Top 129567 Document Service Associate Jobs

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Paradigm, Inc. —Virginia Beach, VA
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- Background check
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- Health savings account
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DrinkPAK II, LLC —Fort Worth, TX
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Forrest Solutions LLC —Washington, DC
- $25 - $26 an hour
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Data Entry Support Specialist
Sort and Stack LLC —New York, NY
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Administrative Assistant - Legal Office Support
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OxyChem Insurance Risk Manager
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Technician
ServiceMaster Restoration Services —Saco, ME
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Team Member Indian Meadows Travel Plaza $15.00/hr
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Nolan Engineering PLLC —Clinton, NY
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Catalent —Madison, WI
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Staff Assistant to the Division of Student Life
Hamilton College —Clinton, NY
- $19 - $21 an hour
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12d

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Client Relations Admin

Paradigm, Inc. -
Virginia Beach, VA

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Job Details

Full-time
$20 - $23 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance

Qualifications

Customer communication
Administrative experience
Attention to detail
Organizational skills
Multi-line phone systems
Account management experience

Full Job Description

Are you a proactive, detail-driven professional who thrives in a fast-paced environment and enjoys building strong client relationships? Join our dynamic Client Relations team supporting impactful partnerships with institutions in the higher education sector.

We are seeking an energetic and self-motivated individual who is passionate about delivering exceptional client service. In this role, you’ll play an administrative role in the day-to-day operations of our client-facing team, working closely with colleagues across departments, to ensure seamless support and outstanding service for our college and university partners.

Duties and Accountabilities

Administrative and Transactional Support

Provide day-to-day administrative support for assigned client accounts and Client Relations operations.
Assist with lost and damaged replacement requests according to approved procedures?
Address low complexity client order inquiries and route higher complexity matters to Tier II or the Director of Client Relations as appropriate.
Support internal coordination across departments to help resolve client needs within established procedures.

CRM and Record Maintenance

Maintain and update client records in the CRM system with accuracy and timeliness.
Document client interactions, assigned tasks, follow ups, and escalation context as required.
Assist with contact cleanup, account record updates, and documentation preparation.

Client Education and Communication Support

Support Credential Connections client education efforts, including webinar follow ups and navigation of recorded training resources.
Support main telephone system coverage and route calls appropriately.
Use professional written and verbal communication aligned with Client Relations standards.

Escalation and Learning

Escalate issues outside Tier I authority with clear documentation and recommended next action where possible.
Shadow Tier II tram members on onboarding, renewal, calibration, and account management activities to build foundational knowledge.
Perform other duties as assigned to support Client Relations operations.
Other duties as assigned.

Requirements

1-3 years' experience in customer service or administrative experience.
Strong attention to detail and organizational skills.
Ability to prioritize tasks and follow established procedures.
Associate degree or bachelor's degree preferred.
Strong written and verbal communication skills.
Demonstrated interest in developing a career in account management or client relations.
Dedication to hospitality and client satisfaction.

Compensation and Benefits

Full-Time, Monday through Friday, 8:30 am to 5:00 pm with occasional weekday overtime as needed.
Competitive hourly wage.
Medical, dental, and vision insurance based upon length of service qualifications.
Retirement plan with company matching based upon length of service qualifications.
Paid sick- and annual-leave based upon length of service qualifications.
Partial paid holidays based upon length of service qualifications.

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
Employee assistance program
Health insurance
Health savings account
Vision insurance

Application Question(s):

How many professional emails do you typically send in a day?

Work Location: In person

Quick Apply

Refine Your Search

Document Service Associate jobs

Client Relations Admin

Document Scanning Clerk

Database Administrator

Data Entry Specialist

Office Associate

Document Processing Associate (On-Site)

Associate, Document Control

Office Services Associate

Data Entry Support Specialist

Life Extension Services Technician

Administrative Assistant - Legal Office Support

OxyChem Insurance Risk Manager

Technician

Accounts Payable Clerk

Team Member Indian Meadows Travel Plaza $15.00/hr

Licensed Architect

Administrative Assistant - Social Security Disability Claims

Staff RN - Experienced Bedside - NICU 7 - Full time/Nights

Associate - Biomanufacturing, Downstream/mRNA

Staff Assistant to the Division of Student Life

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