Top 8140 Front Desk Monitor Jobs

Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
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Front Desk
Royale Company —Manhattan, NY
- $16 - $20 an hour
- 8 hour shift
- No education required
- Computer literacy
- Typing
- Paid training
- Health insurance
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Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
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Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
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Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
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Executive Secretary
CAD Law, LC —Salina, KS
- $18 - $20 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
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MAT Counselor: Sign on Bonus up to $4,000!
Root Center For Advanced Recovery —Norwich, CT
- $55,000 - $77,000 a year
- Mid-level
- Master's degree
- Clinic
- Paid training
- AD&D insurance
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MAT Counselor: Sign on Bonus up to $4,000!
Root Center For Advanced Recovery —Bristol, CT
- $55,000 - $77,000 a year
- Mid-level
- Master's degree
- Clinic
- Paid training
- AD&D insurance
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Guest Service Representative I - Hospitality
Highway West Vacations —Freedom, NH
- $18 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Math
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MAT Counselor: Sign on Bonus up to $5,000!
Root Center For Advanced Recovery —Willimantic, CT
- $55,000 - $77,000 a year
- Full-time
- Mid-level
- Master's degree
- Clinic
- Paid training
- AD&D insurance
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Assistant Front Office Manager
The Otesaga Resort Hotel —Cooperstown, NY
- $62,500 - $67,500 a year
- Weekends as needed
- Background check
- Mid-level
- Ability to climb stairs
- Free parking
- Paid jury duty
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Office Assistant
Broad Street Brokers LLC —Bayfield, WI
- $20 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
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3d
Senior Counselor: Sign on Bonus of $5,000!
Root Center For Advanced Recovery —Norwich, CT
- $73,000 - $90,000 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- Paid training
- AD&D insurance
Quick Apply
Receptionist
Unlimited Construction Services —Lihue, HI
- $35,360 - $41,600 a year
- Full-time
- Customer service
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Administrative Specialist
STT Security Services —Grayling, MI
- $17 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Rooms Division Operations Manager
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $82,000 - $83,500 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid jury duty
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MAT Counselor: Sign on Bonus up to $5,000!
Root Center For Advanced Recovery —New London, CT
- $55,000 - $77,000 a year
- Full-time
- Mid-level
- Master's degree
- Clinic
- Paid training
- AD&D insurance
Quick Apply
Hotel Assistant General Manager
Confidential —Coeur d'Alene, ID
- $50,000 - $60,000 a year
- Weekends as needed
- Sales
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Director of Front Office (Luxury Resort | Forbes Standards)
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- Weekends as needed
- 5 years
- Training & development
- Senior level
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Housekeeping Manager- TownePlace Suites Bozeman Montana
TownPlace Suites Bozeman, MT —Bozeman, MT
- $60,000 a year
- Weekends as needed
- Inventory management
- Writing skills
- Basic math
Quick Apply
5d

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Front Desk Agent

RAFFLES -
Boston, MA

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Job Details

Full-time
$27.81 - $31.00 an hour

Benefits

Dental insurance
Vision insurance

Qualifications

Entry level

Full Job Description

Company Description

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

Job Description

The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Monitor Queue Rooms throughout the day.
Address and resolve guest needs as they arise and escalate to the manager as necessary.
Monitor and solve open folios daily.
Check in and check out guests according to Raffles standards
Assist with inquiries via phone call, email or text message
Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts
Responsible for maintaining and balancing of their bank float each shift
Process currency exchange as requested
Assists to direct and walk guests to their destination in the hotel
Work with HOTSOS for guest requests.
Work with Alice to review guest itinerary
Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
Monitor all VIP's and special guest requests.
Complete daily front desk agent checklist.
Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each.
Always maintain a warm and friendly demeanor.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be extremely professional and demonstrate genuine and intuitive service.
Attend departmental meetings and trainings.
Maintain regular attendance per schedule.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
Maintain high standards of lobby and front desk area appearance according to Raffles Standard
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel-related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Offer room upsell to guests when appropriate

Qualifications

Education & Experience:

Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience required.

Physical Requirements:

Flexible hours including overnight shifts
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

Additional Information

Hourly Wage: Intro rate at $27.81 - wage after 90-day probationary period at $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities

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Refine Your Search

Front Desk Monitor jobs

Front Desk Agent

Front Desk

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Guest Service Representative I - Hospitality

MAT Counselor: Sign on Bonus up to $5,000!

Assistant Front Office Manager

Office Assistant

Senior Counselor: Sign on Bonus of $5,000!

Receptionist

Administrative Specialist

Rooms Division Operations Manager

MAT Counselor: Sign on Bonus up to $5,000!

Hotel Assistant General Manager

Director of Front Office (Luxury Resort | Forbes Standards)

Housekeeping Manager- TownePlace Suites Bozeman Montana

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