Top 26 Esoc Operations Jobs

Emergency Dispatcher (Overnight OR Swing Shift)
Inter-Con Security Systems —Irwindale, CA
- $25 an hour
- Weekends as needed
- Military
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
11d
Command Center Operator (Overnight OR Swing Shift)
Inter-Con Security Systems —Irwindale, CA
- $25 an hour
- Weekends as needed
- Background check
- Military
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Security Watch Officer
PFC SAFEGUARDS LLC —Las Vegas, NV
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- Office
- Microsoft Office
Quick Apply
MAINTENANCE OPERATIONS CENTER (MOC) ANALYST
Integrity Communications Solutions —Colorado Springs, CO
- $62,000 - $65,000 a year
- 5 years
- Military
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
13d
Software/Web Developer
Evans & Chambers Technology —Dayton, OH
- Computer science
- Oracle
- Computer Science
Quick Apply
Senior Security Architect
DirectViz Solutions, LLC —Washington, DC
- $155,000 - $175,000 a year
- Full-time
- Remote
- 6 years
- Computer Science
- English
- Health insurance
- Paid time off
Quick Apply
SOC Operations/Watch Floor Cybersecurity Analyst - Jr
TMC TECHNOLOGIES —Huntsville, AL
- Full-time
- Office
- Bachelor's degree
- 1 year
Senior Operations Supervisor - Power Generation
CAMS Parkway-GB II, LLC —Ridgefield, NJ
- $120,000 - $140,000 a year
- Full-time
- Clean driving record
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Senior Security Engineer
DirectViz Solutions, LLC —Washington, DC
- $150,000 - $170,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- PMP
- Health insurance
- Paid time off
Quick Apply
EC & EEO
Evans & Chambers Technology —Dayton, OH
- Computer science
- Oracle
- Computer Science
Quick Apply
Market Director of Sales -Nashville, TN - ARK Hospitality
ARK Hospitality —Remote
- $105,000 - $115,000 a year
- Microsoft Office
- Hotel
- Travel
Quick Apply
Web Developer
Crimson Phoenix —Dayton, OH
- Full-time
- Computer science
- Oracle
- Computer Science
Quick Apply
Lead Incident Responder
DirectViz Solutions, LLC —Washington, DC
- $117,000 - $160,000 a year
- Full-time
- 6 years
- Computer Science
- English
- Health insurance
- Paid time off
Quick Apply
Program Manager
DirectViz Solutions, LLC —Washington, DC
- From $200,000 a year
- Full-time
- Computer Science
- English
- Office
- Health insurance
- Paid time off
Quick Apply
SOC Operations/Watch Floor Cybersecurity Analyst - Mid
TMC TECHNOLOGIES —Huntsville, AL
- Full-time
- 5 years
- Mid-level
- Office
Security Operations Coordinator II
Health Care Service Corporation —Chicago, IL
- $20.04 - $44.61 an hour
- Weekends as needed
- Research
- Mid-level
- 3 years
- Paid time off
11d
Enterprise Security Operations Center (ESOC) Shift Supervisor
Allied Universal —Atlanta, GA
- $23.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- AD&D insurance
- Paid holidays
Quick Apply
7d
Cloud Architect – Services (REMOTE)
Koniag Government Services —Remote
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
8d
ISSO - Information Systems Security Officer
AnaVation —Huntsville, AL
- Full-time
- Azure
- 3 years
- AWS
Quick Apply
Lobby Ambassador
Allied Universal —Atlanta, GA
- $20.50 an hour
- Full-time
- Military
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Paid holidays
7d

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Emergency Dispatcher (Overnight OR Swing Shift)

Inter-Con Security Systems -
Irwindale, CA

Quick Apply

Job Details

Full-time
$25 an hour
11 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Military
Attention to detail
Security system monitoring (security system operation)
Typing
Time management

Full Job Description

Company Overview

Inter-Con Security Systems, Inc. is a leading US-owned security company founded in 1973, providing integrated security solutions across four continents. With a focus on customized, high-requirement security services, the company employs over 35,000 personnel worldwide and is committed to building a safer future through professional excellence and dedicated service.

Summary

As an Edison Security Operations Center (ESOC) Analyst, you will play a critical role in supporting Edison and Inter-Con. ESOC is a 24-hour operations center tasked with monitoring security systems throughout the SCE territory (a 50,000 square mile service area across Central, Coastal, and Southern California). ESOC manages a high volume of inbound and outbound communications while monitoring over 4,000 cameras.

In this role, you will serve as both a security operations professional and a client service specialist, partnering with key business units throughout SCE. You will be responsible for assessing threats, monitoring alarms and access control systems, and responding to security and emergency-related incidents. Analysts are expected to operate effectively in a fast-paced environment, prioritize multiple tasks simultaneously, and communicate clearly, professionally, and courteously via phone, email, radio, and other communication platforms.

You will also be responsible for accurate report writing, incident documentation, intelligence gathering, and escalation of critical issues. This role requires frequent interaction with employees, security personnel, vendors, emergency responders, and members of the public. Providing timely, reliable, and customer-focused service is a core expectation of the position.

This position is ideal for individuals interested in security operations, emergency response, and client service, who demonstrate strong critical-thinking skills, situational awareness, and professional communication.

Primary Responsibilities

Serve as a primary point of contact for high-volume inbound and outbound calls, providing professional, courteous, and solution-oriented customer service.
Receive, triage, and respond to inbound calls from employees, security personnel, vendors, and the public regarding security concerns, access issues, alarms, and general inquiries.
Initiate outbound calls to notify site personnel, management, security officers, and emergency responders regarding incidents, alarms, or required follow-up actions.
Perform site access control functions to prevent the loss of equipment, materials, and company assets.
Conduct Alarm Station duties, ensuring effective response to both emergency and non-emergency situations.
Monitor, acknowledge, and respond to alarm events, ensuring proper escalation and timely resolution.
Make timely notifications to off-site emergency responders and site management in the event of fire, medical emergencies, or other incidents not covered by established site Emergency Plans.
Interface with local law enforcement and emergency responders as necessary to support loss prevention and incident resolution.
Protect employees, customers, and visitors from workplace violence, identity theft, and other criminal or disruptive activities.
Monitor security applications, triage alerts, and escalate incidents in accordance with established procedures.
Investigate and coordinate resolution of security incidents to contain and mitigate threats as safely and efficiently as possible.
Accurately document all calls, alarms, incidents, and actions taken in reports, logs, and security systems.
Prepare clear, concise, and professional written reports related to alarms, incidents, investigations, and operational activities.
Utilize multiple security systems, software applications, and communication tools simultaneously while maintaining attention to detail.
Provide consistent, professional service while maintaining confidentiality and compliance with ESOC and SCE policies.
Support supervisors and management by providing timely and accurate information during routine operations and critical incidents.

Qualifications

Preferred candidate has an honorable military discharge, an AA degree, or 2–3 years of experience in a command center, security dispatch, call center, or similar environment.
Experience working in a command-and-control, alarm monitoring, dispatch, or customer service call center environment preferred.
Understanding of security operations; FEMA ICS / Watch Officer training a plus.
Demonstrated interest in security, emergency management, or law enforcement work preferred.
Strong customer service orientation with the ability to professionally handle difficult or high-stress calls.
Excellent written and verbal communication skills.
Strong interpersonal, organizational, and time-management skills.
Ability to multitask, prioritize, and remain calm in a fast-paced, sometimes stressful environment.
Proficient with MS Office Suite and related applications (Excel, Access, SharePoint, etc.).
Dependable team player with maturity, professionalism, and a positive attitude toward problem-solving.
Ability to independently develop clear, accurate, and detailed reports.
Basic computer literacy with a minimum typing speed of 40 WPM.
Must be flexible with scheduling, including weekends, nights, and holidays as required.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

Pay: $25.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Application Question(s):

Are you able to take a typing test?

Shift availability:

Overnight Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Esoc Operations jobs

Emergency Dispatcher (Overnight OR Swing Shift)

Command Center Operator (Overnight OR Swing Shift)

Security Watch Officer

MAINTENANCE OPERATIONS CENTER (MOC) ANALYST

Software/Web Developer

Senior Security Architect

SOC Operations/Watch Floor Cybersecurity Analyst - Jr

Senior Operations Supervisor - Power Generation

Senior Security Engineer

EC & EEO

Market Director of Sales -Nashville, TN - ARK Hospitality

Web Developer

Lead Incident Responder

Program Manager

SOC Operations/Watch Floor Cybersecurity Analyst - Mid

Security Operations Coordinator II

Enterprise Security Operations Center (ESOC) Shift Supervisor

Cloud Architect – Services (REMOTE)

ISSO - Information Systems Security Officer

Lobby Ambassador

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