Top 17788 Division Software Manager Jobs

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Wellness program
- Paid holidays
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Division Manager
NTI Connect LLC —Manassas, VA
- $150,000 - $185,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Disability insurance
- Health insurance
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Manager Systems/Software Engineering
Hewlett Packard Enterprise —Bloomington, MN
- $155,500 - $315,000 a year
- Full-time
- Software troubleshooting
- Writing skills
- English
Manager, Enterprise Software Engineering
Wolters Kluwer —New York, NY
- $128,900 - $226,050 a year
- Full-time
- 6 years
- Office
- Master's degree
- Commuter assistance
- Paid parental leave
Software Program Manager, Emulex Connectivity Division (ECD)
Broadcom —Irvine, CA
- $108,000 - $172,800 a year
- Full-time
- Computer Science
- Engineering
- Office
- Employee stock purchase plan
- Paid holidays
Oil & Gas Data Manager
GTS Geotech —Houston, TX
- Contract
- Microsoft Access
- Writing skills
- Office
Project Manager
Agfa —Remote
- Weekends as needed
- Remote
- Engineering
- Mid-level
- Travel
Sr. Product Manager, HPC and AI Software
Hewlett Packard Enterprise —Spring, TX
- $160,000 - $349,000 a year
- Full-time
- Computer science
- Computer Science
- Office
DIVISION ASSET MANAGER
Knife River Corporation —Stockton, CA
- $140,000 - $180,000 a year
- Full-time
- Supervising experience
- Travel
- Mentoring
Software Development Manager II - Project Based
Autonomous Solutions —Fort Worth, TX
- $128,250 - $149,625 a year
- Computer Science
- 3 years
- Java
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Project Manager
Tietronix —Houston, TX
- Email
- Computer science
- Computer Science
- Bachelor of Science
Software Engineering Senior Manager - Hybrid
The Cigna Group —St. Louis, MO
- $138,100 - $230,100 a year
- Online Application
- 3 years
- AWS
- C++
- Paid holidays
- Health insurance
Software Product Manager
Verge Inc. —Fremont, CA
- Bachelor of Science
- Engineering
- Mid-level
Quick Apply
Gaming Product Manager
bet365 —Denver, CO
- $100,000 - $140,000 a year
- Full-time
- Analysis skills
- Product management
- Mentoring
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IT Manager
Motherson —Sterling Heights, MI
- Full-time
- ERP systems
- English
- Mid-level
Manager, Software Engineering & Technology - Craft
Western Governors University —Nashville, TN
- Full-time
- Computer science
- Computer Science
- Research
- Health savings account
- Paid holidays
Division Manager
North Slope Borough, AK —Barrow, AK
- $7,483.54 a month
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
2d
Division IT Manager
Parker Hannifin Corporation —Richland, MI
- Full-time
- Computer Science
- Master's degree
- Analysis skills
Senior Operations Engineer
D-Riven Engineered Solutions —Canton, MI
- $101,000 - $110,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- 3 years
- Health savings account
- Health insurance
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Senior Electrical Project Manager - DATA CENTERS
Posting on Behalf of another company —Columbus, OH
- $150,000 - $185,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Relocation assistance
- Health insurance
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Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

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Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Cost management
Customer communication
Staff supervision
Performance improvement leadership
Strategic management
Microsoft Excel
Microsoft Outlook
Automation
Managing teams in a customer support role
Operational management
Customer order taking
ERP systems
Sales order data entry
Mid-level
Incident Escalation
Frontline customer support management
KPI monitoring
Managing clients in a customer support role
Team development
Team management
Team training
Customer engagement
Organizational skills
Microsoft Teams
Collaboration with manufacturing teams
Logistics order management
Operational excellence initiatives
Training & development
Task assignment
Process management

Full Job Description

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

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Refine Your Search

Division Software Manager jobs

Customer Service Manager

Division Manager

Manager Systems/Software Engineering

Manager, Enterprise Software Engineering

Software Program Manager, Emulex Connectivity Division (ECD)

Oil & Gas Data Manager

Project Manager

Sr. Product Manager, HPC and AI Software

DIVISION ASSET MANAGER

Software Development Manager II - Project Based

Project Manager

Software Engineering Senior Manager - Hybrid

Software Product Manager

Gaming Product Manager

IT Manager

Manager, Software Engineering & Technology - Craft

Division Manager

Division IT Manager

Senior Operations Engineer

Senior Electrical Project Manager - DATA CENTERS

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