Top 51 Fight Promoter Jobs

Customer Success Manager
Nice —Remote
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Program Administrator, Colorado
OpenEd —Colorado
- $73,000 - $100,000 a year
- Full-time
- Remote
- School experience
- Residential
- Education
- Disability insurance
- Health insurance
Quick Apply
Teacher, Remote - Washington
OpenEd —Washington State
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Colorado
OpenEd —Colorado
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote Minnesota
OpenEd —Minnesota
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Nevada
OpenEd —Nevada
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Fine Arts Teacher, Remote - Washington
OpenEd —Washington State
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Kansas
OpenEd —Kansas
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Wyoming
OpenEd —Wyoming
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Art Teacher, Remote - Texas
OpenEd —Texas
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
Quick Apply
Fine Arts Teacher, Remote - Kansas
OpenEd —Kansas
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Utah
OpenEd —Utah
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Montana
OpenEd —Montana
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Fine Arts Teacher, Remote - Wyoming
OpenEd —Wyoming
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
World Languages Teacher, Remote - Texas
OpenEd —Texas
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
Quick Apply
Teacher, Remote - Oklahoma
OpenEd —Oklahoma
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Ticket Seller 2 (Resource Employee), LA Memorial Coliseum
USC —Los Angeles, CA
- $24 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
PE Teacher, Remote - Kansas
OpenEd —Kansas
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply
Teacher, Remote - Indiana
OpenEd —Indiana
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Travel reimbursement
- Paid holidays
Quick Apply
Teacher, Remote - North Dakota
OpenEd —North Dakota
- From $25 an hour
- Part-time
- Remote
- Teaching Certification
- Mid-level
- US work authorization
- Paid holidays
- Dental insurance
Quick Apply

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Customer Success Manager

Nice -
Remote

Apply Now

Job Details

Qualifications

Customer communication

Full Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Performance in the role is measured by retention, growth of contract values, while ensuring assigned cloud accounts become willing references for prospect customers.

How will you make an impact?

Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes

Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria

Negotiating contract renewals and maintaining high revenue retention rates

Gain a deep understanding of each customer’s environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact

Identifying expansion opportunities by having a deep understanding of the customer’s business operations and applying our solutions to provide business impact

Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience

Performing periodic Business Reviews

Acting as a strong customer advocate, while maintaining business priorities

Engaging and communicating effectively with senior leaders both internally and externally

Generating & maintaining account health dashboards

Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and success plans

Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio

Have you got what it takes?

Strong background in Workforce Engagement, Quality Management and Contact Centers

3+ years experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem

Ability to engage in technical dialogue with customers and internal audiences

3+ years working within hosted or Software as a Service business-model

Bachelor’s degree or equivalent experience preferred

Experience in managing the business aspects for a range of customer tiers, as well as communicating customer initiatives internally with Executive leadership

Demonstrated experience in a fast-paced environment and meeting customer time constraints

Experience working with Gainsight, and Salesforce

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

Fight Promoter jobs

Customer Success Manager

Program Administrator, Colorado

Teacher, Remote - Washington

Teacher, Remote - Colorado

Teacher, Remote Minnesota

Teacher, Remote - Nevada

Fine Arts Teacher, Remote - Washington

Teacher, Remote - Kansas

Teacher, Remote - Wyoming

Art Teacher, Remote - Texas

Fine Arts Teacher, Remote - Kansas

Teacher, Remote - Utah

Teacher, Remote - Montana

Fine Arts Teacher, Remote - Wyoming

World Languages Teacher, Remote - Texas

Teacher, Remote - Oklahoma

Ticket Seller 2 (Resource Employee), LA Memorial Coliseum

PE Teacher, Remote - Kansas

Teacher, Remote - Indiana

Teacher, Remote - North Dakota

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