Top 21 Desktop Support Analyst Jobs in Irving, TX

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
Good Sportsman Marketing LLC —Irving, TX
- Computer Science
- Mid-level
- Analysis skills
Quick Apply
5d
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
5d
Technical Support Analyst
Printpack Inc —Grand Prairie, TX
- Email
- Microsoft Access
- Mid-level
- SharePoint
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Support Analyst
Sammons Industrial —Dallas, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
4d
IT Support Analyst
The Loan Store, Inc. —Plano, TX
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
5d
IT Desktop Application Analyst (Dallas, TX) - Austin Industries
Austin Industries —Dallas, TX
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Analyst (Support & Operations)
HCLTech —Dallas, TX
- From $75,000 a year
- On call
- 7 years
- Microsoft Outlook
- Research
Service Desk Analyst - (Hybrid in Dallas, TX)
Velocity A Managed Services Company —Dallas, TX
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
- Paid parental leave
- Paid holidays
Service Desk Analyst II
RS&H —Dallas, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Junior IT Business Support Analyst
Intone Networks —Dallas, TX
- Contract
- System design
- Mid-level
- 2 years
IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Welltower Inc —Plano, TX
- On call
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Employee stock purchase plan
Sr Analyst, Applications Support
ViaPath Technologies —Dallas, TX
- Full-time
- Hybrid work
- 5 years
- Office
- Windows
- Health savings account
- Disability insurance
4d
Financial Analyst / IT Specialist
NORTH TEXAS MEDICAL SPECIALISTS —Plano, TX
- $141,336 a year
- Full-time
- Mid-level
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply

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Desktop Support Analyst jobs near Irving, TX

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Desktop Support Analyst jobs in Irving, TX

Help Desk Analyst

IT Support Analyst

IT Help Desk Analyst

Help Desk Analyst L2

Technical Support Analyst

Help Desk Analyst

IT Help Desk Analyst

Support Analyst

IT Support Analyst

IT Desktop Application Analyst (Dallas, TX) - Austin Industries

Analyst (Support & Operations)

Service Desk Analyst - (Hybrid in Dallas, TX)

Service Desk Analyst II

Junior IT Business Support Analyst

IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira

Sr Analyst, Applications Support

Financial Analyst / IT Specialist

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