Top 8032 Event Managers Jobs

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- Microsoft Outlook
- Health insurance
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Events and Promotions Associate

Viejas Casino & Resort -
Alpine, CA

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Job Details

Full-time
From $18.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
Teamwork
Microsoft Excel
Microsoft Outlook
Guest relations
In-person customer service
Attention to detail

Full Job Description

Viejas Casino & Resort, San Diego’s Premier Four Diamond Gaming and Resort destination, is looking for Events and Promotions Associates to join our team!

GENERAL SUMMARY

The Events and Promotions Associate is responsible for assisting with the execution and operations of events and promotions at the casino such as assisting in all aspects of staging the promotion, participating in events or giveaways; and educating team members on upcoming promotions and events.

CORE SCOPE OF POSITION

Assists in executing promotions, events, and giveaways on the casino floor.
Assists with stage set-up and break-down, hangs banners, and other staging elements.
Assists with putting up signage on the floor for events and promotions.
Assists in communicating information to team members on upcoming promotions and events.
Performs support at various events such as bagging merchandises, helping guests at check-in and with wristbands, ushering guests to event sites, and etc…
As requested, may assist in performing the daily Casino Marketing Department operational functions, such as guest hospitality, preparing daily paper work, filing documents, and performing various other departmental duties.
Tracks and reports guest feedback to management.
Develops relationships and interacts with guests to ensure favorable experience and genuine guest service.
Provides timely responses and resolutions to guest inquiries and disputes and issues while striving for guest satisfaction.
Maintains a professional image with all casino team members, including communicating in a professional, respectful, polite, and hospitable manner.
Maintains knowledge and communicates important information about the casino including: promotions, events, V Club benefits, all gaming area locations, restaurants, and VOC information.
Maintains consistent attendance and punctuality. Communicates all unscheduled absences by following proper call-in procedures.
Protects company assets and reports any fraudulent activity to Surveillance Department and Management.
Complies with and follows company and departmental policies and standard operating procedures, and any applicable governmental laws and regulations.
Ensures that a clean, safe, hazard-free work environment is maintained.
Performs all other duties as assigned.

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

INTERACTION

Interacts with internal and external guests with a positive attitude and professionalism at all times.

SUPERVISION

Does not provide supervision to others.

Required Skills:

KNOWLEDGE AND SKILLS

Demonstrated strong guest service skills including enthusiastic, energetic, professional, friendly and courteous behavior at all times.
Excellent verbal, written, and interpersonal communication skills.
Organized, self-motivated, goal-oriented, and values teamwork.
Working knowledge of Outlook, Word, and Excel software programs.
Ability to multitask and work in a fast-paced environment.
Ability to adjust to and manage change effectively.
Ability to work in a high pressure oriented environment.
Must be dependable, timely and have high attention to detail.

Must be flexible to work different shifts, evenings, and holidays.

Hiring Preference: The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. It is the policy of the Viejas Band to give preference in hiring to qualified applicants in the following order: 1) Viejas Tribal Members and 2) other Native Americans.

#INDLP

Pay: From $18.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Are you able to work weekends and holidays?
Are you at least 21 years or older?
Are you able to successfully complete a background check?
Are you able to complete a drug screening?
Are you able to work shifts between the hours of 6am-12am?

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Quick Apply

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