Top 100024 Field Support Representative Jobs

Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
NMR Field Service Engineer
JEOL USA, Inc. —Peabody, MA
- $60,000 - $70,000 a year
- Online Application
- Customer service
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Qualifying General Contractor
Circet USA —Faribault, MN
- $73,000 - $108,000 a year
- Full-time
- Construction site
- Writing skills
- Basic math
Quick Apply
Territory Sales and Service Representative
Ecolab Inc. —Pierre, SD
- $55,700 - $83,700 a year
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Paid parental leave
Field Service Technician
PFlow Industries, Inc —Milwaukee, WI
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- Disability insurance
Automotive Technical Trainer (Technical Trainer) (Indianapolis, IN)
Club Assist —Indianapolis, IN
- From $78,000 a year
- Extended hours
- Background check
- Classroom
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Electrical Quality Control Specialist
CEC FACILITIES LLC —Cheyenne, WY
- 8 hour shift
- Construction site
- Mid-level
- Office
Quick Apply
Property Assessment Technician
La Paz County Assessor —Parker, AZ
- $18.29 - $27.03 an hour
- Full-time
- 18 years or older
- Computer literacy
- Writing skills
- Health insurance
Quick Apply
14d
B2B Freelance Sales Field Representative (Worcester)
Sqwad —Worcester, MA
- From $20 an hour
- Choose your own hours
- English
- In-person
- 2 years
- Flexible schedule
Quick Apply
B2B Freelance Sales Field Representative (Indianapolis)
Sqwad —Indiana
- From $20 an hour
- Choose your own hours
- English
- In-person
- 2 years
- Flexible schedule
Quick Apply
Field Service Technician - Power Systems
Wagner Equipment Co. —Hobbs, NM
- $36.50 - $52.60 an hour
- Writing skills
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Senior Field Service Technician
Nordson —Wixom, MI
- Online Application
- Management
- Mid-level
- Travel
B2B Freelance Sales Field Representative (Cleveland)
Sqwad —Cleveland, OH
- From $20 an hour
- Choose your own hours
- English
- In-person
- 2 years
- Flexible schedule
Quick Apply
Construction Waste Sales Representative
Waste Connections —Rapid City, SD
- $40,000 - $45,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Mileage reimbursement
- Employee stock purchase plan
Quick Apply
7d
Tech Support
INFINITY MASSAGE CHAIRS —Seabrook, NH
- $15 - $20 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Profit sharing
- Health savings account
Quick Apply
NEI - 26/27 High School Science (Physical Science) Teacher - We are Growing!
Noble Education Initiative, Inc. —Nashville, TN
- From $52,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health savings account
- Health insurance
Quick Apply
Construction Quality Representative
Wolf Construction —Topeka, KS
- $28 - $35 an hour
- Overtime
- Construction site
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
9d
B2B Freelance Sales Field Representative (Washington/Arlington)
Sqwad —Washington, DC
- From $20 an hour
- Choose your own hours
- English
- In-person
- 2 years
- Flexible schedule
Quick Apply
Field Service Engineer (Alexandria, VA)
Nanoscience Instruments —Alexandria, VA
- 8 hour shift
- Background check
- Up to 50% travel
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
Technical Sales Representative
Confidential —Milwaukee, WI
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health savings account
- Disability insurance
Quick Apply

I want to receive the latest job alert for Field Support Representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Field Support Representative jobs near

Field Service Engineer jobs in Alexandria, VA

High School Teacher jobs in Nashville, TN

Field Sales Representative jobs in Indiana

Field Service Technician jobs in Milwaukee, WI

Sales Representative jobs in Milwaukee, WI

Field Sales Representative jobs in Cleveland, OH

Field Sales Representative jobs in Washington, DC

Technical Trainer jobs in Indianapolis, IN

Field Sales Representative jobs in Worcester, MA

Field Service Engineer jobs in The Woodlands, TX

Field Service Engineer jobs in Auburn, WA

Field Service Engineer jobs in Olympia, WA

Field Service Engineer jobs in Alaska

Architectural Engineer jobs in Remote

Customer Service jobs in Columbia, SC

Christian School jobs in Grand Rapids, MI

High School Teacher jobs in Richmond, VA

Charter School Teacher jobs in North Carolina

High School Teacher jobs in Washington, DC

School District jobs in Maricopa, AZ

Field Service Support Specialist

Ipsen International Inc -
Cherry Valley, IL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Email customer support
Microsoft Outlook
Industrial equipment diagnostics
Electrical work
Industrial equipment troubleshooting
High school diploma or GED
Math
Troubleshooting electrical systems
Mechanical troubleshooting

Full Job Description

Description: Ipsen is a Drug Free Workplace

Why You'll Love Working With Us:

We believe great benefits shouldn't have to wait. That’s why we offer:

Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program

Position Summary

The Technical Support Specialist is responsible for providing technical support for all Ipsen Furnace customers. This position is responsible for troubleshooting issues and assisting Field Service Engineers and Ipsen customers with mechanical, software, and hardware failures, and user related questions. The Technical Support Specialist must exercise good judgment and technical heat treating furnaces expertise to determine the source of the problem and the most appropriate way to resolve.

This is a highly specialized industrial equipment role supporting vacuum heat treating furnaces, you will be diagnosing complex vacuum furnace mechanical and electrical failures.

Essential Duties and Responsibilities

Serve as the primary contact for technical support related questions/actions coming from the field by either service personnel or direct from customers.
Manages incoming calls, often at times outside standard office hours, and ensures timely follow up response through conclusion of issues is priority to ensure customer satisfaction.
Take ownership of support requests seeing them through to resolution.
Utilize troubleshooting guides, bulletins, and other information to assist with resolving issues.
Complete detailed reports listing technical assistance requests creating documentation to assist internal staff and customers to better understand troubleshooting of products and features via CRM and other programs.
Prioritize and manage multiple priorities at one time, while quickly determining if issues are more complex and escalate as appropriate.
Assist sales department with technical questions and requests in a prompt and professional manner.
Generate sales leads and revenue through upgrades, support sales with new ideas.
Represents Ipsen Customer Service relative to parts sales, service agreement or requirements.
Clearly communicates with Regional Service Managers / Sales Engineers to inform them of possible service needs in their region.
Assists with training of internal employees (Customer Service and Field Service team) as well as external customers during Ipsen U programs.

Requirements:

Education and/or Experience

High School Diploma or equivalent required coupled with formal post HS training, course work, certifications and/or apprenticeship training. Associates or Bachelor's degree in a technical field strongly preferred.
4 + years related technical experience required.
Experience with troubleshooting, repair, and maintenance practices of vacuum furnace heat treating equipment preferred.

Knowledge, Skills, and Abilities

Ability to keep a professional attitude and demeanor when working with customers, either on the phone or in the field.
Ability to understand and troubleshoot vacuum furnaces issues relating to mechanical and electrical faults.
Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward thinking and customer-first attitude.
Possess experience working with robust CRM systems (EX: Sales Force Service Cloud) preferred.
Ability to use MS Office suite of programs (Excel, Word, Outlook, etc.).
Ability to speak clearly & confidently about Ipsen vacuum furnaces, repair recommendations, and interact with technical customers via email, phone, or via chat functions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Requires the ability to function as a team member and contribute to group goals.

Physical/Mental/Environmental Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and use hands and finger dexterity.
Occasionally required to stand, walk, reach with hands and arms.
Regularly requires close vision, hearing and talking.
Exposure to moderate noise level.
Requires the ability to maintain mental alertness outside of standard working hours.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exact compensation may vary based on skills, experience, and location.

To learn more about available benefits, please click https://ipsenglobal.com/about/#careers

Apply Now

Refine Your Search

Field Support Representative jobs

Field Service Support Specialist

NMR Field Service Engineer

Qualifying General Contractor

Territory Sales and Service Representative

Field Service Technician

Automotive Technical Trainer (Technical Trainer) (Indianapolis, IN)

Electrical Quality Control Specialist

Property Assessment Technician

B2B Freelance Sales Field Representative (Worcester)

B2B Freelance Sales Field Representative (Indianapolis)

Field Service Technician - Power Systems

Senior Field Service Technician

B2B Freelance Sales Field Representative (Cleveland)

Construction Waste Sales Representative

Tech Support

NEI - 26/27 High School Science (Physical Science) Teacher - We are Growing!

Construction Quality Representative

B2B Freelance Sales Field Representative (Washington/Arlington)

Field Service Engineer (Alexandria, VA)

Technical Sales Representative

I want to receive the latest job alert for Field Support Representative

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected