Top 1055 Desktop Support Supervisor Jobs

IT Manager
Ideal Concepts, Inc. —Allentown, PA
- $120,000 - $170,000 a year
- Full-time
- Hybrid work
- PMP
- DevOps
- Office
- Health insurance
- Dental insurance
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IT Support Supervisor
Magna Legal Services —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
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Supervisor, Hardware Support
RQI Partners —Remote
- $70,000 - $80,000 a year
- Remote
- 3 years
- Supervising experience
- Bachelor's degree
- Profit sharing
- Health savings account
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7d
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
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Standard Operating Procedure Technical Lead Assistance
Compugen Systems, Inc. —Remote
- $35 - $45 an hour
- On call
- Remote
- Mid-level
- Continuous improvement
- Leadership
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Helpdesk Lead
DigaCore Technology Consulting —Lakewood, NJ
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Mentoring
- Paid training
- Health savings account
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Manager, IT Service Desk
Hybrid Promotions LLC —Cypress, CA
- $115,000 - $125,000 a year
- Full-time
- Windows
- Analysis skills
- Mentoring
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Technical Account Manager (Weekend)
Harvey —Remote
- $92,000 - $138,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
11d
Data Support and Visualization Lead
Orison Solutions LLC —Chicago, IL
- $120,000 - $125,000 an hour
- Azure
- Senior level
- Leadership
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Lead Technical Support Engineer
flexEngage INC —Remote
- On call
- Senior level
- Communication skills
- Health insurance
- Dental insurance
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Help Desk Lead/ Senior Engineer (VA EHRM)
General Dynamics Information Technology —Remote
- $124,093 - $143,750 a year
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
11d
Support Operations Systems Lead
Anysphere —Remote
- Full-time
- Remote
- Continuous improvement
- Senior level
Support Center Supervisor
Gables Residential Services —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
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IT Manager
Bisnow —New York, NY
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Azure
- HIPAA
- Profit sharing
- Health savings account
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Desktop Support Manager
NYU Langone Health —New York, NY
- $121,792.21 - $124,678.91 a year
- Online Application
- Hospital
- 5 years
- Bachelor of Science
- Wellness program
Security L2 Technical Support Team Lead
Genea Energy Partners —Remote
- $120,000 - $140,000 a year
- Weekends as needed
- Remote
- Windows
- Supervising experience
- US work authorization
- Paid parental leave
- AD&D insurance
Desktop Support Manager
Cornerstone Research —Washington, DC
- $94,500 - $134,500 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Bachelor's degree
- Paid time off
- Parental leave
Desktop Support Team Lead
Ascension Federal Services Inc. —Palm Beach, FL
- 5 years
- Windows
- Microsoft Office
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Helpdesk Manager
BGBx —New York, NY
- $75,000 - $105,000 a year
- On call
- Hybrid work
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Health insurance
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Technical Account Manager
Harvey —New York, NY
- $119,000 - $161,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance

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IT Manager

Ideal Concepts, Inc. -
Allentown, PA

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Job Details

Full-time
$120,000 - $170,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

IIS
Team leadership
Data recovery
Server backup and recovery
Managing IT teams
Public Cloud
Windows
SQL
Scripting
Desktop applications
Server virtualization
Data backup
Windows support
DevOps automation
Desktop administration
Adobe Acrobat
High availability
Database software proficiency

Full Job Description

We're seeking an experienced, hands-on IT Manager to lead the design, implementation, and operation of our IT/IS environment. You will oversee a complex, multi-site infrastructure with 24x7 uptime requirements, manage a small IT team, and drive the adoption of modern technologies that enhance security, reliability, and user experience. If you're a strategic thinker with a proven track record in Windows-heavy environments, strong DevOps interests, and a passion for building scalable, user-friendly systems, we'd love to meet you.

What You'll Do

Lead and mentor a 3-5 person IT team; drive staffing, training, and performance to deliver reliable IT services
Own disaster recovery, business continuity, and high-availability strategies (Microsoft Hyper-V with Storage Spaces Direct, offsite backups, tertiary redundancy)
Design, deploy, and maintain core infrastructure: LAN/WAN, routers, switches, firewalls, VPNs, virtualization, file services, AD, Exchange, SQL Server, IIS, and telephony (Asterisk on Linux)
Manage both physical and virtual servers, endpoint devices, printers, phones, and copiers; oversee asset management and lifecycle planning
Lead the strategic planning and governance of the organization's Azure tenancy (Azure AD, Azure VMs, Azure Blob storage, and Enterprise applications), ensuring alignment with security, compliance, and business goals
Manage service providers contracts and relationships for the IT management function, including contract negotiation, vendor performance oversight, SOWs/RAs, renewals, and alignment with cost and service level objectives
Implement, enforce, and document IT policies and procedures covering security, backup, change management, incident response, and compliance
Administer user accounts, directories, access controls, and security hardening across on-prem and cloud environments
Lead software and hardware upgrades, patches, and migrations; test and validate upgrades with minimal downtime
Monitor, analyze, and optimize performance and capacity; implement automation and DevOps practices to shorten delivery cycles and improve reliability
Collaborate with cross-functional teams to support multi-platform back-end integrations and front-end applications
Plan and execute infrastructure updates during off-peak hours to minimize disruption
Support and coordinate IT operations across two data centers, two office locations, and cloud resources

What We're Looking For

Bachelor's or Master's degree in Information Technology, Information Systems, Computer Engineering, or related field
10+ years in complex IT administration; 5+ years in IT leadership/management with proven people management experience
Strong Windows Server expertise (2019+), AD, DNS/DHCP, Group Policy, MS Exchange, MS SQL Server (2014+), IIS and Azure Environment
Deep knowledge of disaster recovery and high-availability technologies, especially Hyper-V and Storage Spaces Direct
Experience with desktop software ecosystems (Microsoft Office suite, Adobe Acrobat, Visio, etc.)
Familiarity with Linux/UNIX-based systems and networking/firewall gear (e.g. Juniper, SonicWall, HP/Aruba switches)
Solid understanding of virtualization, storage, backups, and cloud integration
DevOps mindset with comfort in automation, scripting, and modern CI/CD practices
Excellent written and verbal communication skills; strong problem-solving and leadership abilities
Self-starter who works well independently and within a team; thrives in a fast-paced, growth-oriented environment
Ability to balance strategic thinking with hands-on execution

Nice to Have

Certifications e.g. MCSE/MCITP, VMware, PMP, CCNA/CCNP, Microsoft 365, Cybersecurity certificates
Experience with MS Storage Spaces Direct, Asterisk administration, and multi-site IT operations

Benefits

Health, dental, vision, and life insurance; premiums paid by the company
Flexible Spending Account (FSA) option
Competitive 401(k) with company match
Generous PTO and observed holidays
Hybrid work options; scheduled in-office collaboration

About Us

Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agents to client through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service to every client. Today, Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property & Causality as well as a suite of supplemental insurance products.

As an employee of Ideal Concepts, Inc., you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity. tenacity, mastery and simplicity. Ideal Concepts, Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 5000 Fastest Growing companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.

As part of taking care of our employees, Ideal Concepts provides an excellent benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision and life insurance, this will allow you to take care of yourself and family without worrying about increasing healthcare costs. You will also have access to a competitive 401k program where the company matches a portion of your employee contributions. Additionally, enjoying a generous amount of paid time off.

Equal Opportunity Ideal Concepts, Inc. provides equal employment opportunities to all employees and applicants. We prohibit discrimination or harassment of any type. We support hybrid work arrangements and are committed to building a diverse, inclusive team.

Pay: $120,000.00 - $170,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

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