Top 12 Geospatial Analyst Tier 2 Jobs

Help Desk Manager/Administrator
Dine Development Corporation —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Mid-Level Geospatial Intelligence (GEOINT) Analyst
Amentum —Newport News, VA
- Full-time
- 5 years
- Pass drug screening
- Mid-level
Geospatial Intelligence (GEOINT) Analyst - Mid
Amentum —Newport News, VA
- Full-time
- 5 years
- Pass drug screening
- Master's degree
Data Engineer 2 (Associate)
UNCOMN —Scott AFB, IL
- $77,000 - $90,000 a year
- Bachelor of Science
- System design
- Mid-level
- Paid holidays
- Health insurance
All-Source Analyst- Mid (SOCPAC)
B&A —Honolulu, HI
- $110,000 - $113,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
- Commuter assistance
- Health savings account
Quick Apply
GeoBase Training Support Junior Analyst
Woolpert —San Antonio, TX
- $65,800 - $82,300 a year
- Choose your own hours
- Background check
- Civil engineering
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
4d
Nursery Systems Analyst (on site)
Driscoll's, Inc. —Red Bluff, CA
- $87,430 - $113,660 a year
- Full-time
- Spanish
- Bachelor of Science
- English
- Profit sharing
- Disability insurance
Quick Apply
Senior Target Materials Analyst
Lucayan Technology Solutions LLC —Tampa, FL
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick Apply
GEOINT Analyst - Senior
Amentum —Newport News, VA
- Full-time
- 5 years
- Pass drug screening
- Master's degree
Head of Product
Ruxlo —Manasquan, NJ
- Full-time
- Hybrid work
- 8 years
- Product management
- Senior level
Quick Apply
2d

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Help Desk Manager/Administrator

Dine Development Corporation -
Remote

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Job Details

Full-time

Qualifications

Customer communication
Bug Tracking (Quality assurance practices)
Managing teams in a customer support role
Team leadership
Bug Reporting (Quality assurance practices)
DoD experience
Customer support ticket management
Agile
IAT
Defect tracking tools
IAT Level II
IT department experience
Ticketing system technical support

Full Job Description

Job Summary::

The Help Desk Manager/Administrator will oversee Tier II and Tier III support for the Geospatial Engineering Operations Mapping and Analysis Portal (GEOMAP), ensuring rapid resolution of user issues, defect management, and optimal operational uptime. This role includes managing help desk staff, maintaining performance metrics, and ensuring compliance with Air Force Lifecycle Management Center (AFLCMC) OKRs.

Job Duties and Responsibilities: :

*This position is contingent based upon contract award*

Lead and manage Tier II and Tier III Help Desk operations in accordance with government-approved procedures.
Supervise functional analysts, developers, and DBAs supporting application troubleshooting, defect resolution, and data correction scripts.
Oversee ticket management, escalation procedures, and defect/bug tracking in approved repositories.
Collect and analyze Help Desk metrics (response time, mean time to repair, call abandonment rates) and report monthly.
Ensure compliance with AFLCMC/GB4 OKRs and adjust workload priorities to meet timeliness objectives.
Participate in root cause analyses for recurring issues and recommend process improvements.
Coordinate after-hours support for urgent Tier III issues as required.
Maintain and update user-facing documentation, knowledge bases, and SOPs.

Job Requirements (Education/Skills/Experience)::

Active Secret clearance required.
Must have IAT-II certification.
Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
5+ years in IT help desk/support roles, with at least 2 years in a leadership capacity.
Experience in DoD environments, Service Desk tools, and ITIL practices.
Strong knowledge of defect tracking and reporting in Agile software environments.
Excellent communication and customer service skills.

Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. As thought leaders and innovators, our team of specialists build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations. Employing a mission-focused approach, we deliver value that not only enhances current operations, but also drives future change. Closely aligned with this approach is our commitment to advancing the Navajo Nation and its People. Through economic development and community empowerment, we elevate the Navajo Nation to provide lasting impact and sustainable growth for future generations. DDC’s ability to unite legacy-inspired technologies, industry best practices, and proven methodologies has contributed to our success for twenty years.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.

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Refine Your Search

Geospatial Analyst Tier 2 jobs

Help Desk Manager/Administrator

Mid-Level Geospatial Intelligence (GEOINT) Analyst

Geospatial Intelligence (GEOINT) Analyst - Mid

Data Engineer 2 (Associate)

All-Source Analyst- Mid (SOCPAC)

GeoBase Training Support Junior Analyst

Nursery Systems Analyst (on site)

Senior Target Materials Analyst

GEOINT Analyst - Senior

Head of Product

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