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Area Manager - Multi-Unit Dog Daycare and Boarding Facilities | Atlanta-Based | Southeast Region

PET RETAIL -
Atlanta, GA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Management
Sales
Customer service
Team leadership
Coaching
Leadership development
Team development
Profit & loss
Analysis skills
Project management
Leading team collaboration initiatives
Budgeting
Business operations
Sales leadership
Account management experience

Full Job Description

AREA MANAGER

Location: Atlanta, GA (multi-state oversight)
Travel: ~25%
Job Type: Full-time
Compensation: Competitive salary + performance-based bonus (commensurate with experience)

About Us: We are a multi-unit dog daycare and boarding franchise operating across the Southeast. We believe in developing strong leaders through coaching, clear expectations, and accountability. Our culture values people, consistency, and results — and we expect leaders to own outcomes, not just support them.

Position Summary: The Area Manager is accountable for performance across 6–9 locations in Georgia and surrounding markets. This role is responsible for coaching and developing General Managers while owning results related to revenue growth, labor efficiency, sales execution, profitability, and customer experience.

This leader is expected to make clear decisions, set timelines for improvement, and intervene decisively when performance stalls. Coaching is a core part of this role — but it is always grounded in ownership and accountability.

Key Responsibilities:

Strategic Execution:
Own execution of the regional business plan across assigned locations
Set clear performance expectations with General Managers and coach toward defined outcomes
Drive sales growth, profitability, and operational consistency
Intervene quickly when results fall short
Operational Management:
Oversee daily operations to ensure high standards of service, safety, and consistency
Review performance metrics weekly and take action based on results — coaching, adjusting priorities, or changing leadership when necessary
Ensure operational standards and checklists are followed consistently
Conduct regular financial reviews with General Managers, setting targets and addressing gaps
Team Leadership and Development:
Coach and develop General Managers through clear expectations, direct feedback, and consistent follow-through
Build a high-accountability culture where performance standards are known and progress is measured
Manage staffing decisions, including performance correction and leadership changes when needed
Support training and development initiatives that strengthen leadership and execution
Customer Experience:
Own customer experience outcomes across locations
Ensure issues are addressed quickly and standards are consistently met
Drive improvement in customer satisfaction metrics and online reputation

Minimum Qualifications:

Proven experience managing 5+ locations in a multi-unit environment
At least 3 years in a District / Area / Regional Manager or equivalent role
Demonstrated ability to improve performance across people, sales, and operations
Experience coaching leaders while making difficult decisions
Comfortable acting with incomplete information and owning outcomes
Strong, clear communication style with a bias for action

Preferred Experience:

Hospitality, retail, fitness, food service, pet care, or other labor-intensive service businesses
P&L or KPI ownership
Turnaround or growth environments
Leading teams through change

This Role Is NOT a Fit If You:

Prefer consensus-based leadership over clear decision-making
Avoid conflict or hard conversations
Lead primarily through analysis rather than ownership
Are most comfortable in advisory or corporate-only roles

Benefits:

Health insurance
Dental insurance
Paid time off
Performance-based bonus opportunity

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

What is your salary requirement?

Experience:

multi-unit management: 3 years (Required)

Ability to Commute:

Atlanta, GA (Required)

Willingness to travel:

25% (Required)

Work Location: On the road

Quick Apply

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