Top 99 Front Desk Supervisor Jobs in Washington, DC

Front Office Supervisor
Viceroy Washington DC —Washington, DC
- $25.50 - $28.14 an hour
- Computer literacy
- Mid-level
- Hotel
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Beacon Hotel and Corporate Quarters —Washington, DC
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Washington, DC
- $23.21 an hour
- Holidays
- Hotel
- Mentoring
- Data entry
- Employee discount
Quick Apply
Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Front Office Supervisor
The Westin DC City Center —Washington, DC
- $23 - $28 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Supervisor
The Metropolitan Club —Washington, DC
- Weekends as needed
- Microsoft Word
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
10d
Front Desk Agent
Sheraton Pentagon City —Arlington, VA
- $22.50 an hour
- Full-time
- In person
- Hotel
- Math
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
5d
Front Desk Agent | PM Shift
Donohoe Hospitality Services —Washington, DC
- $19 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Concierge
Keymont Community Management —Washington, DC
- $23 an hour
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Quick Apply
4d
Guest Service Agent
The Graham Georgetown —Washington, DC
- From $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Courtyard DC Navy Yard —Washington, DC
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front of the House Manager
Marriott International, Inc —Washington, DC
- $79,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Guest Service Agent
Capitol Hill Hotel - Washington Dc —Washington, DC
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Hotel Nell —Washington, DC
- $19.00 - $19.75 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
11d
Part-Time Front Desk Professional
Southern Management Companies —Silver Spring, MD
- $18.00 - $19.06 an hour
- Part-time
- Office
- High school diploma or GED
- Children
- Paid jury duty
- AD&D insurance
4d
Front Office Supervisor
Hersha Hospitality Management, LP —Washington, DC
- $22 - $24 an hour
- Holidays
- Research
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Front Desk Supervisor
FAIRFAX SPRINGHILL SUITES —Fairfax, VA
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Hampton Inn & Suites Reagan National Airport - Front Desk Supervisor
Aimbridge Hospitality —Arlington, VA
- $22 an hour
- Full-time
- CPR Certification
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
Front Desk Supervisor
Hyatt Centric Old Town Alexandria —Alexandria, VA
- Full-time
- Mid-level
- Hotel
- Travel
- Paid holidays
- Health insurance
Quick Apply
14d

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Front Desk Supervisor jobs near Washington, DC

Front Office Supervisor

Viceroy Washington DC -
Washington, DC

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Job Details

$25.50 - $28.14 an hour

Qualifications

Computer operation
Staff supervision
Confidential information handling
Hotel policy compliance
Team supervision
Computer literacy
High school diploma or GED
Computer skills
Hotel and accommodations guest complaints handling

Full Job Description

Viceroy Hotels:

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location:

Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.

Overview:

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

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Refine Your Search

Front Desk Supervisor jobs in Washington, DC

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