Top 163 Fiserv Jobs | SimplyHired

Fraud & Dispute Associate
Fiserv —Omaha, NE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Direct Express Operations - Client Experience Specialist
Fiserv —Berkeley Heights, NJ
- $59,000 - $102,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- US work authorization
Senior Technical Writer
Fiserv —Berkeley Heights, NJ
- $71,250 - $114,000 a year
- Full-time
- 5 years
- Research
- Office
- Paid parental leave
- Employee stock purchase plan
Threat Exposure Management Analyst
Fiserv —Berkeley Heights, NJ
- $110,000 - $186,000 a year
- Full-time
- Office
- 8 years
- Travel
Direct Express Operations Reporting Manager, Power BI
Fiserv —Berkeley Heights, NJ
- $82,500 - $132,000 a year
- Full-time
- 5 years
- Bachelor's degree
- US work authorization
Senior Director, Consultant Relations
Fiserv —Berkeley Heights, NJ
- $144,000 - $230,400 a year
- Full-time
- Marketing
- Finance
- 8 years
- Paid parental leave
- Employee stock purchase plan
Card Services Collection Agent
Fiserv —Coral Springs, FL
- Full-time
- High school diploma or GED
- US work authorization
- Entry level
- Employee stock purchase plan
- Paid holidays
Client Support Rep
Fiserv —King of Prussia, PA
- Full-time
- Mid-level
- Continuous improvement
- Financial services
Senior Quality Assurance and Test Automation Engineer
Fiserv —Berkeley Heights, NJ
- $100,000 - $165,600 a year
- Full-time
- Computer Science
- Research
- Java
Risk Manager
Fiserv —Berkeley Heights, NJ
- $87,000 - $146,400 a year
- Full-time
- 5 years
- Office
- Finance
- Paid parental leave
- Employee stock purchase plan
Training Specialist
Fiserv —Coral Springs, FL
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Client Support Specialist
Fiserv —Coral Springs, FL
- Full-time
- Research
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Principal, Data & AI Platform Engineer
Fiserv —Berkeley Heights, NJ
- $110,000 - $186,000 a year
- Full-time
- Computer science
- Computer Science
- 8 years
Senior Data Product Manager
Fiserv —Berkeley Heights, NJ
- $120,000 - $198,000 a year
- Full-time
- 6 years
- Bachelor's degree
- Continuous improvement
Accounts Receivable Representative
Fiserv —Coral Springs, FL
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
Software Development Engineering - Advisor I
Fiserv —Alpharetta, GA
- $90,000 - $158,400 a year
- Full-time
- Azure
- Office
- AWS
Senior Accounts Receivables -Merchant-B2B Collector
Fiserv —Marietta, GA
- Full-time
- Senior level
A.I. Transformation Lead
Fiserv —Omaha, NE
- Full-time
- Computer science
- Computer Science
- 5 years
Lead Software Architect — ATM & Core Banking Integrations
Fiserv —Coral Springs, FL
- Full-time
- Computer Science
- Office
- Windows
Machine Learning Software Engineer (AI)
Fiserv —Alpharetta, GA
- Full-time
- Computer Science
- 5 years
- Java

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Fraud & Dispute Associate

Fiserv -
Omaha, NE

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Fraud & Dispute Associate

What does a great Fraud & Dispute Associate do at Fiserv?

As a Fraud & Dispute Associate, you will provide support to Fiserv clients’ card portfolio chargeback programs (debit, credit, prepaid). You will investigate claims, compare multiple avenues of processing disputes/chargebacks, and decide on the best path to resolution.

This important position is required to ensure that we take care of our clients, as well as their customers. This directly follows our values of earning client trust every day and creating with purpose. You will contribute to efforts small and large!

What you will do:

Investigate, evaluate, and process disputes/chargebacks, contacting cardholders to investigate possible fraud.
Understand compliance and verification procedures to effectively process cardholder information, while staying up to date on network regulatory requirements and client guidelines.
Monitor systems to detect possible fraudulent behavior related to card usage and deliver great customer experience via inbound and outbound calls with clients and cardholders.
Track and take action on cases within timeframes based on regulatory guidelines and client requirements, entering data into client-specific systems to accurately record and keep track of cardholder, card, transaction, and case information.
Respond to inquiries from internal and external stakeholders regarding chargeback requirements, system processing and functionality, dispute lifecycle, claim status, and data input.

What you will need to have:

High school diploma
0-2 years of financial or customer service experience

What would be great to have:

Knowledge of Regulation E and Regulation Z
Knowledge of Visa and/or Mastercard operating regulations
Experience with electronic funds transfer (EFT)
Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
Intermediate computer skills (40 WPM minimum)
Strong problem-solving skills
Strong decision-making skills
Strong communication skills (written and verbal)
Ability to work in a collaborative team environment
Ability to prioritize workload

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now

Refine Your Search

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Fraud & Dispute Associate

Direct Express Operations - Client Experience Specialist

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Threat Exposure Management Analyst

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Senior Director, Consultant Relations

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Client Support Rep

Senior Quality Assurance and Test Automation Engineer

Risk Manager

Training Specialist

Client Support Specialist

Principal, Data & AI Platform Engineer

Senior Data Product Manager

Accounts Receivable Representative

Software Development Engineering - Advisor I

Senior Accounts Receivables -Merchant-B2B Collector

A.I. Transformation Lead

Lead Software Architect — ATM & Core Banking Integrations

Machine Learning Software Engineer (AI)

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