seattle, WA
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IT Help Desk Analyst
Reagent Chemical & Research LLC —Ringoes, NJ
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- On call
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- Computer Science
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Service Desk Analyst
Global Information Technology —Detroit, MI
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Software Technology Inc —Remote
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Computer Systems Analyst
Farouk Systems Inc —Houston, TX
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IT Support Analyst II
Radiology Partners Inc —Remote
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- Full-time
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10d
IT Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
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Sr. Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $53,900 - $67,400 a year
- 5 years
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- High school diploma or GED
- Health savings account
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IT Analyst
FSi Strategies —Tysons, VA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
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Desktop Support Analyst
Alpha Net Consulting LLC —Niskayuna, NY
- $29 - $30 an hour
- English
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- Windows
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6d
Service Desk Analyst
Summit 7 Systems —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Background check
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- Mid-level
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- 401(k) matching
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Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
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Quick Apply
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply

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Desktop Support Analyst (Work from Home)

Qureos Inc -
San Diego, CA

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Job Details

14 days ago

Benefits

Paid training
Paid holidays
Dental insurance
Paid time off
Work from home
Vision insurance
Opportunities for advancement
Flexible schedule

Qualifications

Network troubleshooting
Hardware maintenance
Computer hardware
Desktop applications
Hardware diagnostics

Full Job Description

As a Desktop Support Analyst, you will serve as a primary technical resource for employees requiring assistance with computer systems, software applications, hardware devices, and remote connectivity issues. You will be responsible for diagnosing technical problems, providing timely solutions, and ensuring employees have the tools and support necessary to perform their roles effectively.

This position is ideal for individuals who enjoy troubleshooting technology, solving problems, and delivering exceptional customer support in a remote work environment.

Key Responsibilities

Provide first-level and second-level technical support to employees via phone, email, chat, and remote support tools.
Diagnose and resolve hardware, software, operating system, and connectivity issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Assist employees with password resets, account access requests, and system permissions.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other business applications.
Document incidents, service requests, and resolutions within the ticket management system.
Escalate complex technical issues to senior IT personnel when necessary.
Perform routine system updates, software installations, and maintenance activities.
Maintain accurate records of equipment inventory and IT assets.
Create and update technical documentation, user guides, and support procedures.
Collaborate with IT team members to improve support processes and system performance.
Ensure compliance with company security policies and technology standards.

Required Qualifications

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent experience will be considered.
Minimum of 1–2 years of experience in desktop support, help desk, technical support, or a related IT role preferred.
Strong knowledge of Windows operating systems and Microsoft Office applications.
Experience troubleshooting hardware, software, and network connectivity issues.
Excellent verbal and written communication skills.
Strong customer service and problem-solving abilities.
Ability to work independently while managing multiple support requests.
High level of attention to detail and organizational skills.

Benefits

Beyond International Group is committed to supporting employees both professionally and personally through a comprehensive benefits package that may include:

Competitive compensation.
Flexible work schedules.
Fully remote work environment.
Paid training and onboarding.
Health, dental, and vision insurance for eligible employees.
Paid time off and company holidays.
Professional development and certification assistance.
Career advancement opportunities.
Employee recognition programs.
Collaborative and supportive team culture.

Equal Opportunity Employer

Beyond International Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are respected, valued, and empowered to succeed.

Join Beyond International Group and help deliver the reliable technology support that keeps our teams connected, productive, and successful.

Apply Now

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Desktop Services Analyst jobs

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