Top 915 Field Support Engineer Jobs in Milwaukee, WI

Solar Inside Field Service Engineer
Ingeteam —Milwaukee, WI
- 8 hour shift
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Dept. Lead - Senior Landscape Architect - Milwaukee, WI
JSD Professional Services, Inc —Waukesha, WI
- $100,000 - $999,999 a year
- Full-time
- Office
- Business development experience
- Project management
- Health savings account
- Health insurance
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8d
Advanced Manufacturing Engineer - Jenbacher Engines
INNIO —Waukesha, WI
- Monday to Friday
- Oracle
- Mid-level
- 3 years
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Senior Quality Engineer
Global Power Components —Milwaukee, WI
- $18 - $100 an hour
- Full-time
- Spanish
- 5 years
- Engineering
- Health insurance
- Dental insurance
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Manufacturing Engineer - Assembly - Jenbacher Engines
INNIO —Waukesha, WI
- Monday to Friday
- Schematics
- Mid-level
- Travel
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Senior Electrical Engineer - Power Distribution and Generation
Prolec-GE Waukesha, Inc —Waukesha, WI
- From $100,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Relocation assistance
- Health insurance
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Engineer II- Special Projects
Midwest Fiber Networks, LLC —Glendale, WI
- $72,000 - $80,000 a year
- Full-time
- Background check
- Engineering
- Research
- Health savings account
- Health insurance
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Engineering Manager
Global Power Components —Milwaukee, WI
- 7 years
- ERP systems
- Driving
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Service Support Engineer
Messer Cutting Systems, Inc. —Menomonee Falls, WI
- Full-time
- Computer literacy
- Mid-level
- Windows
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Industrial Engineer
Global Power Components —Milwaukee, WI
- $65,000 - $68,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- In-person
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Professional Land Surveyor
Kapur and Associates —Milwaukee, WI
- Full-time
- Mentoring
- US work authorization
- In-person
- Health savings account
- Health insurance
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Solar Field Service Engineer
Ingeteam —Milwaukee, WI
- 8 hour shift
- Hybrid work
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Mechanical Design Engineer
Global Power Components —Milwaukee, WI
- $20 - $100,000 an hour
- Full-time
- ERP systems
- Mid-level
- Microsoft Office
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Supplier Quality Engineer
Global Power Components —Milwaukee, WI
- Full-time
- Microsoft Outlook
- 5 years
- Engineering
Quick Apply
Engineering Manager
Global Power Components —Milwaukee, WI
- $10 - $100 an hour
- Full-time
- 7 years
- ERP systems
- Driving
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Engineer
Cramer Coil & Transformer Co., Inc. —Saukville, WI
- $70,000 - $95,000 a year
- Email
- Background check
- AutoCAD
- CAD
- Health savings account
- Paid holidays
Quick Apply
Senior Industrial Engineer
Global Power Components —Milwaukee, WI
- CAD
- 5 years
- Analysis skills
Quick Apply
HVAC / Plumbing Project Manager
PremiStar - North —Milwaukee, WI
- Microsoft Excel
- Construction site
- Mid-level
- Opportunities for advancement
Quick Apply
SENIOR CAD TECHNICIAN
Wells —Waukesha, WI
- $35 - $45 an hour
- Full-time
- Hybrid work
- Ability to climb stairs
- US work authorization
- Senior level
- Profit sharing
- Wellness program
Quick Apply
Process & Tooling Engineer
Fall River Die Cast —Germantown, WI
- From $115,000 a year
- Full-time
- 5 years
- Engineering
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply

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Field Support Engineer jobs near Milwaukee, WI

Solar Inside Field Service Engineer

Ingeteam -
Milwaukee, WI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Technical support via phone
Phone communication
Outdoor work experience
Spreadsheets
Electrical schematic reading and interpretation
Microsoft Office
Driver's License
Electrical engineering training
Mechanical knowledge
Client interaction via phone calls
Analytics

Full Job Description

The main objective is to provide electrical and technical services and customer support for aftersales on Ingeteam products. Support will be provided over the phone or at the customer’s site. Acts as primary contact for aftersales questions and is the trusted company representative to solve and resolve technical service questions.

RESPONSIBILITIES, FUNCTIONS AND TASKS

Aftersales Support

Travel to customer sites and perform aftersales activities. Travel will be on average 25% of the time or as needed.
Serve as the primary point of contact for all technical aftersales questions for assigned projects.
Respond to all incoming technical aftersales calls/emails related to Ingeteam product solutions.
Work with customers to solve all product issues provided by Ingeteam for site assigned projects.
Oversee and manage other Ingeteam and subcontracted technicians during aftersales support.
Provide technical guidance to technicians and other team members during commissioning.
Resolve by phone, email, screenshare, remote desktop or travel to site to repair or replace damaged equipment.
If needed, request assistance from management and corporate service support team.
Make sure all documentation, pictures and other related files to an incident are properly stored in the Ingeteam server.
Work with customers to ensure all failed equipment gets returned to Ingeteam.
Monitor and analyze component/product failure rates and provide feedback to Engineering and R&D.
Develop aftersales work instructions for Ingeteam internal use.
Download inverter data and review past production and stop reasons. Discuss with customers if need be.
Use technical knowledge to read / write to an inverter and equipment registers and to understand and analyze Modbus TCP, RTU and CAN communication protocols.
Display professionalism, understanding, tact and technical knowledge in all customer interactions.
Establish and maintain a high level of customer satisfaction.
Consult with and interact with customers and site owners to ensure tasks are performed on time, efficiently and safely.
Troubleshoot Ingeteam products and systems to achieve customers goals.
Provide feedback to Engineering and R&D for Ingeteam product improvements.

Other responsibilities:

Ensure tasks are performed according to organizational requirements for quality management, environmental, health and safety standards, policies, and procedures.
Perform other duties as assigned.
Maintain technical expertise and competency level by attending trainings, staff meetings, and remaining up to speed on Ingeteam products and services.
Complete expense reports and submit to management.

WORK EXPERIENCE REQUIREMENTS

Must have at least 3 years’ experience with electronics or power electronics.
Experience with installing, maintaining, and troubleshooting PV & storage systems preferred.
Electrical knowledge/training required. Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures, and regulations.
Must have excellent troubleshooting skills.
Understanding of UL1741 (and other articles), IEEE1547, and NEC codes that relate to PV installations preferred.
Must possess excellent communication skills with the ability to work with all types of customers and personalities and with different levels of expertise.
Experience responding and resolving technical questions over the phone.
Must be able and willing to work with colleagues and as a team. Must be able to work with little guidance and exercise judgement when organizing work priorities and determining next steps.
Must have good prioritization, organization, analytical and planning skills.
Must be flexible, be able to adapt to new situations, have self-control, be self-motivated, have initiative and high integrity.
Must be willing and able to travel both US and Canada in response to customer calls. Must be available to travel on short notice.
Must be willing and able to travel internationally to headquarters in Spain for training.
Must be able to work at heights, climb ladders and stairs, lift 60 pounds, and able to work on feet for long periods of time.
Bending, stooping, crawling, working in limited illuminated areas, working in dusty conditions are required.
Ability to work in extreme environments, e.g., hot sun, below freezing, snow, rain etc.
Must have advanced computer skills including familiarity with MS Office programs, PV monitoring systems.
Must have a valid driver’s license when needing to rent a car to travel to projects.

ACADEMIC REQUIREMENTS

Bachelor’s degree required, preferably in Electrical or Electronics Engineering, Mechanical or equivalent. 3+ years relevant experience required, in lieu of degree.
OSHA-10/30, NFPA 70E, First Aid/CPR, certificates preferred.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Compensation Package:

Bonus opportunities

Schedule:

8 hour shift
Day shift
Monday to Friday

Application Question(s):

What are your salary expectations?

Education:

Bachelor's (Preferred)

Experience:

Microsoft Excel: 1 year (Preferred)
Photovoltaic Systems: 1 year (Required)
Electrical Systems: 1 year (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

Field Support Engineer jobs in Milwaukee, WI

Solar Inside Field Service Engineer

Dept. Lead - Senior Landscape Architect - Milwaukee, WI

Advanced Manufacturing Engineer - Jenbacher Engines

Senior Quality Engineer

Manufacturing Engineer - Assembly - Jenbacher Engines

Senior Electrical Engineer - Power Distribution and Generation

Engineer II- Special Projects

Engineering Manager

Service Support Engineer

Industrial Engineer

Professional Land Surveyor

Solar Field Service Engineer

Mechanical Design Engineer

Supplier Quality Engineer

Engineering Manager

Manufacturing Engineer

Senior Industrial Engineer

HVAC / Plumbing Project Manager

SENIOR CAD TECHNICIAN

Process & Tooling Engineer

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