Top 1160 Guest Service Rep Jobs

Customer Service Rep- Remote-West Coast-PST
Guest Supply —Nevada
- $15.29 - $22.88 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Customer Service Rep - Remote- East Coast
Guest Supply —Ohio
- $16.83 - $25.29 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Business Development Manager Northeast Region
Guest Supply —Somerset, NJ
- $98,800 - $148,200 a year
- Microsoft Excel
- Writing skills
- 3 years
Aesthetic Sales Consultant
LifeSculpt Arlington Heights —Arlington Heights, IL
- $45,000 - $75,000 a year
- Weekends as needed
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Paid time off
Quick Apply
JV Outdoor Traveler Sls Rep
Hilton Grand Vacations —Springfield, MO
- Weekends as needed
- 18 years or older
- Computer literacy
- Organizational skills
- Health insurance
- Dental insurance
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Duncan, OK
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
14d
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Dallas, TX
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Canyon, TX
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Pampa, TX
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Guest Service Rep
Courtyard by Marriott Seattle Northgate —Seattle, WA
- $21.30 - $21.50 an hour
- Extended hours
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
PRN Customer Service Rep
TrustCare —Ridgeland, MS
- PRN
- High school diploma or GED
- Clinic
- Medical terminology
Quick Apply
Hotel Front Desk / Guest Service Rep
Hampton Inn & Suites – Portland / Pearl District —Portland, OR
- $17 - $18 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Guest Service Rep
Hampton Inn & Suites —Renton, WA
- $21.00 - $21.57 an hour
- Extended hours
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Night Guest Laundry Attendant/Guest Service Rep
Extended Stay America —Mendota Heights, MN
- $17.77 - $18.17 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
14d
Guest Services Rep
Hendrick Lexus Charlotte —Charlotte, NC
- Part-time
- Dealership
- Ability to walk for extended periods
- Basic math
Hotel Guest Service Rep
Four Points —Schiller Park, IL
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Guest Service Rep
Dreamscape Hospitality —Mobile, AL
- $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk / Guest Service Rep
Hampton Inn & Suites – Rosemont / Chicago O’Hare —Rosemont, IL
- $18 - $19 an hour
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Guest Service Rep
Ignite Hotels —Bellevue, WA
- $20 - $23 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Paid time off
8d
Guest Service Rep
Rayland Hotel —The Dalles, OR
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

I want to receive the latest job alert for Guest Service Rep

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Guest Service Rep jobs near

Outside Sales Representative jobs in Dallas, TX

Customer Service Representative jobs in Ridgeland, MS

Guest Service Agent jobs in Charlotte, NC

Customer Service Representative jobs in Ohio

Guest Service Agent jobs in Seattle, WA

Guest Service Agent jobs in Bellevue, WA

Customer Service Representative jobs in Nevada

Outside Sales Representative jobs in Canyon, TX

Trabajos De Lunes A Viernes jobs in Anaheim, CA

Agente De Seguros jobs in Florida

Warehouse Manager jobs in Seattle, WA

Business Development Manager jobs in Santa Fe Springs, CA

Business Development Manager jobs in Massachusetts

Lvn Case Manager jobs in Los Angeles, CA

Accounting Manager jobs in Denver, CO

Business Development jobs in Los Angeles, CA

Business Development Manager jobs in Brentwood, TN

Business Development Manager jobs in Hudson, OH

Outside Sales Representative jobs in Maine

Outside Sales Representative jobs in Worcester, MA

Customer Service Rep- Remote-West Coast-PST

Guest Supply -
Nevada

Apply Now

Job Details

$15.29 - $22.88 an hour

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Position Summary:

Who We Are:

Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture personal care amenities and a full range of textiles, and, we distribute nearly everything else you find in the hotel public guest areas in the hotel room. Recently achieving a billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 54 billion dollar, industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world.

The Customer Service Representative provides customer and Territory Managers (TMs) support with the sales of hotel and operational supplies.

Primary Responsibilities:

Customer & Territory Manager Support:

Answer incoming calls and emails from TMs. Research and provide information such as estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc.
Provide customer with order history information (i.e., item #, quantity, etc.) and pricing.
Process orders (including new, cancellation or additions to current order), invoices, credits/returns and respond to customers’ inquiries.

Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc.
Back Orders – If item is out of stock, check ETA. If not readily available, check availability of stock to determine if shipment can wait, needs to be pulled from another Distribution Center or substituted with a replacement item.
Research and obtain ETA, proof of delivery, shipment tracking and information on returns and other request as needed.
Prepare and send customer order acknowledgments.
Inform TM and customer of standard procedures, order status and/or resolution of problems, if applicable. Follow up, either verbally or in writing to ensure proper customer satisfaction.

Problem Resolution

Review and resolve issues with customer orders such as delivery issues, shipment discrepancy and back orders. Review and process Adjustment Request Form or Return Material Authorization following approval. Review any exceptions to Company’s standard shipping policies with management.

Training

Regularly participate in Sysco Interactive University (SIU), vendor and other company training programs.

Communicate regularly with internal Departments:

Accounting – update on orders for Release on Hold.
Purchasing – tracking and proof of delivery, ETA on drop shipments, items discontinued for delivery replacement items

Minimum Education, Including Degrees & Certifications:

High School diploma or GED required. College degree preferred.

Minimum Experience (Years & Type of Experience):

2 years’ Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.).
Call Center experience a plus.

Skills & Abilities (Years & Type of Experience):

Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner.
Customer Service – Respond promptly to requests for service and assistance as needed. Follow up as needed.
Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively.
Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.
Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments.
Detail Oriented – Attention to details and accuracy.
Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access and Outlook) and familiarity in maintaining a customer database and Internet navigation.

Physical Demands & Work Environment:

The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds.
This position primarily works in an office environment. The noise level in the work environment is usually moderate.
This position may require evening and weekend work depending on business needs.

Guest Worldwide is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions.

Apply Now

Refine Your Search

Guest Service Rep jobs

Customer Service Rep- Remote-West Coast-PST

Customer Service Rep - Remote- East Coast

Business Development Manager Northeast Region

Aesthetic Sales Consultant

JV Outdoor Traveler Sls Rep

Outside Sales Rep (No Experience Necessary)

Outside Sales Rep (No Experience Necessary)

Outside Sales Rep (No Experience Necessary)

Outside Sales Rep (No Experience Necessary)

Guest Service Rep

PRN Customer Service Rep

Hotel Front Desk / Guest Service Rep

Guest Service Rep

Night Guest Laundry Attendant/Guest Service Rep

Guest Services Rep

Hotel Guest Service Rep

Guest Service Rep

Hotel Front Desk / Guest Service Rep

Guest Service Rep

Guest Service Rep

I want to receive the latest job alert for Guest Service Rep

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected