Top 908748 Director, Client Services Jobs

Executive Director, Functional Service Provider (FSP) Team - Partnership Lead - Remote based in the US
Thermo Fisher Scientific —North Carolina
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Chief Operating Officer
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Executive Director, Functional Service Provider (FSP) Team - Partnership Lead - Remote based in the US

Thermo Fisher Scientific -
North Carolina

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Job Details

Full-time

Qualifications

Financial forecasting
Business development management
Computer operation
Performance improvement leadership
Strategic goal setting
Strategic management
Customer relationship building
Organization design
Clinical development
Computer literacy
Writing skills
Large-scale organizational change management
Coaching
Talent management
Operations transformation
Workplace dispute resolution
Leading financial planning
English
Client relationship development
Leadership development
Master's degree
8 years
Executive-level budget management
Global team management
Digital transformation
Budget forecasting
Inclusive leadership practices
Team development
Managing budgets in a finance role
Professional development support

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

This position REQUIRES demonstrated experience Leading strategic FSP Partnerships to be considered.

Join Us as an Executive Director Project Management - Make an Impact at the Forefront of Innovation

The Executive Director, FSP Partnership Oversight provides global strategic leadership for FSP Partnership Oversight operations and serves as a member of the FSP senior leadership team. This role establishes the vision, strategy, operating model, and growth agenda for FSP oversight services while driving enterprise performance, client partnership excellence, innovation, and organizational transformation.

The Executive Director represents PPD/Thermo Fisher Scientific with executive client stakeholders and is accountable for achieving significant business growth, operational excellence, and long-term strategic objectives.

Key Responsibilities

Enterprise Strategy & Vision

Define and execute the global FSP Project Oversight strategy.
Establish operating models, governance frameworks, and organizational structures to support scalable growth.
Lead strategic planning activities and annual business objectives.
Drive enterprise-wide transformation and change initiatives.

Executive Client Leadership

Serve as executive sponsor for the largest and most strategic FSP partnerships.
Build C-suite and executive-level client relationships.
Lead executive governance forums and strategic business reviews.
Influence long-term partnership strategies and enterprise agreements.

Financial & Business Leadership

Accountable for achievement of revenue, profitability, growth, and operational targets.
Drive business development strategy and support major commercial opportunities.
Partner with divisional leadership on investment, resource, and growth planning.

Organizational Leadership

Lead global teams of Senior Directors, Directors, and Project Oversight leaders.
Establish talent strategies to build organizational capability and future leadership pipelines.
Foster a high-performance culture focused on accountability, innovation, collaboration, and inclusion.

Industry Leadership & Innovation

Position PPD as an industry leader in FSP oversight and delivery excellence.
Evaluate emerging technologies, AI solutions, and digital capabilities to enhance operational performance.
Represent the organization at industry forums, client meetings, and strategic partnerships.
Champion a culture of continuous innovation and controlled risk-taking.

Corporate Leadership

Active member of the FSP Senior Leadership Team.
Influence enterprise strategic priorities and organizational direction.
Collaborate across divisions to drive business integration and operational alignment.
Support M&A integration, organizational transformation, and strategic growth initiatives where appropriate.

Education & Experience Requirements:

Bachelor’s, masters or higher licensed certified health care training.
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years) or equivalent and relevant combination of education, training, & experience.
8+ years of leadership responsibility.
Valid Passport, where appropriate.

Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Knowledge, Skills, Abilities:

Ability to develops, drive and execute strategic plans through leveraging relationships and influencing others
Demonstrated track record of success in clinical development and in leading and developing professional staff in a project led environment
Strategic thinker with proven ability to implement new solutions
Proven ability to simultaneously and effectively oversee multiple projects and people
Stakeholder and client management skills; solid negotiator, ability to navigate politicized situations, uses influence and credibility, cultivates collaborative internal/external networks/relationships
Expertise in budgeting, forecasting and fiscal management
Effective oral and written communication skills, including the ability to communicate in English, both orally and in writing
Demonstrates robust judgment, problem solving and decision making. Ability to apply critical and analytical thinking, use data, business acumen and insight to develop effective solutions. Ability to manage complex and ambiguous issues
Demonstrates executive presence, acts with integrity, shows personal impact and credibility
Demonstrated leadership and emotional intelligence with the ability to read and manage interpersonal dynamics and apply conflict resolution skills
Ability to actively develop and harness talent and capabilities within the department, skilled coach and mentor
Self-aware and open to learning, ability to act as an ambassador for and foster innovation and change, and skilled in process and continual improvement
Effective marketing and organizational skills. Influential communicator, tailors approach to influence and motivate others
Expert knowledge of project management principles and application, Knowledge of regulatory guidelines and directives, medical therapeutic area and medical terminology
Solid computer skills.

Working Conditions and Environment:

Work is performed in an office environment with exposure to electrical office equipment
Occasional drives to site locations, frequent travels both domestic and international.

Why Join Us?

When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthroughs.

Apply Now

Refine Your Search

Director, Client Services jobs

Executive Director, Functional Service Provider (FSP) Team - Partnership Lead - Remote based in the US

Managing Director of Client Services

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

Director of Timeshare Inventory and Yield Management

Director of Patient Financial Services

Deputy Director of Housing and Community Development

Managing Broker

Business Services Director

VP, Treasury Management Officer

Executive Director/CEO - emphasis on Business and Finance Skills

Senior Executive Director

Director of Commercial Strategy

Director of Development and Marketing

Director of Preconstruction & Estimating

Trader

Foundation & Corporate Relations Director

Director of Business Development

Senior Account Executive

Veterinary Hospital Administrator

Chief Operating Officer

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