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Director, Servicing Compliance
Lakeview Loan Servicing —Coral Gables, FL
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Director, Investor Servicing Operations
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Director of Mortgage Lending
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Registered Dietitian
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Managing Director of Engineering, Sales & Service
Confidential —Milwaukee, WI
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Director of Client Relations [Financial Services / Wealth Management]
Globe Wealth Management —Concord, NH
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Crunch Fitness —Gilroy, CA
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Hawaii Community Lending —Hawaii
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Chief Financial Officer
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Director of Nursing
Blaire House of Worcester —Worcester, MA
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Director, Servicing Compliance

Lakeview Loan Servicing -
Coral Gables, FL

Apply Now

Job Details

Full-time
$170,000 - $230,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Compliance with loan regulations
Loan compliance
Mortgage compliance

Full Job Description

Overview:

The Director, Servicing Compliance is a senior leadership role responsible for ensuring that all servicing product capabilities are designed, built, and delivered in full alignment with regulatory and investor requirements. Reporting directly to the SVP, Head of Product, this role is embedded within the product organization and operates as compliance advisory across the platform.

This position is responsible for proactively translating regulatory requirements into product and operational expectations, ensuring compliance is built into system design and not validated after the fact. The role partners closely with Product, Engineering, and Operations to ensure the platform is exam-ready from day one. This role will also be responsible for partnering with the Compliance Organization to ensure alignment with enterprise standards, interpretations, and oversight expectations.

This is a fully remote position that offers a competitive salary range of $170,000 to $230,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors.

Responsibilities:

Regulatory Interpretation & Product Translation

Interpret federal, state, and investor regulatory requirements (e.g., RESPA, Reg X, TILA, Reg Z, CFPB guidance, Fannie Mae, Freddie Mac, Ginnie Mae, Veterans Administration, and USDA-Rural Housing).
Translate regulatory obligations into clear product expectations, requirements, and system behaviors.
Ensure consistency and traceability between regulatory requirements and implemented functionality.

Compliance by Design

Define and enforce compliance acceptance criteria across all product features and workflows.
Ensure compliance requirements are embedded into product design, not retrofitted post-development.

Communications, Notices, & Disclosures

Ensure all regulated borrower communications, notices, and disclosures are fully defined, triggered appropriately, and compliant with applicable regulations.
Validate timing, content, delivery methods, and auditability of all communications.

Exam Readiness & Audit Support

Define and prepare exam-ready artifacts from day one, including documentation, controls, evidence, and traceability.
Establish standards for audit trails, documentation, and control evidence across the platform.

Compliance Validation & Sign-Off

Provide final sign-off on compliance readiness for product releases.
Ensure all regulatory requirements, controls, and evidence are in place prior to production deployment.

Cross Functional Leadership

Serve as the primary compliance advisor to Product, Engineering, and executive stakeholders.
Partner with the Compliance Organization and Operations to align on interpretations and implementation approaches.
Drive alignment across teams on compliance priorities, trade-offs, and risk tolerance.

Qualifications:

10+ years of experience in mortgage servicing compliance, regulatory, or risk-related roles.
Deep expertise in servicing laws and regulations (e.g., RESPA/Reg X, CFPB requirements) and various GSE agency and investor guidelines.
Proven ability to translate regulatory requirements into operational or system-level implementation.
Experience working closely with product and engineering teams in a technology or transformation environment.
Strong understanding of audit, controls, and exam processes.
Demonstrated ability to operate at both strategic and detailed levels.
Bachelor’s degree from an accredited college or university in a relevant discipline preferred; equivalent practical experience will be considered.

Certifications, Licenses, and/or Registration

Law degree preferred, but not required

MSR Portfolio Services is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

#LI-Remote

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Refine Your Search

Director Servicing jobs

Director, Servicing Compliance

Director, Investor Servicing Operations

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Director - Corporate Actions & Asset Servicing

Chief Executive Officer

Banking Loan Operations Manager (5yrs banking exp required)

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Managing Director of Engineering, Sales & Service

Director of Client Relations [Financial Services / Wealth Management]

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