Top 491 Google Support Engineer Jobs

Customer Engineer II, Applied AI, Google Cloud
Google —New York, NY
- $148,000 - $216,000 a year
- Full-time
- Computer science
- Computer Science
- Java
Customer Engineer, Platform, Google Cloud
Google —San Francisco, CA
- $127,000 - $185,000 a year
- Full-time
- 6 years
- System design
- Office
Customer Engineer III, Applied AI, Google Cloud
Google —New York, NY
- $174,000 - $253,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Platform Customer Engineer, Greenfield, Google Cloud
Google —New York, NY
- $127,000 - $185,000 a year
- Full-time
- 6 years
- System design
- Office
Product Solutions Engineer, Google Ads
Google —Sunnyvale, CA
- $152,000 - $222,000 a year
- Full-time
- 5 years
- System design
- Office
Customer Engineer, Outcome, Retail, Google Cloud
Google —Atlanta, GA
- $127,000 - $185,000 a year
- Full-time
- 6 years
- System design
- Java
Customer Engineer, Cloud AI, Financial Services, Google Cloud
Google —New York, NY
- $152,000 - $222,000 a year
- Full-time
- Computer Science
- System design
- Office
10d
Customer Engineer, Data/Analytics, Google Public Sector
Google —Washington, DC
- $152,000 - $222,000 a year
- Full-time
- Office
- Presentation skills
- Bachelor's degree
Platform Customer Engineer, Google Cloud
Google —Cambridge, MA
- $127,000 - $185,000 a year
- Full-time
- 6 years
- System design
- Office
11d
Outcome Customer Engineer II, Strategic AI and Independent Software Vendor,Google Cloud
Google —San Francisco, CA
- $127,000 - $185,000 a year
- Full-time
- 6 years
- System design
- Java
14d
AI Engineer, Advanced Solutions Lab, Google Cloud
Google —Atlanta, GA
- $152,000 - $222,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
Software Engineer
Google —Mountain View, CA
- $149,400 - $211,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Mid-level
Customer Engineer, Federal Security, Google Public Sector
Google —Washington, DC
- $152,000 - $222,000 a year
- Full-time
- Computer Science
- Presentation skills
- Bachelor's degree
Senior Security Engineer, Google Photos AI Security
Google —Mountain View, CA
- $174,000 - $253,000 a year
- Full-time
- Research
- Bachelor's degree
- Experience equivalent to degree accepted
11d
Practice Customer Engineer, Application Modernization, Google Cloud
Google —New York, NY
- $123,000 - $177,000 a year
- Full-time
- Mid-level
- Office
- Presentation skills
- Paid holidays
- Disability insurance
Silicon Hardware Emulation Engineer, Google Cloud
Google —Sunnyvale, CA
- $138,000 - $198,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Customer Engineer III, Platform, Google Cloud
Google —New York, NY
- $152,000 - $222,000 a year
- Full-time
- System design
- Office
- Business development experience
8d
Customer Engineer, Federal Civilian Agencies, Google Public Sector
Google —Washington, DC
- $127,000 - $185,000 a year
- Full-time
- 6 years
- Up to 50% travel
- Presentation skills
- Paid holidays
- Disability insurance
Senior Systems Development Engineer, Google Distributed Cloud
Google —Sunnyvale, CA
- $163,000 - $237,000 a year
- Full-time
- Computer science
- Computer Science
- System design
Network Implementation Engineer, Network Delivery Implementation
Google —Amarillo, TX
- $126,000 - $181,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- 3 years

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Customer Engineer II, Applied AI, Google Cloud

Google -
New York, NY

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Job Details

Full-time
$148,000 - $216,000 a year

Qualifications

Customer communication
Product presentation
Application Architecture Design (Architecture design skill)
Infrastructure architecture design
Sales presentations
Cloud Native Design

Full Job Description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications:

Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
2 years of experience with conversational AI technology.
Experience building or leveraging artificial intelligence solutions or ML APIs and developing applications utilizing AI methods or frameworks.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Experience with development methodologies and modernizing legacy applications.

Preferred qualifications:

Experience with contact center technologies and platforms and building conversational applications.
Experience with building and using AI (e.g., ML APIs, Machine Learning templates, RAG, LLMs).
Experience in coding using Java, C++, or Python.
Experience with document and image AI.
Passion for technology and innovation.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical Sales teams as an Applied Artificial Intelligence subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in Proofs of Concept, and troubleshoot any technical questions and roadblocks related to Google’s first-party Generative Artificial Intelligence solutions for customer experience applications. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication, and organizational skills.

You will be a part of a team of fellow Googlers working in an environment of respect and where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $148000 - $216000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Help prospective customers and partners understand the power of Google Cloud, explain technical features, help customers design architectures, and problem-solve any potential roadblocks.
Share in-depth artificial intelligence (AI) expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, Proof of Concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Demonstrate the business value of Google Cloud applied artificial intelligence solutions that meet, enhance, and innovate for our enterprise customers.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Refine Your Search

Google Support Engineer jobs

Customer Engineer II, Applied AI, Google Cloud

Customer Engineer, Platform, Google Cloud

Customer Engineer III, Applied AI, Google Cloud

Platform Customer Engineer, Greenfield, Google Cloud

Product Solutions Engineer, Google Ads

Customer Engineer, Outcome, Retail, Google Cloud

Customer Engineer, Cloud AI, Financial Services, Google Cloud

Customer Engineer, Data/Analytics, Google Public Sector

Platform Customer Engineer, Google Cloud

Outcome Customer Engineer II, Strategic AI and Independent Software Vendor,Google Cloud

AI Engineer, Advanced Solutions Lab, Google Cloud

Software Engineer

Customer Engineer, Federal Security, Google Public Sector

Senior Security Engineer, Google Photos AI Security

Practice Customer Engineer, Application Modernization, Google Cloud

Silicon Hardware Emulation Engineer, Google Cloud

Customer Engineer III, Platform, Google Cloud

Customer Engineer, Federal Civilian Agencies, Google Public Sector

Senior Systems Development Engineer, Google Distributed Cloud

Network Implementation Engineer, Network Delivery Implementation

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