Top 18590 Global Process Analyst Jobs

Real Time Analyst
Railbookers Group —Remote
- Remote
- Data entry
- 1 year
- Communication skills
- Health savings account
- Disability insurance
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Supply Chain Manager
Amphenol DC Electronics —San Jose, CA
- $100,000 - $150,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Sales & Product Planning Director, Purchasing
TOMY International, Inc. —Dyersville, IA
- Full-time
- Inventory management
- 5 years
- Office
- Health insurance
- Dental insurance
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Senior Enterprise Analyst
Younger Optics —Torrance, CA
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 5 years
- ERP systems
- System design
- Health insurance
- Dental insurance
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Sr. Financial Systems Analyst
Depot Connect International —Channelview, TX
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- 3 years
- US work authorization
- Senior level
- Health savings account
- Paid holidays
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COMMODITY SPECIALIST
Moses Lake Industries —Moses Lake, WA
- $65,000 - $88,400 a year
- Full-time
- Customer service
- Bachelor of Science
- English
- Health savings account
- AD&D insurance
Accounting Specialist
pc/nametag —Verona, WI
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- Paid holidays
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12d
Board Certified Behavior Analyst (BCBA) - Marysville, WA
Patterns Behavioral Services, Inc. —Marysville, WA
- $85,000 - $105,000 a year
- Full-time
- Management
- 11+ years
- Mid-level
- Mileage reimbursement
- Paid holidays
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Cost Accountant / Financial Analyst
Sanmina Corporation —Addison, IL
- $80,000 - $120,000 a year
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Commercial Credit Officer
Savers Bank —Southbridge, MA
- $76,000 - $96,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
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Trade Compliance Analyst
ODL, Inc. —Zeeland, MI
- Full-time
- Oracle
- Mid-level
- 3 years
- Wellness program
- Paid holidays
10d
Payroll Analyst
Siegwerk Druckfarben AG & Co. KGaA —Des Moines, IA
- Mid-level
- Office
- Analysis skills
- Health savings account
- Paid holidays
Process Engineer II - PT
Arclin USA LLC —Moncure, NC
- Part-time
- 5 years
- Bachelor of Science
- Mid-level
Quick Apply
10d
AR / Credit Analyst
Remet Corporation —Utica, NY
- $60,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
Credit Manager
Bank of Ann Arbor —Ann Arbor, MI
- Extended hours
- 7 years
- Office
- Finance
Quick Apply
Senior Financial Analyst
Constellium —Ravenswood, WV
- 5 years
- Office
- Finance
Division Quality Engineer
A.O. Smith —Ashland City, TN
- Full-time
- Hybrid work
- Engineering
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Sr. Financial Analyst
KARL STORZ Endoscopy - America —Charlton, MA
- $79,500 - $103,300 a year
- Full-time
- Oracle
- Office
- Finance
Clinical Application Support Specialist (Neurodiagnostics)
Compumedics —Charlotte, NC
- From $65,000 a year
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Specialist - Data Engineering
LTM —Tampa, FL
- $90,032 - $134,200 a year
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
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Real Time Analyst

Railbookers Group -
Remote

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Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance
Referral program

Qualifications

Staff performance monitoring
Operations coordination
Spreadsheets
Staff scheduling
Performance Reporting
Team scheduling
Communication platforms
Employee attendance management
Internal employee customer service
Task prioritization
Resource scheduling coordination
Data entry
Call monitoring
Paycom
Microsoft Teams
Management reporting
1 year
Workforce management
Time & attendance systems
Communication skills
Entry level
Payroll record maintenance

Full Job Description

ABOUT US

Join the leading independent rail vacation provider in North America and beyond! Railbookers Group, home to both Railbookers and Amtrak Vacations, is passionate about delivering unforgettable train travel experiences. We take pride in crafting seamless, personalized itineraries for our guests and travel advisors, offering the largest selection of independent rail vacations worldwide.

POSITION PURPOSE

The Real-Time Analyst supports the day-to-day workforce operations of the Global Contact Center by helping maintain schedule accuracy, monitor real-time performance, and assist with staffing adjustments as needed.
This role focuses on executing established workforce processes to help ensure service levels are met. The Real-Time Analyst works closely with leadership and team managers to communicate updates, respond to scheduling inquiries, and support smooth daily operations across multiple regions and time zones.

RESPONSIBILITIES

Monitor call, chat, and queue activity throughout the day to track performance against service level goals.
Assist with real-time schedule adjustments (e.g., breaks, lunches, shift changes) based on guidance from leadership.
Track agent adherence and attendance, identifying variances and escalating concerns as needed.
Update schedules to reflect time-off requests, absences, and approved changes in a timely and accurate manner.
Respond to employee and manager inquiries related to schedules, attendance, and workforce processes via email and internal messaging tools (e.g., Teams).
Support coordination of team meetings, trainings, and events by updating schedules and communicating changes.
Maintain accurate records of intraday events, schedule changes, and attendance activity.
Assist with basic reporting on service levels, adherence, and attendance trends using established templates.
Review and process timecards and punches in Paycom, ensuring accuracy and escalating discrepancies when needed.
Follow established workforce management processes and guidelines to support consistent operations.
Provide support during high-volume periods or special projects as directed by leadership.

CORE COMPETENCIES

Attention to Detail: Maintains accuracy in schedules, timekeeping, and data tracking.
Communication: Shares updates clearly and responds to inquiries in a timely and professional manner.
Time Management: Effectively prioritizes tasks and manages responsibilities in a fast-paced environment.
Dependability: Follows through on assigned tasks and supports team needs consistently.
Adaptability: Remains flexible and responsive to changing priorities throughout the day.
Team Collaboration: Works well with team members and leadership to support daily operations.

1–3 years of experience in a contact center or similar operational environment preferred.
Exposure to workforce management, scheduling, or real-time monitoring is a plus.
Strong attention to detail and ability to follow established processes.
Basic to intermediate Excel skills (e.g., data entry, simple formulas, formatting).
Comfortable working with systems such as Paycom, Twilio, or similar tools (or ability to learn quickly).
Strong written and verbal communication skills.
Ability to multitask and stay organized in a fast-paced, real-time environment.

What we Offer

Work from Home
Generous PTO Package
Bonus and Incentive Plans
Medical, Dental, and Vision Insurance Including Optional HSA, Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna)
Employee Assistance Program
Short-term/Long Term disability Plan
Employer sponsored Life Insurance
Employer-Matched 401(k)
Familiarization Trips (Get paid to experience our vacations!)
Employee and Family/Friend Travel Discounts
Corporate Discounts through Working Advantage
Employee Referral Bonus
Cross-Departmental and Advanced Training Opportunities
Anniversary, Birthday, and Recognition Perks
Years of Service Awards
Annual Reimbursements for Home Office (office expenses, phone, internet)

Quick Apply

Refine Your Search

Global Process Analyst jobs

Real Time Analyst

Supply Chain Manager

Sales & Product Planning Director, Purchasing

Senior Enterprise Analyst

Sr. Financial Systems Analyst

COMMODITY SPECIALIST

Accounting Specialist

Board Certified Behavior Analyst (BCBA) - Marysville, WA

Cost Accountant / Financial Analyst

Commercial Credit Officer

Trade Compliance Analyst

Payroll Analyst

Process Engineer II - PT

AR / Credit Analyst

Credit Manager

Senior Financial Analyst

Division Quality Engineer

Sr. Financial Analyst

Clinical Application Support Specialist (Neurodiagnostics)

Specialist - Data Engineering

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