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Customer Service Representative

Nor-Am Logistics South
Dodge City, KS

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Job Details

From $18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Decision making

Full Job Description

11:00am - 7:30pm

Starting Pay: $18.00/HR

Job description is as follows but is not limited to the following duties may change at the discretion of your direct
supervisor or management:

Nor-Am Expectations:

Deliver first class customer service to both internal and external customers. Respond to customer needs in a

timely and accurate manner. Build positive relationships with customers and co-workers and be supportive of a
team atmosphere.

Holds safety in high regard, follows all safety rules for equipment and general warehouse operations. Takes

responsibility for own safety by acting in a safe manner at all times. Takes responsibility for the safety of their
team by calling out unsafe behavior on the spot.

Actively participates in the LEAN Management program, striving to continuously improve, increase efficiency and

eliminate waste.

Uses the company’s core values of Integrity, Adaptability and Continuous Improvement to guide day to day

decision making.

Job Duties:

Complete necessary paperwork, including inbound and outbound orders, Bill of Ladings, receipts, export

documentation, and other customer or government required documentation.

Maintain a positive relationship with customers, co-workers and USDA or other government officials and be able

to respond to their needs in an accurate and timely fashion.

Must be able to accurately identify inventory discrepancies and notify the appropriate manager immediately.
Must utilize the Warehouse Management System to track inventory, place and receive orders, run reports and

confirm shipments. Understand inventory control by FIFO/LIFO

Will complete basic office duties such as filing, faxing, answering phones and any other office tasks as assigned

by supervisor.

Perform any special projects or other assignments as needed by manager/supervisor.
Must be able to work in a fast paced environment.

Why work for Nor-Am?

Competitive Pay.
Paid Time Off begins accruing on your first day.
Our Holiday List includes your birthday. No one should have to work on their birthday!
Pay On Demand
Medical, Dental, Vision, Life, Short and Long Term Disability Insurance
Free Financial Wellness Program
401k with company match
Legal and Identity Protection Coverage
Tuition Reimbursement
Kids in School? We supply backpacks and school supplies for our employees' school aged kids every year....backpack day is our favorite day of the year!

Experience

Preferred

2 - 5 years: Customer Service

Behaviors

Preferred

Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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