Top 1382 Duke Jobs | SimplyHired

Patient Service Representative - Outpatient Eligibility/Procedural Authorization
Duke Health —Durham, NC
- Full-time
- Remote
- Basic math
- Mid-level
- High school diploma or GED
6d
Registered Nurse (Experienced) - Peds Cardiac Stepdown
Duke Health —Durham, NC
- 12 hour shift
- Nursing
- RN License
- BLS Certification
- Relocation assistance
CT Technologist - PRN- Nights
Dukes Memorial Hospital —Peru, IN
- Part-time
- Mid-level
- 1 year
- Radiology
Quick Apply
Mammography Technologist - First Shift
Duke Health —Durham, NC
- Full-time
- Hospital
- BLS Certification
- Mid-level
X-Ray Technologist SIGN ON BONUS Railyard Santa Fe, New Mexico
Duke City Urgent Care —Santa Fe, NM
- $28 - $32 an hour
- Weekends as needed
- Computer literacy
- BLS Certification
- Urgent Care
- Health savings account
- Health insurance
Quick Apply
12d
Mammography Technologist, PRN
Duke Health —Mooresville, NC
- PRN
- Hospital
- BLS Certification
- Mid-level
Director ICU & MedSurg
Dukes Memorial Hospital —Peru, IN
- Full-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
2d
Occupational Health Nurse Practitioner/ Physician Asst.
Duke City Cares —Albuquerque, NM
- $130,000 - $160,000 a year
- Full-time
- CPR Certification
- Nursing
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
4d
CLINICAL NURSE IV LEADER - PEDS CARDIAC STEPDOWN
Duke Health —Durham, NC
- 12 hour shift
- Nursing
- RN License
- BLS Certification
- Relocation assistance
- Flexible spending account
Registered Nurse (RN) Hospice Home Care-Evenings
Duke Health —Durham, NC
- 8 hour shift
- CPR Certification
- Nursing
- RN License
- Relocation assistance
Staff Physician MD/DO, Primary Care Gallup, New Mexico SIGN-ON BONUS
Duke City Urgent Care —Gallup, NM
- $250,000 - $300,000 a year
- Part-time
- CPR Certification
- Medicine
- PALS Certification
- Health insurance
- Dental insurance
Quick Apply
12d
CT Technologist - Outpatient & Inpatient (Weekend Schedule)
Duke Health —Durham, NC
- Full-time
- BLS Certification
- Inpatient
- Mid-level
- Relocation assistance
Concrete Mixer Driver
Duke City Redi-Mix —Albuquerque, NM
- $25 - $28 an hour
- Weekends as needed
- Background check
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Professional Dog Groomer
Duke and Friends Pet Parlor —Mundelein, IL
- $40,000 - $67,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- In-person
- Paid time off
- Employee discount
Quick Apply
Maintenance Engineer Technician
JB Duke Hotel —Durham, NC
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 75 pounds
- Free parking
- Paid holidays
Quick Apply
Mammography Technologist - First Shift
Duke Health —Durham, NC
- Full-time
- Hospital
- BLS Certification
- Mid-level
Diagnostic Sonographer - PRN
Duke Health —Durham, NC
- PRN
- Hospital
- BLS Certification
- No experience needed
Diagnostic Sonographer - PRN
Duke Health —Durham, NC
- PRN
- Hospital
- BLS Certification
- No experience needed
CT Technologist (PRN)
Duke Health —Raleigh, NC
- PRN
- BLS Certification
- Inpatient
- Mid-level
Radiation Therapist
Duke Health —Durham, NC
- Full-time
- Nursing
- Anatomy knowledge
- RN License

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Patient Service Representative - Outpatient Eligibility/Procedural Authorization

Duke Health -
Durham, NC

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Basic math
High school diploma or GED
Grammar Experience

Full Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.

Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Patient Service Representattive who will embrace our mission of Advancing Health Together.

Work Hours: Monday - Friday 8:00 - 5:00

This position is remote.

Job Summary

Responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival, and inform patients of their financial liability. Arranges payment options with the patients and screens patients for government funding sources. This position has high customer service with our payors and physicians by phone and requires excellent customer service skills. This position is very similar to the Financial Care Counselor. This position completes all preliminary work. The Financial Counselor completes the work when the patient arrives.

Work Performed

Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all PAC and/or authorizations as appropriate. Facilitate referral to Financial Services for payment sources for uninsured patients. Determine if patient's condition is the result of an accident, performing complete research to determine the appropriate source of liability/payment. Schedules and pre-register patients, correcting as necessary all patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Call patients to remind them to bring balances due, co-pays, co insurance and deductible. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Promote and maintain excellence in customer service. Explain billing to patients according to PRMO credit and collection policies, when discussing insurance with patients. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make referral to Financial Services Representative for counseling. Determine necessity of third party sponsorship and process patients per policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Update the billing system to reflect the insurance status of the patient. Provides timely and effective customer service to internal customers. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts/guidelines, document in billing system per policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment for specific patients and benefits.

Knowledge, Skills and Abilities

Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.

Level Characteristics

N/A

Minimum Qualifications

Education

Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.

Experience

Two to five years experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and /or experience

Degrees, Licensures, Certifications

None required

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Apply Now

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Duke jobs

Patient Service Representative - Outpatient Eligibility/Procedural Authorization

Registered Nurse (Experienced) - Peds Cardiac Stepdown

CT Technologist - PRN- Nights

Mammography Technologist - First Shift

X-Ray Technologist SIGN ON BONUS Railyard Santa Fe, New Mexico

Mammography Technologist, PRN

Director ICU & MedSurg

Occupational Health Nurse Practitioner/ Physician Asst.

CLINICAL NURSE IV LEADER - PEDS CARDIAC STEPDOWN

Registered Nurse (RN) Hospice Home Care-Evenings

Staff Physician MD/DO, Primary Care Gallup, New Mexico SIGN-ON BONUS

CT Technologist - Outpatient & Inpatient (Weekend Schedule)

Concrete Mixer Driver

Professional Dog Groomer

Maintenance Engineer Technician

Mammography Technologist - First Shift

Diagnostic Sonographer - PRN

Diagnostic Sonographer - PRN

CT Technologist (PRN)

Radiation Therapist

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