Top 2800 Fix Support/Onboarding Jobs

Quality Manager
DRC Heat Transfer —Melrose Park, IL
- Full-time
- Background check
- Management
- Bachelor's degree
- Health savings account
- Health insurance
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Local Operations Manager
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Quality Heating, Cooling, Plumbing & Electric —Brookfield, WI
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Operations Specialist
Tides To Pines Vacation Rentals —Boothbay, ME
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General Manager
Cream City Concepts —Milwaukee, WI
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4d
Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
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Production Floor Manager
Dignity Apparel —New Tazewell, TN
- $45,000 - $60,000 a year
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Systems Development Engineer, Platform Engineering and Emerging Technologies (PEET)
Amazon Development Center U.S., Inc. —Seattle, WA
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SAP Security & Authorization Engineer
MassMutual —Springfield, MA
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Systems Development Engineer, S3
Amazon Development Center U.S., Inc. —Seattle, WA
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- 4 years
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Repair Shop Foreman
Fix Group Management —Bremen, IN
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Lead Operator (Night Shift) (English & Spanish Speaker)
Vanguard Renewables —Saint Paul, MN
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- Full-time
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Sales Executive
Dual Fuel Corp —Mount Vernon, NY
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Sales Administrator and Ecommerce Specialist
Bowtech Archery —Houston, TX
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Local Part Time Controller & FP&A Specialist
Crop Fertility Services, LLC. —Cokato, MN
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- 7 years
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Tier 3 Technical Support Specialist
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Quality Manager

DRC Heat Transfer
Melrose Park, IL

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Teamwork
Customer returns handling
Manufacturing facility experience
Bachelor's degree
Quality inspection
PPAP
Manufacturing company experience

Full Job Description

Company Description:

TUTCO, LLC, a leading manufacturer of heat strips and heating elements, used in the HVAC and Appliance industry is seeking a highly motivated and detail-orientated Quality Manager to join the team in their greater Chicago area. TUTCO LLC is a Subsidiary of Smiths Group with Headquarters in London, England.

Job Overview

This position will manage the DRC Quality Assurance program and its compliance with ISO 9001. Establish a good working relationship with DRC’s customers to address and resolve returned goods, answer technical questions, and handle warranty claims. Work with our suppliers to address non-conforming products. Work with the production department to establish a quality-focused environment, including participating in continuous improvement activities focused on efficiency improvements by reducing waste caused by poor quality.

Duties

Build and maintain strong working relationships with customers to understand their needs and concerns.
Establish and maintain standardized processes and practices between all DRC manufacturing facilities.
Act as DRC customer contact for all inquiries, escalations, and resolutions of issues relating to products in the field.
Own communications with customers regarding warrantable issues.
Oversee LMA (lead, manage, hold accountable) of Quality personnel.
Accountable for decision-making on warrantable issue dispositions.
Track the cost of warranty items.
Create metrics and reports to identify trends requiring intervention and to execute those interventions.
Work closely with the Quality Engineer and Field Service Team to resolve customer needs.
Develop and implement strategies and processes to improve efficiency and effectiveness.
Lead and direct multi-departmental work for execution of warranty fixes (designing, building, and installing replacement parts)
Lead and direct multi-departmental work for root cause analysis and execution of countermeasures.
Provide feedback to and work with other departments for continuous improvement opportunities/lessons learned from warranty items.
Perform supplier quality audits and onboarding, in collaboration with purchasing and engineering teams.
Work closely with Quality Engineer to establish and enforce quality standards and support activities.
Document, manage, and improve the internal audit program, which includes the coordination of auditor training and monitoring of auditor performance.
Establish and maintain ISO 9001 compliant system.
Participating in the ISO Internal Audit activities
Perform other tasks as assigned.

Skills

Extensive knowledge of ISO 9001 standards.
Bachelor’s degree in a STEM related field.
5+ years of combined customer-facing and operational experience in the industrial manufacturing market required.
Strong knowledge of QC processes (8D, 5-Whys, PPAP/APQP, 5+6S).
Experience with heat transfer products and sheet metal fabrication processes strongly preferred.
Proven experience in conducting quality audits within manufacturing environments.
Strong understanding of quality control techniques, inspection methods, and quality assurance processes.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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Quality Manager

Sr. Applications Support Engineer

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Tier 1 IT Support Technician — Wilmington, NC (Onsite)

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Systems Development Engineer, S3

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