Top 3380 Director Jobs in Adelphi, MD

Director of Call Center Operations
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
7d
Director of Nursing
Access Home Care, Inc. —Alexandria, VA
- $96,151 - $101,020 a year
- 8 hour shift
- Background check
- CPR Certification
- Management
- Health insurance
- Dental insurance
Quick Apply
Biorepository Operations Director
Confidential —Arlington, VA
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Office
- 3 years
Quick Apply
Physical Therapist - Director Pathway
Bethesda Physical Therapy —Kensington, MD
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
Director of Nursing (DON)
High Mark Recruitment —Prince George's County, MD
- Full-time
- CPR Certification
- Nursing
- RN License
- Health savings account
- Health insurance
Quick Apply
Director of Inclusive Education
Archbishop Spalding High School —Severn, MD
- $65,000 - $75,000 a year
- Full-time
- School experience
- Classroom
- 5 years
Quick Apply
8d
Youth and Young Adult Minister/Director
Largo Community Church —Bowie, MD
- $84,000 - $92,000 a year
- Full-time
- Background check
- 5 years
- Experience working with children
Quick Apply
New Business Development Director
Cowan Systems —Halethorpe, MD
- $90,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Business development experience
- Disability insurance
- Health insurance
Quick Apply
Physical Therapist - Clinic Director
INNOVATIVE PHYSICAL THERAPY —Greenbelt, MD
- $97,000 - $120,000 a year
- Full-time
- Bilingual
- Private practice
- CPR Certification
- Disability insurance
- Health insurance
Quick Apply
Director of Operations
Dynamic Drain Technologies —Alexandria, VA
- $150,000 - $250,000 a year
- Full-time
- Bilingual
- Spanish
- English
- Health insurance
- Paid time off
Quick Apply
Assisted Living Sales Director
Lorien Elkridge —Elkridge, MD
- $60,000 - $65,000 a year
- Weekends as needed
- Background check
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Temporary Assistant Director of Nursing (ADON)
Collingswood Rehabilitation and Healthcare Center —Rockville, MD
- $90,000 - $120,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Dental insurance
- Tuition reimbursement
Quick Apply
16h
Activities Director
Assisted Living Well Compassionate Care —Millersville, MD
- From $20 an hour
- Part-time
- Background check
- Experience working with individuals with disabilities
- Mid-level
Quick Apply
Program Director / Clinical Director
Capital Clubhouse, Inc. —Washington, DC
- $90,000 - $110,000 a year
- Full-time
- Background check
- LMFT
- Management
- 403(b) matching
Quick Apply
Rehab Director SNF PT PTA OT OTA
Hyattsville Nursing and Rehabilitation Center —Hyattsville, MD
- $93,000 - $112,000 a year
- Full-time
- Skilled nursing facility
- Writing skills
- Mid-level
Quick Apply
BCBA Clinical Director
Flywheel Centers —Alexandria, VA
- $100,000 - $125,000 a year
- Full-time
- Clinic
- Supervising experience
- Children
- Health insurance
- Dental insurance
Quick Apply
13h
Director, United States
Eurasia Group —Washington, DC
- $180,000 - $200,000 a year
- Full-time
- Office
- Bachelor's degree
- Travel
Quick Apply
10d
SENIOR DIRECTOR OF CORPORATE AND FOUNDATION RELATIONS
The Salvation Army National Headquarters —Alexandria, VA
- Full-time
- 7 years
- Microsoft Excel
- Customer service
- Free parking
- Health insurance
Quick Apply
Director of Fund Development
The Salvation Army National Headquarters —Alexandria, VA
- Full-time
- Marketing
- 5 years
- Office
- Free parking
- Health insurance
Quick Apply
BCBA Clinical Director Alexandria VA
Flywheel Centers —Alexandria, VA
- $100,000 - $125,000 a year
- Full-time
- Applied behavior analysis
- Clinic
- Psychology
- Continuing education credits
- Health insurance
Quick Apply
7d

I want to receive the latest job alert for Director in Adelphi, MD

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Director jobs near Adelphi, MD

Director Of Operations jobs in Alexandria, VA

Senior Director jobs in Alexandria, VA

Operations Manager jobs in Arlington, VA

Program Director jobs in Washington, DC

Director Of Nursing jobs in Alexandria, VA

Director Of Nursing jobs in Rockville, MD

Director Of Education jobs in Severn, MD

Call Center Representative jobs in Greenbelt, MD

Clinical Director jobs in Alexandria, VA

Director Of Operations jobs in Clemson, SC

Security Manager Director jobs in Las Vegas, NV

Youth Program Director jobs in Chicago, IL

Director Of Operations jobs in Remote

Hr Director jobs in Washington State

Director Of Operations jobs in Valparaiso, IN

Director Of Operations jobs in Long Island, NY

Senior Accountant jobs in Sacramento, CA

Senior Director jobs in Jenkintown, PA

Senior Director jobs in Raleigh, NC

Executive Director jobs in South Carolina

Director of Call Center Operations

Center for Vein Restoration -
Greenbelt, MD

Quick Apply

Job Details

Full-time
$110,000 - $125,000 a year
7 days ago

Qualifications

Managing teams in a customer support role
High school diploma or GED
Process improvement planning
Call center management
Senior leadership

Full Job Description

CVR: Where Purpose Meets Work-Life Balance

We believe that when people feel supported, they thrive. That’s why Center for Vein Restoration (CVR) has created a healthcare workplace rooted in purpose, belonging, and trust, where every team member is empowered to grow, contribute, and make a positive impact.

With a 98% patient satisfaction rating, our success is driven by the people who show up every day with talent, passion, and heart. We support work-life balance through consistent weekday-only schedules with no nights, weekends, or on-call shifts. If you’re looking for a place where your work truly matters, where you’ll be encouraged, respected, compensated, and celebrated, we’d love to meet you!

The Director of Patient Services is responsible for overseeing the daily call center operations of all inbound calls from new and existing patients as well as outbound calls to patients and prospects for all purposes where patient communication is needed. The Director of Patient Services leads the process of maximizing patient satisfaction and CVR revenues, as well as maximizing patient retention. The Director serves as the operational owner of all call center systems and patient-facing communication workflows, including change governance for those systems. This role serves as the strategic leader for patient access, balancing exceptional patient experience, operational efficiency, technology innovation, physician support, and revenue growth while building a scalable, high-performing Patient Services organization.

Duties and Responsibilities:

Leads a culture of continuous improvement by identifying operational inefficiencies, simplifying workflows, standardizing best practices, and implementing scalable solutions that improve patient access, employee productivity, and organizational performance
Works closely with senior management to set and meet specific performance requirements for each of the inbound and outbound call programs
Develops and executes the strategic vision and long-term roadmap for the Patient Services Center, ensuring alignment with organizational growth objectives and patient access initiatives.
Establishes annual departmental goals, operational priorities, and success metrics that support company performance and objectives
Manages daily operations to meet or exceed expected KPIs to ensure performance metrics are met. Runs weekly KPI reviews directly with senior management. If performance metrics are not being met, provides the necessary action plans and timelines for performance improvement
Oversees workforce planning, forecasting, capacity management, and scheduling to optimize staffing levels while maintaining service level expectations and operational efficiency
Maintains updated knowledge of all PSC performance requirements as well as company policies, procedures and adheres to the company mission and vision
Owns operational initiatives end-to-end including planning, execution, and post-implementation verification
Owns the strategy, governance, and continuous optimization of all patient-facing communication channels, including phone, SMS, email, AI assistants, IVA platforms, chat, and future digital engagement tools. Maintains oversight of communication workflows, routing logic, system configuration, and change governance to ensure operational excellence and an exceptional patient experience
Evaluates training needs to ensure that all team members maintain current knowledge of multiple programs to deliver excellent customer service to patients
Partners cross-functionally with Operations, Sales, Marketing, Revenue Cycle, Clinical Operations, IT, Training, and Analytics to optimize end-to-end patient journeys and remove barriers to patient access
Uses operational analytics to identify trends, root causes, and opportunities, translating data into actionable strategies that improve conversion, patient satisfaction, operational efficiency, and revenue performance
Serves as the leader for Patient Services by presenting departmental performance, strategic initiatives, operational risks, and recommendations to executive leadership
Develops, defines and instills a culture that is motivating through reward and recognition

Salary Range: $110,000–$125,000

Bonus: Up to 25%

Schedule: 4 days/week in office , 1 day remote

Qualifications:

Demonstrated success leading organizational change, operational transformation, and large-scale process improvement initiatives
Proven experience managing leaders, including managers and supervisors, while building high-performing teams
Strong financial acumen with experience managing departmental budgets, forecasting labor needs, and evaluating business cases for operational investments
Experience implementing or optimizing AI-enabled technologies, automation platforms, CRM systems, workforce management software, or contact center technologies
Demonstrated ability to analyze operational data, identify trends, and make strategic decisions that improve patient access, conversion, and overall business performance
The ability to interact with, support, and influence positively the behavior and activities of patients, physicians and team members
Familiarity with contact center software and related KPI's that drive productivity and performance
Exceptional communication and organization skills include the ability and skills to present to the executive and board level members. Also includes the ability to translate operational needs into technical requirements for IT and analytics teams.
Proficiency with at least one EMR or CMS/PMS system preferred
Analytical, detail-oriented approach to problem solving and business growth
Flexibility and adaptability as it relates to schedules, responsibilities and priorities
Experience in physician medical practices preferred

Minimum Requirements:

High school diploma or equivalent required
Bachelor's degree preferred
Four years of call center supervisory or management experience, including experience at the director or senior manager level
Minimum of three years leading managers, supervisors, or other people leaders
Experience overseeing both inbound and outbound contact center operations
Demonstrated experience managing workforce planning, forecasting, and operational performance in a high-volume environment
Healthcare, physician practice, ambulatory care, or multi-site healthcare operations experience preferred
Proven history of improving operational performance through process improvement, technology adoption, and data-driven decision making

Quick Apply

Refine Your Search

Director jobs in Adelphi, MD

Director of Call Center Operations

Director of Nursing

Biorepository Operations Director

Physical Therapist - Director Pathway

Director of Nursing (DON)

Director of Inclusive Education

Youth and Young Adult Minister/Director

New Business Development Director

Physical Therapist - Clinic Director

Director of Operations

Assisted Living Sales Director

Temporary Assistant Director of Nursing (ADON)

Activities Director

Program Director / Clinical Director

Rehab Director SNF PT PTA OT OTA

BCBA Clinical Director

Director, United States

SENIOR DIRECTOR OF CORPORATE AND FOUNDATION RELATIONS

Director of Fund Development

BCBA Clinical Director Alexandria VA

I want to receive the latest job alert for Director in Adelphi, MD

Related Searches

Explore jobs in more locations

CVR: Where Purpose Meets Work-Life Balance

Job Seeker Tools

Employer Tools

Browse

Stay Connected