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Solutions Consultant (Remote)

GlideFast Consulting -
Waltham, MA

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Job Details

Full-time
$130,000 - $165,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

IT service management
Presentations for conferences or internal meetings
Business consulting
ServiceNow
Scope management
Project stakeholder communication
Cross-functional communication

Full Job Description

Join The Everforth GlideFast Team

Work with the best consultants and developers in the industry.

Everforth GlideFast - Solutions Consultant (Remote)

Reference

JBRQ0001010

Job Details

Remote
Travel Requirements: <25%

As a Solutions Consultant at Everforth GlideFast, you will support both pre-sales and delivery by designing and implementing solutions on the ServiceNow platform. You’ll collaborate with clients and internal teams to understand business needs, lead discovery sessions, and develop Proof of Concept (POC) and Proof of Value (POV) solutions that address complex challenges. This role requires broad technical knowledge and a strong understanding of processes across Everforth GlideFast’s services, enabling you to provide practical, high-impact solutions while contributing to the growth and success of both clients and the Everforth GlideFast team.

What is the role?

Provide clients with ServiceNow vendor and industry best practice guidance to ensure successful implementations
Support sales discovery sessions and pre-sales activities, addressing both technical and functional inquiries
Lead initial scoping sessions to define potential engagements and estimate project level of effort (LOE)
Communicate and present solutions effectively to diverse audiences, including technical experts and C-Level stakeholders
Deliver detailed project scope information to delivery teams to guide implementation
Assist in preparing, reviewing, and updating Rough Orders of Magnitude (ROMs) and Statements of Work (SOWs)
Draft, review, and maintain business agreements and contracts as needed
Maintain professionalism and an uninterrupted work environment during all meetings and interactions
Demonstrate strong corporate citizenship by completing required administrative tasks and internal documentation accurately, on time, and within the outlined processes

What experience do you need for success?

1+ years of experience in pre-sales, solutions consulting, or similar client facing technical role
Proven proficiency with ServiceNow ITSM, plus expertise in at least one additional application suite (ITOM, ITAM, SPM, EA,, SecOps, GRC/IRM, CSM, or HRSD)
Experience working with ServiceNow ITSM, with exposure to at least one additional major application suite (e.g., ITOM, SPM, SecOps, GRC/IRM, CSM, HRSD)
Experience leading discovery sessions, scoping engagements, and preparing project estimates (ROMs/LOEs)
Demonstrated experience presenting complex solutions to both technical audiences and business leaders

What will you bring with you?

ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist-ITSM certifications are required
Sales Accreditations: Platform, ITSM, and at least 2 other specialist areas, preferred
Presales Accreditations: Platform, ITSM, and at least 2 other specialist areas, preferred
ITIL Foundations v4
Maintain an active government security clearance if applicable

The starting pay range for this role is $130,000.00 - $165,000.00. Full time employees will be eligible for medical, dental, vision, and life insurance in addition to discretionary bonuses. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

Everforth GlideFast is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].

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Everforth GlideFast - Solutions Consultant (Remote)

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