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Guest Experience Host (Seasonal Part-Time) | Field & Stream Lodge Co. | Bozeman, MT

PM Hospitality Strategies, Inc. -
Bozeman, MT

Quick Apply

Job Details

Part-time
$20 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

Field & Stream Lodge Co. in Bozeman is seeking an enthusiastic, locally knowledgeable Adventure Concierge to support our guest experience team. This position is designed for hospitality students who are passionate about outdoor lifestyles, service excellence, and destination storytelling.

Hourly Rate: $20.00 hourly, Seasonal (End of September)

Field & Stream Lodge Co.

Field & Stream Bozeman is your new gateway to Big Sky Country. Situated just one mile from downtown, our lodge is designed to be a gathering place for friends, families, experts, and amateurs. We’re the perfect home base for your next adventure—fishing, hunting, skiing Bridger Bowl, or hiking the “M” trail.

Who We Are

Passionate – about hospitality and fostering an environment where associates will thrive.
Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
A company that has a culture of promoting from within.
Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What’s In It for You

Generous PTO and 9 paid holidays.
Discounted hotel stays in our PM/Modus portfolio.
Opportunities to volunteer and give back to our local communities.
Paid Parental Leave.
Tuition reimbursement opportunities – when you grow, we grow!
Competitive compensation package and incentive plan.
Generous health, dental and vision insurance, plus 401K.
Comprehensive onboarding and training plan to set you up for success.
Coaching, feedback, and mentorship to develop yourself and your team.
Personalized development plan to fit your individual role and career goals.
Leadership courses to improve your personal and interpersonal effectiveness.

What You'll Do

Guest Experience & Concierge Services

Welcome guests and serve as a knowledgeable point of contact for questions about Bozeman and the surrounding region
Provide personalized recommendations for dining, shopping, local events, and seasonal activities
Assist with general concierge requests to enhance each guest’s stay

Adventure & Experience Curation

Develop and suggest customized adventure itineraries within a 90‑mile radius of Bozeman (e.g., hiking, fishing, wildlife viewing, skiing, rafting, hot springs)
Recommend trusted third‑party outfitters, guides, and tour operators aligned with Field & Stream standards
Stay current on weather conditions, seasonal accessibility, and regional attractions

Property Activations

Support the planning and execution of experience‑driven activations that reflect the spirit of the outdoors, Montana culture, and seasonal rhythms
Collaborate cross‑functionally to ensure activations are on‑brand, operationally sound, and guest‑focused
Assist with setup, guest communication, and light hosting during activations
Help gather guest feedback and observe engagement to inform future programming

Example Activations May Include:

- Fireside Evenings – s’mores, hot cocktails, or storytelling around the fire pit
- Outdoor/Poolside Movie nights
- Trailhead Talks – short morning briefings on nearby trails, weather conditions, and seasonal adventures
- Local Maker Pop‑Ups – Montana artisans, fly‑tiers, or outdoor brands showcasing their craft
- Adventure Kickoff Hours – pre‑departure coffee, grab‑and‑go trail snacks, or evening wind‑down socials
- Seasonal Celebrations – fly‑fishing opener, fall harvest moments, winter après‑ski gatherings

Local Knowledge & Partnerships

Maintain familiarity with local vendors, guides, restaurants, breweries, and cultural attractions
Support the upkeep of internal recommendation guides and guest-facing materials
Share guest feedback and insights with leadership to continually improve offerings

Brand Representation

Represent the Field & Stream Lodge Co. brand through professional communication, warm service, and authentic storytelling
Ensure all recommendations align with the lodge’s outdoor-inspired, experience-driven positioning

What You'll Bring to the Table

Current enrollment in Montana State University’s Hospitality, Tourism, Recreation, or related program preferred
Strong interest in outdoor recreation, travel, and guest experience
Familiarity with Bozeman and Southwest Montana, or eagerness to learn quickly
Excellent communication and interpersonal skills
Organized, proactive, and guest-focused
Ability to work flexible hours, including weekends and holidays as needed

What You’ll Gain

Hands-on experience in lifestyle hospitality
Exposure to concierge services, guest experience design, and destination marketing
Opportunity to build local knowledge and professional relationships in the Bozeman market
Mentorship from hospitality and operations leaders
A strong foundation for a career in hotels, resorts, adventure travel, or experiential hospitality

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $20.00 per hour

Quick Apply

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