Top 415 Director Operations Sales Jobs

Director of Sales Operations
Anagram International LLC —Eden Prairie, MN
- $130,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
3d
Sales Operations Director
Interstate Waste Services —Teaneck, NJ
- $150,000 - $200,000 a year
- Full-time
- Residential
- 3 years
- Bachelor's degree
Sales Operations Director
Blue Yonder —Dallas, TX
- $152,311 - $197,689 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Director of Sales Operations
Pinnacle MEP —Remote
- $120,000 a year
- 8 years
- Analysis skills
- Construction experience
Quick Apply
Director, Global Sales Enablement and Operations
Apple —Culver City, CA
- $259,900 - $416,200 a year
- 11+ years
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Senior Director, Sales Operations Business Partners
Blue Yonder —Dallas, TX
- $168,875.90 - $219,124.09 a year
- Full-time
- Remote
- 7 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
Director of Sales Rev Operations - Northeast between New York, NJ and DC Metro Area
StarCompliance —Remote
- Full-time
- Remote
- Office
- Analysis skills
- Project management
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Director of Sales Operation
Chesapeake Employers Insurance Company —Towson, MD
- $142,685 - $228,300 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Analysis skills
- Disability insurance
- Health insurance
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Business Development Director - Federal Projects (AEC Industry)
Ghafari —Dearborn, MI
- Full-time
- Engineering
- 11+ years
- Analysis skills
- Tuition reimbursement
Director of Audio Visual (Sales & Operations)
Royal Productions —Chicago, IL
- Weekends as needed
- Hotel
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
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Sales Director
Ameristaff —Chatham, VA
- $100,000 - $130,000 a year
- Full-time
- Marketing
- 5 years
- Office
Quick Apply
Director of Operations and Sales
Cornerstone Caregiving —Carlsbad, NM
- $80,000 a year
- Full-time
- Office
- Home Health
- In-person
- Health insurance
- Dental insurance
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Director of Sales, America's
Wire Belt Company of America —Bedford, NH
- From $130,000 a year
- Full-time
- Background check
- Up to 50% travel
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Director of Sales Operations
Megaport —Remote
- $130,000 - $170,000 a year
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
- Wellness program
- Parental leave
Director of Sales Process & Operations - Multiple Locations
Dakota Supply Group —Fargo, ND
- $123,700 - $175,000 a year
- Full-time
- Clean driving record
- ERP systems
- Driver's License
- Paid parental leave
- Health savings account
Quick Apply
Director of Sales Strategy and Operations
Ethos Life —San Francisco, CA
- $162,000 - $287,000 a year
- Full-time
- Remote
- 3 years
- SQL
- Analysis skills
- Life insurance
Director, Sales Operations & Strategy, Education
Adobe —New York, NY
- $225,100 - $325,900 a year
- Full-time
- Analysis skills
- Mentoring
- Fair chance
Director, Sales and Operations Planning
Caterpillar —Peoria, IL
- $189,080 - $283,630 a year
- Full-time
- Pass drug screening
- Office
- Travel
- Health savings account
- Paid holidays
2d
Associate Director, Sales Operations
Deciphera Pharmaceuticals —Waltham, MA
- $167,000 - $230,000 a year
- Full-time
- Hybrid work
- 8 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Director, Sales Operations
Angi —Denver, CO
- $160,000 - $240,000 a year
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
11d

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Director of Sales Operations

Anagram International LLC -
Eden Prairie, MN

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Job Details

Full-time
$130,000 - $140,000 a year
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Bachelor of Science
Collaboration with product development teams
Bachelor's degree
Cross-functional communication

Full Job Description

Job Purpose

Sales Operations is about considering our customers’ perspective in everything Anagram does and the business decisions it makes, with the objective of linking Anagram Sales teams to internal Anagram Operations execution ensuring flawless delivery to timelines, commitments, and highest customer experience.

As part of the Anagram Leadership Team the Director of Sales Operations is responsible to ensure that the sales ops team works cross-functionally in utilizing documented processes, systems, KPI’s, and establishing collaborative planning, and driving change, to increase OTIF, on-time program launches, and drive improvement of bottom-line results, by consistently delivering great end-to-end customer experience across all stages, channels, and touchpoints in the execution of programs.

The successful candidate will have the ability to:

1. Derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude.

2. Host weekly working program project health meetings with Sales Ops and Product team and host monthly Sales and Leadership update meeting with the objective of accurate project information, escalate projects off plan, and escalate any capacity constraints in the project plans.

3. Develop and encourage problem-solving, strategic thinking, and customer-orientation amongst the team of Sales Ops Managers and Customer Service team members.

4. Consult with heads of other teams such as sales, marketing, product innovation, finance, and IT, to ensure customer-centricity in their respective departmental work and help them deliver in accordance with the overall Sales Ops strategy.

5. Advocate for changes in other departments’ ways of working and cross functionally collaborate with teams to implement a change, if required for the improvement of overall customer experience

6. Measure and track identified transformation opportunities for customer experience along with driving continuous process improvement culture across Sales Ops.

7. Proactively advocate for solutions and manage the customer escalation process.

8. Create and implement an analytics strategy for best-in-class service delivery. Leverage existing and additional relevant technologies with focus on AI tools for reporting and analytics across customer service and other customer facing functions/ channels.

Duties and Responsibilities

1. Sales Ops Strategy

a. Cross-functionally create and lead a holistic Sales Ops strategy and play a role in monitoring the execution of those strategies and objectives, ensuring everyone is working to meet these goals and objectives in order to achieve desired business outcomes.

b. Network with company stakeholders and business leaders to develop better strategies for customer experience.

2. Leadership

a. Through leadership and planning skills, identify and prioritize improvement opportunities and closing key performance gaps that can help improve customer experience.

b. Identify solutions to enable clear and consistent communications on customer impacting issues across Anagram, as well as identify the metrics and dashboards required for escalation management.

3. Change Management and Team Development

a. Lead the change management efforts associated with the overall vision of the customer first strategies within team and support functions.

b. Drive long term succession planning and training programs to enable new team members to be onboarded and eliminate single points of failure

4. Direct various customer support functions and departments, including:

a. Sales Operations team: management of programs specific to sales accounts, suffix management, inventory, delivery

b. Project launch timelines and capacity management

c. Customer Service/Sales Order Management

i. Along with Sr Manager Customer Service, provide leadership for CS Team members.

d. Channel Management

i. Distributors

ii. Mass/Specialty/Value Retail (Direct accounts)

5. KPI’s

a. Identify and develop Sales Ops KPI’s that drive business outcomes and evolve the company

analytics practice.

· OTIF

· Project launches on-time

· Order processing / confirmations

· Customer complaint log, QAI turnaround

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as required by their manager.

Qualifications, Skills, Education Required

1. BS/BA in Business related field; MBA preferred.

2. 7-10+ years successful Customer Facing Management, with understanding of Order and Demand generation and broader Supply Chain Planning experience.

3. Have ability to perform in-depth data analysis and present insights in a clear manner, listen well and seeks input from others, and know how to effectively communicate and sell their ideas at all levels.

4. Proven collaboration skills to partner with internal sales account managers and customers, along with having the flexibility to partner with production planning, operations, and finance teams.

5. Analytic skills must include the ability to see the big picture and the demonstration of strong business intuition.

6. Strong work ethic and willingness to take initiative and continually improve processes and tools.

Expected Working Hours

· 8 am to 5 pm, Monday through Friday

· Hybrid: 4 days in office, Friday remote option – subject to change based on business needs.

· Additional hours may be required based on business needs.

Pay: $130,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Eden Prairie, MN 55344

Quick Apply

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