Top 732 Fifth Third Jobs

Bilingual Consumer Contact Professional - Bilingual: Spanish - Full Time START DATE 7/6
Fifth Third Bank —Grand Rapids, MI
- $21.50 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Quantitative Manager
Fifth Third Bank —Remote
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- Full-time
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- 8 years
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Collateral Analyst
Fifth Third Bank —Remote
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- Computer literacy
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5d
SAG Workout Officer III
Fifth Third Bank —Remote
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- Word processing
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Principal Ruby on Rails Engineer
Fifth Third Bank —Remote
- $96,500 - $207,500 a year
- Full-time
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- 8 years
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Treasury Solutions Consultant
Fifth Third Bank —Remote
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- Oracle
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8d
Lead Mortgage Configuration Analyst
Fifth Third Bank —Remote
- $82,100 - $172,500 a year
- Full-time
- Remote
- Microsoft Outlook
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12d
LOB Principal Business Analyst
Fifth Third Bank —Remote
- $96,500 - $207,500 a year
- Full-time
- Remote
- Microsoft Outlook
- Word processing
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11d
Regional Sales Manager - Indirect & Wholesale Dealership Support ( Western- US)
Fifth Third Bank —Remote
- $96,500 - $207,500 a year
- Full-time
- Remote
- Mid-level
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Third Party Analytics Sr Specialist
Fifth Third Bank —Cincinnati, OH
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- Full-time
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- 7 years
- Finance
- Master's degree
Mortgage Sales Assistant - Northern California
Fifth Third Bank —Remote
- $43,680 - $69,900 a year
- Full-time
- Remote
- Computer literacy
- Windows
- High school diploma or GED
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Regional Sales Manager
Fifth Third Bank —Remote
- $94,500 - $203,200 a year
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Bachelor's degree
Senior Ruby on Rails Engineer
Fifth Third Bank —Remote
- $82,100 - $172,500 a year
- Full-time
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- 6 years
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Director, Product Management - Commercial Digital
Fifth Third Bank —Remote
- $155,100 - $333,500 a year
- Full-time
- Marketing
- Office
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3d
Senior Manager, Governance, Product and Risk Oversight
Fifth Third Bank —Remote
- $121,900 - $262,100 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Senior level
2d
Government Guaranteed Lending Relationship Manager
Fifth Third Bank —Remote
- $82,100 - $172,500 a year
- Full-time
- Remote
- 5 years
- Finance
- Bachelor's degree
10d
Small Business Credit Officer II
Fifth Third Bank —Remote
- $71,100 - $145,900 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
5d
Large Corporate TM Officer III
Fifth Third Bank —Remote
- $96,500 - $207,500 a year
- Full-time
- Remote
- Senior level
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Business Development Specialist - Los Angeles
Fifth Third Bank —Remote
- $61,200 - $125,500 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
Senior Quant Analyst-CCAR/CECL
Fifth Third Bank —Remote
- $82,100 - $172,500 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- SQL

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Bilingual Consumer Contact Professional - Bilingual: Spanish - Full Time START DATE 7/6

Fifth Third Bank -
Grand Rapids, MI

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Job Details

Full-time
$21.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Computer operation
Spanish
Interpersonal skills
Phone communication
Client inquiry handling
English
High school diploma or GED
Customer engagement
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

SCHEDULE :

9:00A-6:00P MTRF/Sat 10:00A-4:00P

9:00A-6:00P MTWF/Sat 10:00A-4:00P

$21 Per Hour 10% shift differential for Saturday worked

$1.50 per hour as a Bilingual premium

GENERAL FUNCTION:

Handles telephone calls providing outstanding customer service using English and Spanish languages. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Handles customer calls in a professional, courteous manner, using English and Spanish languages.
Provides accurate information to the customer. Explains products and policies so the customer can understand.
Handles some complex customer inquiries in areas of expertise.
Makes every effort possible to answer the customer's question or solve the problem during the call, without transferring the customer to another employee or department. When follow-up is required, doing so within the timeframe committed to the customer.
Wherever possible help educate and convert the customer to a different or an additional self-service channel available.
Consistently offer more cost effective service channels.
Follows departmental policies and procedures, particularly in regards to customer confidentiality
Accurately enters or confirms customer information into various systems; initiates and/or completes proper request forms in assisting customers.
Effectively uses computer systems for tracking, information gathering, and/or troubleshooting.
Suggest improvements and changes to processes and policies to improve productivity or customer satisfaction.
Continually learning and developing knowledge of Bank products and services.
Perform any other duties assigned.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school education or equivalent.
Must be able to perform data entry and basic computer skills.
Be able to understand and respond to customer inquiries in one or multiple product categories.
Excellent customer service skills and the ability to articulate and explain information clearly.
Previous customer service or call center experience preferred.
Excellent telephone communication skills are essential.
Must be able, and willing to learn about Bank products and services.
Good problem solving skills.
Must be fluent in English and Spanish languages.

Job Type: Full-time

Pay: $21.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Shift:

Day shift

Work Location: In person

Quick Apply

Refine Your Search

Fifth Third jobs

Bilingual Consumer Contact Professional - Bilingual: Spanish - Full Time START DATE 7/6

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Collateral Analyst

SAG Workout Officer III

Principal Ruby on Rails Engineer

Treasury Solutions Consultant

Lead Mortgage Configuration Analyst

LOB Principal Business Analyst

Regional Sales Manager - Indirect & Wholesale Dealership Support ( Western- US)

Third Party Analytics Sr Specialist

Mortgage Sales Assistant - Northern California

Regional Sales Manager

Senior Ruby on Rails Engineer

Director, Product Management - Commercial Digital

Senior Manager, Governance, Product and Risk Oversight

Government Guaranteed Lending Relationship Manager

Small Business Credit Officer II

Large Corporate TM Officer III

Business Development Specialist - Los Angeles

Senior Quant Analyst-CCAR/CECL

I want to receive the latest job alert for Fifth Third

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