Top 130889 Global Support Manager Jobs

Community Support Manager
Raya App —Remote
- Weekends as needed
- Remote
- Mid-level
- Continuous improvement
- Conflict management
Manager, GQC Support
United Biosource Corporation —Remote
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health savings account
NPI Engineering Manager
AuST Manufacturing —West Valley City, UT
- Full-time
- 5 years
- Engineering
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
Lab Manager
NemaLife Inc —Lubbock, TX
- Weekends as needed
- Doctoral degree
- Continuous improvement
- Doctor of Philosophy
- Paid holidays
- 401(k)
Quick Apply
Area Service Manager
Hussmann Corporation —Portland, ME
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
Business Development Manager
Exential —Colchester, VT
- Full-time
- 5 years
- Engineering
- Travel
Quick Apply
Sales Manager
Akralos Animal Nutrition LLC —Beloit, KS
- $75,000 - $100,000 a year
- Full-time
- Computer literacy
- Writing skills
- Public speaking
Quick Apply
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Log Procurement Manager
Coldwater Veneer Inc. —Coldwater, MI
- From $125,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Contracts
- Health insurance
- Dental insurance
Quick Apply
14d
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Portsmouth, NH
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Production Manager Data Center Infrastructure
Sanmina Corporation —Fremont, CA
- $120,000 - $160,000 a year
- 7 years
- Master's degree
- Supervising experience
- Paid holidays
- Disability insurance
Process Development and Operations Support Manager
ALK-Abello, Inc —Post Falls, ID
- $90,000 - $125,000 a year
- Full-time
- OSHA
- 5 years
- Bachelor's degree
- 401(k) matching
Quick Apply
Sr Process Project Manager (Food Manufacturing)
Lactalis USA Inc. —Murfreesboro, TN
- Full-time
- Hybrid work
- 8 years
- Travel
- Contracts
- Health insurance
- Tuition reimbursement
Quick Apply
Senior Amazon Advertising Manager
Piping Rock —Bohemia, NY
- $85,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
Academic Director
Chrysalis —Eureka, MT
- $60,000 - $80,000 a year
- Full-time
- Classroom
- Teaching Certification
- Pass drug screening
- Paid parental leave
- Health savings account
Site Safety Coordinator
DMG —Sumter, SC
- Extended hours
- Background check
- Spanish
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager
Bachmann Industries, Inc. —New Gloucester, ME
- $95,000 - $105,000 a year
- Full-time
- 8 years
- Travel
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Field Service Technician
Analogic Corporation —Juneau, AK
- Overtime
- Pass drug screening
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Winnetka, IL
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Environmental Health & Safety Manager
Agri-Mark/Cabot Creamery Cooperative —Cabot, VT
- $93,000 - $103,000 a year
- Mid-level
- 3 years
- Analysis skills
Quick Apply

I want to receive the latest job alert for Global Support Manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Global Support Manager jobs near

Area Manager jobs in Portland, ME

Support Manager jobs in Remote

Production Manager jobs in Fremont, CA

Community Manager jobs in Remote

Laboratory Manager jobs in Lubbock, TX

Business Development Manager jobs in Colchester, VT

New Product Development Manager jobs in Wilmington, DE

New Product Development Manager jobs in Boise, ID

New Product Development Manager jobs in Brooklyn, NY

New Part Time jobs in Ozark, MO

New Product Development Manager jobs in Baldwin City, KS

It New Graduate jobs in Seattle, WA

Production Manager jobs in Atlanta, GA

Development Operations Manager jobs in Indiana

Development Operations Manager jobs in Columbus, OH

Development Operations Manager jobs in New York, NY

Accounting Manager jobs in San Diego, CA

Learning Development jobs in Oklahoma City, OK

Office Manager jobs in Orange County, CA

Logistics Manager jobs in New Jersey

Community Support Manager

Raya App
Remote

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Confidential information handling
Conflict management

Full Job Description

Our focus at Raya is to provide members with access to exciting people and opportunities around the world. We are a private community where people come to connect for dating, networking, and friendship.

About the Team and Role

The experiences we create through our product are reflected by the teams who support them. Our Community Support team exists not just to answer questions, but to set a new standard for what thoughtful, high-touch, member-obsessed customer support can look like. By offering best-in-class support, we communicate Raya’s values through every word we write and aim to be the most thoughtful support team in the world, where every interaction feels personal, empathetic, and genuinely helpful.

We are looking for people who truly care about others, are motivated to go the extra mile in every interaction, and take the time to understand the reason behind someone’s outreach so they can respond with clarity, empathy, warmth, and care. Every message should feel intentional and considered. If you believe support is a craft and want to help define what world-class feels like, we would love to hear from you.

As part of the Community Support team, you will play a key role in upholding Raya’s values and delivering a world-class member experience. You will be the voice of the company, helping members navigate questions, resolve issues, and feel genuinely supported. We approach support with the same mindset as hospitality, where every interaction is an opportunity to make someone feel welcomed, understood, and cared for.

You will work closely with a talented global support team and collaborate daily with Community leadership and cross-functional partners across the business. This is a fully remote position reporting directly to the Head of Community Support.

Due to the nature of this role, you’ll be handling personal details, private information, and other sensitive content. For that reason, discretion, integrity, and sound judgment are essential.

Please note: This role requires weekend work and availability for either a Sunday to Thursday or Thursday to Monday schedule. Early morning or evening shifts will be required, depending on your time zone, and some public holidays are included. Shift schedules are reviewed regularly and may evolve based on business needs.

What You'll Do:

Provide timely, accurate, and precise support to Raya members via email
Handle a wide range of inquiries with empathy and warmth, ensuring every member feels heard
Troubleshoot product and service issues by identifying root causes, offering thoughtful solutions, and following up to ensure resolution and member aftercare
Communicate trends, recurring issues, and member insights to help improve the member experience
Participate in product testing and support quality assurance efforts during new releases
Analyze support data and surface actionable insights to improve team efficiency and the member experience
Actively contribute to policy and process improvements that enhance support workflows
Help foster a positive, collaborative, and high-performing team and company culture

What We're Looking For:

Experience in customer service, in any industry
Exceptional written and verbal communication skills
Strong critical thinking and problem-solving abilities
Excellent active listening skills to understand member needs and provide highly bespoke responses
Superb attention to detail with a consistent focus on quality
Deep empathy, patience, and a calm, thoughtful approach to conflict resolution
A passion for delivering exceptional service and setting a high bar for member experience
Comfortable working in a fast-paced, startup environment
Able to handle sensitive and confidential content with care
Ability to work a Sunday to Thursday or Thursday to Monday schedule, including early mornings or late evenings depending on your time zone

Nice to Have:

Experience in hospitality, member clubs or other high-touch service environments
Familiarity with the Raya app and community
Experience using Zendesk or a similar support platform

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

Global Support Manager jobs

Community Support Manager

Manager, GQC Support

NPI Engineering Manager

Lab Manager

Area Service Manager

Business Development Manager

Sales Manager

IT Application Manager

Log Procurement Manager

Registered Client Administrative Manager

Production Manager Data Center Infrastructure

Process Development and Operations Support Manager

Sr Process Project Manager (Food Manufacturing)

Senior Amazon Advertising Manager

Academic Director

Site Safety Coordinator

Business Development Manager

Field Service Technician

Registered Client Administrative Manager

Environmental Health & Safety Manager

I want to receive the latest job alert for Global Support Manager

Related Searches

Explore jobs in more locations

What You'll Do:

What We're Looking For:

Nice to Have:

Job Seeker Tools

Employer Tools

Browse

Stay Connected