Top 114844 Field Systems Engineer Jobs

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Systems Engineer SME
General Dynamics Information Technology —Hawaii
- $124,093 - $166,750 a year
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- 401(k) matching
Lead IT Field Engineer & Systems Specialist
E Logic —Kansas City, MO
- From $55 an hour
- Contract
- Background check
- Mid-level
- Travel
- Travel reimbursement
Quick Apply
Sr. Principal Systems Engineer - Comms (Onsite)
Collins Aerospace —Richardson, TX
- $132,400 - $251,600 a year
- Full-time
- 7 years
- Mentoring
- Scripting
- Paid holidays
- Loan repayment program
Senior Principal Systems Training Engineer (onsite)
Collins Aerospace —Honolulu, HI
- $145,600 - $276,800 a year
- Full-time
- 7 years
- Microsoft Excel
- Travel
- Paid holidays
- Loan repayment program
6d
SIM Operations Engineer
Modern Technology Solutions, Inc —Edwards AFB, CA
- 5 years
- Engineering
- Windows
- Disability insurance
- Health insurance
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
Mid-to Senior-Level Clean Energy Engineer
EMC Insights —New Jersey
- $100,000 - $110,000 a year
- Full-time
- Background check
- 7 years
- Pass drug screening
- Disability insurance
- Health insurance
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7d
Systems Engineer
Confidential —Rome, NY
- $105,000 - $125,000 a year
- Full-time
- Computer Science
- Laboratory experience
- Mid-level
Quick Apply
7d
Field Service Engineer
GEA —Hudson, WI
- Full-time
- Mid-level
- 3 years
- Driver's License
Senior Water/Wastewater Engineer
ARRO Consulting, Inc. —Lititz, PA
- Extended hours
- Hybrid work
- Construction site
- Office
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
14d
Civil Engineer
Advanced Wastewater Specialists —Gallatin County, MT
- $60,000 - $85,000 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- Office
Quick Apply
Geotechnical Engineer
Americas Gold and Silver —Wallace, ID
- $90,000 - $120,000 a year
- Email
- Microsoft Excel
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
DSP Engineer
Garrett Metal Detectors —Garland, TX
- Computer science
- Computer Science
- Office
Quick Apply
Senior Systems Engineer
Arete Consulting LLC —Washington, DC
- $100,000 - $130,000 a year
- Full-time
- 3 years
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Industrial Engineer
Global Power Components —Milwaukee, WI
- CAD
- 5 years
- Analysis skills
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Rocket Booster SME
Modern Technology Solutions, Inc —Huntsville, AL
- 11+ years
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
SENIOR ELECTRONIC DESIGN ENGINEER
Building Automation Products, Inc. (BAPI) —Gays Mills, WI
- Full-time
- 5 years
- Computer literacy
- Laboratory experience
- Paid holidays
- Relocation assistance
Quick Apply
4d
Sr. Control Systems Integrator
DC Engineering —Meridian, ID
- Full-time
- 7 years
- Construction site
- System design
- Health savings account
- Paid holidays
Quick Apply

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Field Systems Engineer

TeamLogic IT -
Chicago, IL

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Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Field Systems Engineer jobs

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Lead IT Field Engineer & Systems Specialist

Sr. Principal Systems Engineer - Comms (Onsite)

Senior Principal Systems Training Engineer (onsite)

SIM Operations Engineer

Systems Engineer - MBSE Specialist

Mid-to Senior-Level Clean Energy Engineer

Systems Engineer

Field Service Engineer

Senior Water/Wastewater Engineer

Civil Engineer

Geotechnical Engineer

Senior Systems Security Engineer

DSP Engineer

Senior Systems Engineer

Senior Industrial Engineer

Rocket Booster SME

SENIOR ELECTRONIC DESIGN ENGINEER

Sr. Control Systems Integrator

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