Top 4909 Escalation Analyst Jobs

Pega Business Systems Analyst
System One —Pittsburgh, PA
- $170 an hour
- Remote
- Senior level
- Communication skills
Quick Apply
Fraud Analyst
Till Financial —Remote
- $70,000 - $105,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Safeguards Enforcement Analyst, Radiological & Nuclear Harms
Anthropic —Remote
- $245,000 - $285,000 a year
- On call
- Hybrid work
- Writing skills
- Research
- Office
- Parental leave
- Flexible schedule
11d
Financial Crime Analyst
Flex —Remote
- $60,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
Quick Apply
Safeguards Enforcement Analyst, Bio Harms
Anthropic —Remote
- $245,000 - $285,000 a year
- On call
- Hybrid work
- Writing skills
- Office
- SQL
- Parental leave
- Flexible schedule
11d
Safeguards Enforcement Analyst, Child Safety
Anthropic —Remote
- $245,000 - $285,000 a year
- Hybrid work
- Mid-level
- Office
- SQL
- Parental leave
- Flexible schedule
11d
Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Payments Risk Analyst
Certegy Payment Solutions, LLC —Westlake, TX
- Oracle
- Mid-level
- Office
Quick Apply
Billing Analyst - RCM
Keplr Vision —Remote
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
14d
Clinical Trials Billing and Collections Analyst - Remote
City of Hope —Remote
- $33.80 - $52.29 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
12d
Business Operations Analyst II
Indeed —Remote
- $80,000 - $148,000 a year
- Full-time
- Mid-level
- 3 years
- Military encouraged
- Paid parental leave
- Paid holidays
Quick Apply
Senior Technical Support Analyst
Journal Technologies —Remote
- $72,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- JavaScript
- Paid holidays
- Health insurance
Quick Apply
Safeguards Enforcement Analyst, Cyber Harm
Anthropic —Remote
- $285,000 - $330,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- SQL
- Parental leave
- Flexible schedule
11d
Safeguards Enforcement Analyst, Chem & Explosives Harms
Anthropic —Remote
- $245,000 - $285,000 a year
- On call
- Hybrid work
- Writing skills
- Research
- Office
- Parental leave
- Flexible schedule
11d
SFTP Analyst
MedReview —Remote
- $145,000 - $155,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Associate Certification Program Systems Analyst
Guidewire Software —Remote
- $72,000 - $134,000 a year
- Email
- Remote
- Google Workspace
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
Safeguards Enforcement Analyst, Integrity & Authenticity
Anthropic —Remote
- $285,000 - $330,000 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Office
- Parental leave
- Flexible schedule
11d
Program Analyst III
Goldbelt, Inc. —Remote
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Senior Fraud, Risk, & Payments Analyst
High 5 Games —Colorado
- Full-time
- Remote
- 5 years
- Finance
- SQL
Quick Apply
12d
Jr. Soc Analyst
DISRUPTIVE SOLUTIONS LLC —Vienna, VA
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Quick Apply

I want to receive the latest job alert for Escalation Analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Pega Business Systems Analyst

System One -
Pittsburgh, PA

Quick Apply

Job Details

Temp-to-hire
$170 an hour

Qualifications

Pegasystems

Full Job Description

Position Title: Pega Business Systems Analyst, Constellation
Position Location: Remote

Position Duration: Permanent Full Time

Your future duties and responsibilities
UX ? Constellation Translation (Primary Responsibility)

o Convert business-defined UX concepts into:
o Case types, stages, and steps
o Views and view configurations
o Data objects and relationships
o Ensure designs align with Constellation patterns and constraints
o Challenge and refine UX designs that are not feasible in Constellation
Case Design & Modeling

o Lead creation and refinement of:
o Case life cycles
o Personas and user journeys
o Data models (case + data objects)
o Simplify and standardize workflows to fit Constellation best practices
o Identify opportunities for reuse across case types
App Studio Configuration Leadership
o Drive design and configuration using App Studio (not Dev Studio-first mindset)

o Define:
o Views (forms, fields, layouts)
o Assignments and processes
o Partner with SSAs to ensure clean handoff for any advanced logic
Design Governance & Guardrails

o Enforce Constellation-aligned design decisions:
o Avoid unnecessary customization
o Prevent “Cosmos-style” UI thinking

o Ensure solutions adhere to:
o Pega guardrails
o Reusability and maintainability standards
o Act as the first line of defense before escalation to LSA
Business Collaboration & Playback

o Facilitate:
o Design workshops
o Playback/demo sessions
o Translate business feedback into actionable configuration changes

o Educate stakeholders on:
o What Constellation can and cannot do
o Trade-offs in design decisions
Collaboration with LSA & Engineering

o Partner with LSA on:
o Design decisions impacting architecture
o Data model alignment

o Work with SSAs/SAs to:
o Clarify requirements
o Ensure accurate implementation

o Identify when requirements require:
o Custom components
o Integration changes
Backlog Shaping & Story Definition

o Create and refine user stories with:
o Clear acceptance criteria
o Constellation-aware design context

o Ensure stories are:
o Build-ready
o Free of ambiguity
o Prioritize work with product owners

Required qualifications to be successful in this role
. 6–10 years total Pega, with at least 1–2 real Constellation implementations, and strong BSA + App Studio experience.

Desired qualifications/non-essential skills required
. Strong personal initiative, drive, motivated to learn.
. Strong written and communication skills
. Banking experience

Please apply to the job posting if you have the relevant skills and experience and our team will get in touch with you.

Ref: #404-IT Pittsburgh

Quick Apply

Refine Your Search

Escalation Analyst jobs

Pega Business Systems Analyst

Fraud Analyst

Safeguards Enforcement Analyst, Radiological & Nuclear Harms

Financial Crime Analyst

Safeguards Enforcement Analyst, Bio Harms

Safeguards Enforcement Analyst, Child Safety

Copy of Associate Cybersecurity Analyst

Payments Risk Analyst

Billing Analyst - RCM

Clinical Trials Billing and Collections Analyst - Remote

Business Operations Analyst II

Senior Technical Support Analyst

Safeguards Enforcement Analyst, Cyber Harm

Safeguards Enforcement Analyst, Chem & Explosives Harms

SFTP Analyst

Associate Certification Program Systems Analyst

Safeguards Enforcement Analyst, Integrity & Authenticity

Program Analyst III

Senior Fraud, Risk, & Payments Analyst

Jr. Soc Analyst

I want to receive the latest job alert for Escalation Analyst

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected