General Manager, Residential Dining (multiple opportunities)
Thank you for considering Housing & Food Services at the University of Washington, Seattle.
At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.
HFS provides on-campus housing to over 10,000 student residents and operates over 40 dining and café locations that serve the entire campus community. In order to successfully accomplish this, we employ over 1,200 students, classified and professional staff members who work throughout HFS, providing residential and dining services to the campus. As reflected in our mission statement—working together to enhance student life—teamwork and service to our students and customers are at the heart of our business.
To learn about our commitment to diversity, equity, and inclusion at UW Housing & Food Services, you are encouraged to review our Diversity, Equity, and Inclusion Statement Training.
View additional information about HFS and this position here.
Job Description
Housing & Food Services (HFS) has an outstanding opportunity for a General Manager for Residential Dining to join their team.About this Opportunity
Reporting to Assistant Director of Dining, the General Manager for Residential Dining is responsible for managing a large residential dining facility and all food service operations within the space. This position is a key partner with building staff, departments and/or student groups in providing programmatic support. Additionally, the position must manage a highly-prescribed franchise with a dedicated manager while balancing the business needs of HFS. The diverse customer needs require a variety of cuisines and convenience foods, requiring that the incumbent have a broad understanding of many cuisines and types of operations.
Key Responsibilities
Leadership – 30%
- Ensures that the vision, values and priorities of UW Dining and the Department are reflected in the unit’s work.
- Maintains visibility and accessibility with customers, building managers and staff members.
Operations and Customer Service – 20%
- Creates, manages and adjusts staffing schedules to meet daily production and service needs.
- Maintains facilities, including front and back of the house areas in accordance with health and safety standards.
- Identifies and recommends strategies for introducing, promoting and evaluating new product lines.
Fiscal Management – 20%
- Develops business plans, processes, procedures and budgets in collaboration with Food Services leadership and HFS Budgeting & Finance staff.
- Monitors and reviews reports, including financial statements, production records, staffing schedules and inquiries from the HFS Financial team.
Culinary Focus and Results – 10%
- Uses established systems and processes for product and new concept development.
- Collaborates with the executive chef, onsite management team and Associate Director in the implementation of menus and services.
Supervision – 20%
- Provides guidance to direct reports on requirements and/or opportunities for learning and professional development.
- Engages with supervisor and HFS Human Resources when there a performance problem is not corrected through coaching and counseling.
This position performs essential services and may be required to work during any period of declared suspended operation.
Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.
- Bachelor’s degree in hospitality, business administration or related field.
- Minimum of three years of management in the food service industry to include supervision of staff.
- Excellent interpersonal, organizational, analytical, communication and problem-solving skills.
- Proficiency with Microsoft Office, including, Word, Excel, Outlook, PowerPoint and Project.
Preferred Qualifications
- Experience in an area of college or university.
- Valid Washington State Driver’s License, to operate UW Vehicles.
Working Conditions
- While the position is not expected to work all hours of operation, scheduling is to occur in such a way that there is leadership available to staff and customers throughout the hours of operation. In addition, the position is required to be present and visible during special University or HFS events that may occur in the evening and/or weekend.
Conditions of Employment
- A satisfactory outcome from the employment reference check processes and education verification.
- Possession of a Washington State Food Handler’s Card.
- ServSafe certification within three months of hire and maintenance of certification thereafter.
About the Team
"Working together to enhance student life" is the Housing & Food Services mission statement. Housing & Food Services is a large and complex organization with a unified commitment to supporting student learning, growth, and success.
Compensation, Benefits and Position Details
Pay Range Minimum:
$92,856.00 annual
Pay Range Maximum:
$92,856.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Job Type: Full-time
Pay: $92,856.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
