Top 269 Event Manager Jobs in Chicago, IL

Events Manager
Marriott International, Inc —Chicago, IL
- $71,000 - $91,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
3d
Corporate Brand Marketing and Event Management Consultant
CME Group —Chicago, IL
- $35 - $40 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
North America Event Manager
Aon Corporation —Chicago, IL
- $95,000 - $115,000 a year
- Part-time
- Remote
- 6 years
- Team management
- Travel
- Commuter assistance
- Health savings account
3d
Senior Specialist - Event Planning
United Airlines —Chicago, IL
- $81,795 - $106,602 a year
- Weekends as needed
- Hybrid work
- Inventory management
- Research
- Mid-level
- Paid holidays
- Disability insurance
2h
Hospitality and Event Coordinator
Polsinelli PC —Chicago, IL
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
4d
Meeting & Events Coordinator - Chicago, IL
CBRE —Chicago, IL
- $58,000 - $63,022 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Director of Events Operations | Full-Time | Navy Pier Events Facility
Oak View Group —Chicago, IL
- $114,000 - $134,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Conflict management
- Dental insurance
- 401(k)
Manager, Events
Griffin Museum of Science and Industry —Chicago, IL
- $70,000 - $80,000 a year
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Free parking
- Health insurance
Quick Apply
Brand Manager, East Coast - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $110,000 - $120,000 a year
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
General Manager | Full-Time | Navy Pier Events Facility
Oak View Group —Chicago, IL
- $185,000 - $210,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Senior Events Manager
Morningstar —Chicago, IL
- $74,325.00 - $109,008.33 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Contracts
- Wellness program
- Paid parental leave
5d
Manager, Event Operations
Institute of Food Technologists —Chicago, IL
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Sr. Events Planner II (Hybrid)
American Medical Association —Chicago, IL
- $61,800 - $82,025 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Office
Event Coordinator
Marriott International, Inc —Chicago, IL
- $28.12 - $28.87 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
Meeting Manager, Operations
National Association of REALTORS® —Chicago, IL
- $95,000 - $115,000 a year
- Hybrid work
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Manager - Client Events, US
Latham & Watkins LLP —Chicago, IL
- $140,000 - $155,000 a year
- Full-time
- Hospitality
- 6 years
- Office
- Paid holidays
- Disability insurance
Manager, 3P Event Marketing
Ramp —Chicago, IL
- $162,000 - $223,000 a year
- Full-time
- Remote
- Team management
- Fair chance
- Senior level
- Travel reimbursement
- AD&D insurance
Executive Assistant & Events Manager
Strongpoint Partners —Chicago, IL
- $95,000 - $110,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- Office
- 3 years
- Disability insurance
- Health insurance
Events Manager
Follett Software, LLC —Chicago, IL
- Remote
- 5 years
- Bachelor's degree
- Product management
- Paid parental leave
- Health savings account
Quick Apply
Events Specialist
Marriott International, Inc —Chicago, IL
- $26.96 an hour
- Weekends as needed
- High school diploma or GED
- 1 year
- Entry level

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Event Manager jobs near Chicago, IL

Events Manager

Marriott International, Inc -
Chicago, IL

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Job Details

Full-time
$71,000 - $91,000 a year
3 days ago

Qualifications

Customer follow-ups
Sales revenue Forecasting
Operations management
Hotel event planning
Greeting customers
Customer satisfaction tracking
Associate's degree in Business Administration
Performance feedback (performance evaluation method)
Mid-level
High school diploma or GED
Hotel room assignment management
Continuous improvement
Team management
Hospitality Management
Human resources
Meeting facilitation
Progress management
Business Administration
Billing issue inquiries
1 year
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Business
Suggestive selling
Event customer service
Event sales

Full Job Description

Additional Information
Job Number26086477
Job CategoryEvent Management
Location1 W Wacker Dr, Chicago, Illinois, United States, 60601
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $71,000- $91,000 annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

Event Manager jobs in Chicago, IL

Events Manager

Corporate Brand Marketing and Event Management Consultant

North America Event Manager

Senior Specialist - Event Planning

Hospitality and Event Coordinator

Meeting & Events Coordinator - Chicago, IL

Director of Events Operations | Full-Time | Navy Pier Events Facility

Manager, Events

Brand Manager, East Coast - The Hoxton, Chicago

General Manager | Full-Time | Navy Pier Events Facility

Senior Events Manager

Manager, Event Operations

Sr. Events Planner II (Hybrid)

Event Coordinator

Meeting Manager, Operations

Manager - Client Events, US

Manager, 3P Event Marketing

Executive Assistant & Events Manager

Events Manager

Events Specialist

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