Top 110 Front Desk Supervisor Jobs in Reston, VA

Front Desk Supervisor
Westin Dulles, VA —Herndon, VA
- High school
- Writing skills
- English
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12d
Front Desk Agent (Part-time)
Westin Reston —Reston, VA
- $18 an hour
- Part-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
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13d
Front Office Manager
Westin Reston —Reston, VA
- $65,000 - $72,000 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Free parking
- Disability insurance
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15h
Front Desk Agent (Full-Time)
Westin Reston —Reston, VA
- $18 an hour
- Full-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
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4d
Front Desk Supervisor
FAIRFAX SPRINGHILL SUITES —Fairfax, VA
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
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Front Desk Agent
The Reston Heights Westin —Reston, VA
- Part-time
- Customer service
- Military
- Microsoft Office
- Free parking
- Disability insurance
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13d
Concierge / Front Desk - PRN
Great Falls Assisted Living —Herndon, VA
- From $18 an hour
- PRN
- Office
- High school diploma or GED
- Entry level
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Front Desk Agent
Marriott International, Inc —Vienna, VA
- $21.75 - $23.43 an hour
- Full-time
Front Office Manager
The Westin Reston Heights —Reston, VA
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
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5d
Front Desk Supervisor
Donohoe Hospitality Services —Arlington, VA
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
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15h
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
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Hotel Front Desk Supervisor
Home2 Suites by Hilton Chantilly Dulles Airport —Chantilly, VA
- From $17 an hour
- Full-time
- Hospitality
- Customer service
- Mid-level
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12d
Front Office Manager
Westin Dulles —Herndon, VA
- Full-time
- Inventory management
- Mid-level
- Hotel
- Dental insurance
- Flexible spending account
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13d
Front Desk
Arch Amenities Group —Herndon, VA
- $15 an hour
- Weekends as needed
- Ability to climb stairs
- High school diploma or GED
- Accounting
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13d
Front Desk Agent
FAIRFAX SPRINGHILL SUITES —Fairfax, VA
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Sheraton Pentagon City —Arlington, VA
- $22.50 an hour
- Full-time
- In person
- Hotel
- Math
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
5d
Administrative Specialist
Prince William County Government —Prince William County, VA
- $30.67 - $36.09 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
4d
Assistant General Manager
Marriott International, Inc —Fairfax, VA
- $72,000 - $88,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Spa Receptionist
Crystal SPA —Herndon, VA
- $17 - $25 an hour
- Part-time
- Mid-level
- Cash register
- Data entry
- Employee discount
- Opportunities for advancement
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Front Desk Supervisor
Beacon Hotel and Corporate Quarters —Washington, DC
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply

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Front Desk Supervisor jobs near Reston, VA

Front Desk Supervisor

Westin Dulles, VA
Herndon, VA

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Job Details

12 days ago

Qualifications

Customer communication
Hotel regulations compliance
Hotel policy compliance
Operations management
Night audit
Writing skills
Greeting customers
Hotel quality control
English
Mid-level
Frontline customer support management
Performance management
High school diploma or GED
Disciplinary action management
Hiring
Financial report interpretation
Team management
Public safety procedures
Employee relations management
Employee grievances
Hotel emergency procedures
Relationship management
Interviewing
Hotel staff training
Hotel and accommodations guest complaints handling
Task assignment
Hotel safety procedures
Staffing management
Negotiation

Full Job Description

Supervisory Responsibilities
Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Major Responsibilities
 Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
 Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
 Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times. In the event of an accident or emergency, gets medical attention if necessary and contacts the GM or Human Resources immediately.
 Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.

Essential Job Functions
 Supervise the Front Desk, Bell Stand, Valet, Drivers, PBX Operators and Night Audit to insure guests receive outstanding customer service in all areas of the hotel.
 Speak, read, write, and understand English in order to interact with guests, staff, handle administrative duties, etc.
 Manage multiple activities often in stressful situations.
 Works with associates to provide outstanding customer service to guests.
 Read, understand, interpret, and make decisions regarding information found in a variety of related reports, financial statements, and other internal and external correspondence.
 Possess strong working knowledge of hotel operations and front office management as well as a
strong working knowledge of the hospitality industry.
 Ability to negotiate with confidence and to persuasively resolve guest issues.
 Communicate and counsel associates as necessary.
 Compose and express thoughts, both verbally and in writing, in a clear, professional manner to ensure effective communications.
 Organize oneself, one’s work, and the efforts of others and be attentive to detail.
 Make effective judgments on the various components of the position and the property and to effectively solve guest and operational problems.

Experience

Required

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience/Education: College degree preferred; High School Diploma and/or 2‐3 years’ experience or equivalent combination of education & experience required.

Education

Preferred

High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Front Desk Supervisor jobs in Reston, VA

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Front Office Manager

Front Desk Agent (Full-Time)

Front Desk Supervisor

Front Desk Agent

Concierge / Front Desk - PRN

Front Desk Agent

Front Office Manager

Front Desk Supervisor

Front Desk Supervisor

Hotel Front Desk Supervisor

Front Office Manager

Front Desk

Front Desk Agent

Front Desk Agent

Administrative Specialist

Assistant General Manager

Spa Receptionist

Front Desk Supervisor

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