Top 8413 Front Desk Agent* Jobs

Front Desk Agent
Cipriani —New York, NY
- $30 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
- Health insurance
- Dental insurance
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Front Desk Agent
Next Generation Recruitment and Staffing Agency —Phoenix, AZ
- $17 - $19 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
9d
Front Desk Agent-Full Time, $35.84/Hour
Aulani, A Disney Resort & Spa —Kapolei, HI
- Weekends as needed
- 18 years or older
- Computer literacy
- Computer skills
- Free parking
- Food provided
Front Desk Agent
Tribute Tallison Carmel IN —Carmel, IN
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
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Front Desk Agent
Kimpton Hotels & Restaurants —New York, NY
- $32.85 - $43.81 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
9d
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
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Front Desk Agent
AccorHotel —San Francisco, CA
- $36.50 an hour
- Full-time
- US work authorization
- Entry level
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Front Desk Agent
Renaissance Honolulu Hotel & Spa —Honolulu, HI
- $31 - $32 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- 401(k) matching
- Employee discount
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3d
Front Desk Agent
Club Quarters —Philadelphia, PA
- Full-time
- Hotel
- Entry level
- Health insurance
- Flexible schedule
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9d
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
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Hotel Front Desk Receptionist
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $26.75 - $27.25 an hour
- Residential
- Hotel
- High school diploma or GED
- Food provided
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Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.65 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Commuter assistance
- Paid parental leave
7d
Overnight Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.20 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
13d
Front Desk Agent
The Liberty Hotel —Boston, MA
- $29.48 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Coast Hotels —Seattle, WA
- Nights as needed
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Cipriani USA Inc —New York, NY
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Front Desk Agent
Four Points Williston —Williston, ND
- $17 - $20 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
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Part-Time Front Desk Agent
Park South Hotel —New York, NY
- $30.99 - $41.32 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply

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Front Desk Agent

Cipriani -
New York, NY

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Job Details

Full-time
$30 an hour

Benefits

Health insurance
Dental insurance

Qualifications

Hospitality
Guest relations
Customer service
English
Administrative experience
High school diploma or GED
Front desk
Guest services
Phone etiquette
OPERA
Hotel experience

Full Job Description

POSITION PURPOSE:
Casa Cipriani Hotel is seeking a dynamic and professional Front Desk Agent to provide exceptional customer service to all guests. As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience while ensuring the smooth operation of the front desk. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

ESSENTIAL FUNCTIONS AND DUTIES:

Greet and welcome guests in a friendly and professional manner upon arrival.
Check guests in and out efficiently, ensuring all information is accurately entered into the system.
Provide guests with information about hotel amenities, services, and local attractions.
Answer phone calls and respond to inquiries in a courteous and timely manner.
Handle reservations, changes, and cancellations, ensuring accuracy and availability.
Address guest concerns or complaints promptly, resolving issues to maintain guest satisfaction.
Assist with luggage handling and special requests, ensuring a high level of guest comfort.
Maintain a clean and organized front desk area, ensuring it is presentable at all times.
Process payments, handle cash, and prepare billing for guests at check-out.
Collaborate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
Monitor and update the room availability and reservation system to reflect real-time status.
Ensure all guest information is kept confidential and follows hotel policies and procedures.
Uphold Casa Cipriani’s standards of hospitality, promoting a luxurious experience for each guest.

KNOWLEDGE, EXPERIENCE AND SKILLS

High school diploma or equivalent required.
Previous hotel front desk or customer service experience preferred.
Proficient in using hotel management software (experience with Opera, Mews, or similar systems a plus).
Strong communication skills, both verbal and written.
Exceptional attention to detail and ability to multi-task.
Ability to remain calm and efficient under pressure.
Friendly, approachable, and customer-focused demeanor.
Ability to work flexible hours, including evenings, weekends, and holidays.
Fluency in multiple languages is a plus.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

Ability to sit or stand for extended periods.
Occasional lifting of up to 25 pounds.
Must be able to work in a fast-paced, high-pressure environment.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

Dental insurance
Health insurance

Schedule:

Evenings as needed
Holidays
Weekends as needed

Work Location: In person

Quick Apply

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