Top 4521 Front Office Agent Jobs

Experience Planner - On Site
Miraval Berkshires —Lenox, MA
- From $20 an hour
- Weekends as needed
- Background check
- Sales
- Mid-level
- Health savings account
- Health insurance
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Front Office Agent ($500 Sign On Bonus + Commission)
Montage International —Deer Valley, UT
- Online Application
- Sales
- Basic math
- English
Front Desk Agent
Best Western Plus Waterbury Stowe —Waterbury, VT
- $18 an hour
- 8 hour shift
- Background check
- Inventory management
- Hotel
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Front Desk Agent
QC Terme USA —Governors Island, NY
- From $24 an hour
- Temporary
- Hospitality
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Aiken —Aiken, SC
- From $13 an hour
- Part-time
- Customer service
- Hotel
- Driver's License
- Paid time off
- Employee discount
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Front Desk Concierge
Hotel Walloon —Petoskey, MI
- $15 - $20 an hour
- Full-time
- Serving
- Microsoft Excel
- Hotel
- Health savings account
- Health insurance
Quick Apply
Guest Service Associate
Palm Holdings —West Palm Beach, FL
- From $16 an hour
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Health insurance
- Dental insurance
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Front Desk/Marketing Coordinator Windermere Real Estate
Windermere Real Estate PSR Inc. —Renton, WA
- $20 - $27 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- 401(k) matching
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Front Desk Agent/Night Audit +1yr hotel experience
Best Western Plus Flathead Lake Inn & Suites —Kalispell, MT
- From $17 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
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Night Auditor
Residence Inn by Marriott Breckenridge/ Peregrine Hospitality —Breckenridge, CO
- $23 an hour
- Part-time
- Sales
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
2d
Hotel Front Desk Agent
Confidential —Winthrop, WA
- $24 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- 401(k)
- Paid time off
Quick Apply
Night Auditor
Westmark Fairbanks Hotel —Fairbanks, AK
- From $21.10 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Free parking
- Paid jury duty
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Agency Admin/Processor
Prairie View Agency COUNTRY Financial —Lincolnshire, IL
- $18 - $23 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
- Paid time off
- Flexible schedule
Quick Apply
Hotel Front Office Manager
Hilton Garden Inn North Conway, NH —North Conway, NH
- $18 - $20 an hour
- Full-time
- Inventory management
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
8d
Front Desk Lead
Confidential —Winthrop, WA
- $25 an hour
- Urgently hiring
- Bilingual
- Mid-level
- Hotel
- Dental insurance
- Paid time off
Quick Apply
5d
Front Office Receptionist | The Lark (Swing Shift and Night Audit shifts)
Columbia Hospitality Inc —Bozeman, MT
- $22 - $25 an hour
- Full-time
- Microsoft Outlook
- Employment & labor law
- Hotel
- Health savings account
- Paid holidays
Quick Apply
Front Office Manager
The Riverside Hotel —Garden City, ID
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
- Free parking
- Health insurance
Quick Apply
3d
Front Desk Agent- FT- OVI
Olympic Village Inn —Olympic Valley, CA
- $24 - $26 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
Front Desk Agent - Night
Cape Fox Lodge —Ketchikan, AK
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick Apply
Front Desk Agent
The Wentworth, A White Mountain Inn —Jackson, NH
- $16 - $18 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- 401(k)
Quick Apply

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Experience Planner - On Site

Miraval Berkshires -
Lenox, MA

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Job Details

Full-time
From $20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Interpersonal skills
Sales
Global distribution systems (GDS)
High school diploma or GED
Corporate training teaching experience
High-end sales
Property management systems (PMS)
Hospitality online booking platforms
Professional development training

Full Job Description

Job Overview

Miraval is seeking an Experience Planner to join our Front Office team. As an Experience Planner, you are responsible for overseeing the Experience Planning once guests are on property, developing relationships with clients and offering helpful suggestions and solutions to experience planning needs. The purpose of this position is to optimize spa and programs bookings and assist guest relations when needed, providing superior customer engagement with a thoughtful approach to sales. In the lead position of this role, you will also be accountable to overseeing guest’s needs; ensuring their requests are followed through on that are fielded by self and other experience planners on-site.

Responsibilities

Make authentic connections with Miraval guests.
Review Daily Manifest, highlighting guests who have not done any pre-planning. Ensuring you touch those guests while onsite and offer expertise in planning their stay.
In addition, review all guest’s itineraries who are arriving to ensure services do indeed meet their documented goal. If needed, connect with them once on site as well.
To handle all email in boxes assigned to the reservations team and communicate with good verbal communication skills to guests via email.
To be proficient in all activities and services of Miraval and to personally experience some of the offerings to be able to describe the Miraval guest experience with firsthand knowledge.
To attend all training classes of Miraval information to stay current on all aspects of Miraval procedures, services and offerings.
Manage the waitlist daily to ensure any opportunity for a guest is completed in a timely manner.
Review the daily openings of spa and activities and maximize exposure to those opportunities but thoughtfully suggesting them to guests when meets their goal.
Complete daily and weekly reports as assigned.
Provide helpful and cooperative communication between sales, catering, front office and accounting on a regular basis and all departments as needed.
Be of assistance to Culinary, Programs and Spa when needing a program or service highlighted.
Other duties and responsibilities as assigned
Experience Planners will work on completing their monthly personal revenue goal by answering Experience Planner emails and ensure they are not missing opportunities on-site as well.
Work as directed on projects.
The above does reflect that of their home property, however since Reservations does operate as a collective at team – at times they may be asked to assist with the above tasks at their sister properties.

Qualifications

Minimum of 2 years of high-end sales and customer service experiences, sales/customers service and/or hospitality environment.
Advanced technology proficiency with thorough working knowledge of GDS, reservations software and booking systems (Resort Suite preferred)
Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.
Previous experience in development and delivery of training information.
Exceptional time management, detail and organizational skills.
Must be a strong compassionate leader with a self-sacrificing personality.
Professional demeanor with exceptional verbal, written and electronic communication skills.
Must be completely flexible and be able to work weekdays, weekends, mid shifts, nights and holidays.

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

· World class resort

· Awarded Fortune’s 100 best companies to work for

· Unlimited use of our fitness center, yoga classes, golf, and lectures

· Competitive pay

· Positions with incentive & bonus packages

· $1,000 reimbursement for tuition and wellness

· Employee discounts on all spa services and programming

· Discounted and comped rates at Hyatt Hotels

· Positions with flexible schedules

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Sales/Customer Service: 2 years (Required)

Location:

Lenox, MA 01240 (Preferred)

Work Location: In person

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