Top 1192 Director Customer Service Jobs

Director of Account Management
Bond OpCo, LLC —Fort Lauderdale, FL
- 5 years
- In-person
- Senior level
- Paid holidays
- Dental insurance
Managing Director, Client Services (Loan Servicing)
New Mexico Finance Authority —Santa Fe, NM
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
11d
Director of Client Relations [Financial Services / Wealth Management]
Globe Wealth Management —Concord, NH
- $80,000 - $90,000 a year
- 8 hour shift
- Background check
- 5 years
- Office
- Health insurance
- Paid time off
Quick Apply
Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Intake Director / Call Center Supervisor
Sweet James —Newport Beach, CA
- $85,000 - $100,000 a year
- 8 hour shift
- Background check
- Spanish
- Sales
- Health savings account
- Health insurance
Quick Apply
Director of Sales and Customer Service (Call Center)
Prime Group Holdings —Saratoga Springs, NY
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
9d
Veterinary Crematory Director – Focus on Exceptional Client Service & Patient Care
Confidential —Woodstock, GA
- $60,000 - $70,000 a year
- Full-time
- Customer service
- Patient care
- Mentoring
Quick Apply
3d
Director of PSN
Watertronics —Hartland, WI
- From $125,000 a year
- Full-time
- Team management
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
2d
Director of Front Office (Luxury Resort | Forbes Standards)
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- Weekends as needed
- 5 years
- Training & development
- Senior level
Quick Apply
Director of Customer Experience, Aviation MRO
StandardAero —Augusta, GA
- Full-time
- Background check
- 8 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Director, Payee Services
Zelis —Saint Petersburg, FL
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
Director, Finance Business Partner (Customer Care & Ancillary Business)
Public Storage —Glendale, CA
- $160,000 - $200,000 a year
- Full-time
- 11+ years
- Analysis skills
- US work authorization
Quick Apply
Director of Customer Service
Marvin —Warroad, MN
- $135,000 - $180,000 a year
- Full-time
- Office
- Master's degree
- 8 years
- Profit sharing
- Paid parental leave
Keller Williams Realty Southwest Associates: Front Desk Administrator/Director of First Impressions
Keller Williams Realty Southwest Associates, LLC —Durango, CO
- $14.00 - $19.50 an hour
- Part-time
- Background check
- Computer literacy
- Office
- Flexible schedule
Quick Apply
Head of Field Service – 2D Laser
Trumpf —Farmington, CT
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid time off
Salon & Spa Director
Tuscan Sun Spa and Salon —Morgantown, WV
- From $42,000 a year
- 8 hour shift
- Computer literacy
- Mid-level
- Cleaning
- Paid training
- Health insurance
Quick Apply
Sr Director of Client Services
Lyra Technology Group —Daytona Beach, FL
- $110,000 - $125,000 a year
- Azure
- 5 years
- HIPAA
Quick Apply
Executive Director, Patient Support Services - Hampton, NJ
Celldex Therapeutics, Inc. —Hampton, NJ
- $233,631 - $303,417 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
Director of Client/Accounting Services
Brand K Partners —North Haledon, NJ
- Part-time
- CPA
- 5 years
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply

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Director of Account Management

Bond OpCo, LLC
Fort Lauderdale, FL

Apply Now

Job Details

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Stakeholder engagement
Customer relationship building
Managing clients in a customer support role
Flight operations
Sales management systems proficiency
Aviation
Client retention strategy
CRM system proficiency
Stakeholder management

Full Job Description

Who We Are

BOND is a rapidly growing private aviation company revolutionizing fractional aircraft ownership and private aircraft management, delivering an elevated and seamless flying experience for discerning clients. Supported by a landmark Bombardier fleet order, we are building a modern fleet of late-model super-midsize and ultra-long-range aircraft and assembling a team committed to operational excellence, safety, and white-glove service.

As we scale toward launch and long-term growth, we are seeking professionals who want to help build a next-generation aviation company and play a meaningful role in shaping how it operates from the ground up.

Role Overview

The Director of Account Management is a senior client-facing leader who owns a meaningful book of business, and serves as the critical connector between BOND's members and its operational teams. This role sits at the intersection of relationship management, and operational execution — and it matters because our members expect nothing less than seamless, proactive, expert service every time.

We're looking for someone who brings genuine aviation depth, executive presence, and a hands-on leadership style. If you thrive in high-stakes environments, take pride in anticipating client needs before they arise, and know how to deliver exceptional service while staying personally invested in the work — this role was built for you.

What You'll Do

Own a portfolio of UHNW and corporate member relationships, serving as their trusted point of contact and driving trip management, retention, renewal support, and satisfaction.

Act as the operational quarterback for your members, coordinating with the OCC, pilots, maintenance, and cabin teams to ensure flawless trip delivery.

Manage complex, time-sensitive situations — mechanicals, delays, recoveries — communicating calmly with members while driving resolution internally.

Monitor portfolio-level KPIs, identify trends, and take proactive steps to address performance gaps or at-risk member relationships.

Partner with the VP of Account Management to refine playbooks, training frameworks, and service standards as the function scales.

Required Qualifications

5+ years of experience in private aviation account management, client services, or aviation sales/brokerage, with meaningful exposure to OCC, scheduling/dispatch, or charter operations.

Demonstrated experience working closely with OCC, pilots, duty managers, and maintenance teams in a private aviation environment.

Proven track record of owning client relationships with direct responsibility for retention and renewals.

Strong aircraft and operational knowledge; aircraft management and/or retail charter/trip management experience strongly preferred.

High system proficiency with flight operating systems and CRM tools (e.g., Salesforce, HubSpot).

Exceptional executive presence, communication, and stakeholder management skills; highly composed under pressure.

Preferred Qualifications

Aviation education (e.g., Embry-Riddle) and/or pilot certification is a strong plus.

Familiarity with BOND's fleet: Challenger 3500, Global 6500, and Global 8000.

Prior experience in a high-growth or startup-to-scale private aviation environment.

Why BOND

We're building a next-generation aviation company, and we invest in the people making it happen. Joining BOND means stepping into a fast-moving, high-standards environment where your work has a direct impact from day one.

Competitive salary commensurate with experience
Performance-based bonus eligibility (role dependent)
Comprehensive health, dental, and vision insurance with supplemental coverage options and company-paid life insurance
401(k) with company match
Paid time off and company holidays for eligible roles

If you're ready to help build something exceptional — we'd love to hear from you!

Equal Employment Opportunity

BOND is an equal opportunity employer and values a workplace where every team member is respected and supported. All employment decisions are made without regard to any status protected by applicable federal, state, or local law.

Apply Now

Refine Your Search

Director Customer Service jobs

Director of Account Management

Managing Director, Client Services (Loan Servicing)

Director of Client Relations [Financial Services / Wealth Management]

Director, Member Advocate Center

Director of Customer Success

Intake Director / Call Center Supervisor

Director of Sales and Customer Service (Call Center)

Veterinary Crematory Director – Focus on Exceptional Client Service & Patient Care

Director of PSN

Director of Front Office (Luxury Resort | Forbes Standards)

Director of Customer Experience, Aviation MRO

Director, Payee Services

Director, Finance Business Partner (Customer Care & Ancillary Business)

Director of Customer Service

Keller Williams Realty Southwest Associates: Front Desk Administrator/Director of First Impressions

Head of Field Service – 2D Laser

Salon & Spa Director

Sr Director of Client Services

Executive Director, Patient Support Services - Hampton, NJ

Director of Client/Accounting Services

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